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- Tasks: Join us as a Digger Technician, linking customers with top-notch technical support and maintenance.
- Company: WesTrac is a leading Cat equipment dealer, committed to diversity and inclusion.
- Benefits: Enjoy perks like remote work options, financial benefits, and health discounts.
- Why this job: This role offers hands-on experience, career growth, and a chance to make an impact.
- Qualifications: You need a HR Licence and 5+ years of relevant experience with hydraulic mining shovels.
- Other info: Flexible rosters and relocation support available for the right candidates.
Your new role as the Digger Technician reports into the HMS Supervisor.
Location: FIFO - Relocation available / will pay for Interstate travel
Hourly Rate: $55 - $90 an hour - Dependent on experience
Roster Options: 8 days on, 6 off OR 14 days on, 7 off OR 14 days on, 14 off – 12.5hrs (Inclusive of 30mins meal break)
What you'll do:
- The HMS (Digger) Technician is the link between the Customer, Westrac, and Caterpillar for all HMS technical product information, documentation, and continuous improvement concepts.
- Pro-actively assist with HMS preventative maintenance schedules, maintenance teams for planning work scopes, and HMS troubleshooting.
- Develop technical reporting and product instruction/training strategies to improve HMS product knowledge across the wider work group.
- Accountable for increasing the performance, reliability, and availability of the designated HMS product line.
Skills & Experience:
- HR Licence
- 5+ years post-trade relevant experience including Field Service exposure with Hydraulic Mining Shovels
- CAT/OEM Dealership experience with CAT/Terex/Bucyrus fleet HMS 2+ years
- High competence in mobile hydraulic & low voltage electrical systems used in Hydraulic Mining Shovels
- Understanding of HMS machine application on site, with knowledge of optimal operation
- Ability to work autonomously or with others & lead customer work groups onsite, instruct, teach & share knowledge
- HMS commissioning and hydraulic tune-up experience
Our Benefits include but are not limited to:
- Company laptop & phone
- Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & over 600 retail discounts (e.g., Coles, Petbarn, Virgin, HOYTS, Crown)
- Health & Wellness – Discounts with BUPA, Fitness Passport for gym access across Australia, EAP support for you and your immediate family
- Culture & Career – Recognition awards, internal career progression, training & flexibility via WesTrac Institute
- Refer & Spend – Opportunity to receive a referral bonus up to $5000 for applicable roles
- Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan
Our Company & Commitment:
WesTrac, with over 4,500 employees, is one of the world's largest authorized Cat equipment dealers, offering a wide range of mining and construction equipment and solutions. We encourage First Nations peoples, females, LGBTQIA+ individuals, and culturally diverse candidates to apply. WesTrac is a WORK180 endorsed employer.
Digger Technician employer: WesTrac
Contact Detail:
WesTrac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digger Technician
✨Tip Number 1
Make sure to highlight your hands-on experience with Hydraulic Mining Shovels during any networking opportunities. Connect with professionals in the industry on platforms like LinkedIn and engage in discussions about HMS technology to showcase your expertise.
✨Tip Number 2
Consider reaching out to current or former employees of WesTrac to gain insights into the company culture and expectations for the Digger Technician role. This can help you tailor your approach and demonstrate your genuine interest in the position.
✨Tip Number 3
Stay updated on the latest advancements in hydraulic systems and mining technology. Being knowledgeable about recent developments can give you an edge during interviews, showing that you're proactive and committed to continuous improvement.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved performance or reliability in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to see your impact in past positions.
We think you need these skills to ace Digger Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially your 5+ years in field service and any specific work with Hydraulic Mining Shovels. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Digger Technician position and how your skills align with the responsibilities outlined. Mention your HR licence and any specific experiences that relate to HMS commissioning and hydraulic tune-up.
Showcase Technical Skills: Emphasise your high competence in mobile hydraulic and low voltage electrical systems. Provide examples of how you've improved performance and reliability in previous roles, as this is crucial for the position.
Highlight Leadership Experience: If you have experience leading customer work groups or training others, make sure to include this in your application. WesTrac values candidates who can instruct and share knowledge effectively.
How to prepare for a job interview at WesTrac
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of hydraulic mining shovels and mobile hydraulic systems. Be prepared to discuss your hands-on experience and any specific projects you've worked on that relate to the role.
✨Showcase Your Problem-Solving Skills
As a Digger Technician, troubleshooting is key. Think of examples where you've successfully diagnosed and resolved issues in the field. Be ready to explain your thought process and how you approach challenges.
✨Demonstrate Leadership Abilities
Since the role involves leading customer work groups, be prepared to share experiences where you've instructed or taught others. Highlight your ability to work autonomously as well as part of a team.
✨Understand the Company Culture
Familiarise yourself with WesTrac's values and commitment to diversity. Be ready to discuss how you can contribute to their culture and support their initiatives, especially regarding inclusivity and teamwork.
