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- Tasks: Welcome visitors and ensure a positive experience as the face of our organisation.
- Company: Kingsley Healthcare is a family-run care home group dedicated to making a meaningful difference in lives.
- Benefits: Enjoy a supportive team, opportunities for skill development, and a commitment to employee wellbeing.
- Why this job: Join a B Corp certified company recognised for excellence and innovation in care.
- Qualifications: Strong IT skills, communication abilities, and a willingness to learn are essential; experience preferred but not required.
- Other info: Be part of a top-rated workplace with a focus on people-first values.
The predicted salary is between 24000 - 36000 £ per year.
About the company
At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people's lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.
As the UK's only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024, we were honoured to be named Health Investor's Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.
For eight consecutive years, we've been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.
Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed's Better Work Awards 2023).
If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we'd love to hear from you.
About the role
As a Meet and Greet Receptionist, your primary responsibility is to warmly welcome and assist visitors, clients, and employees as they enter our organisation's premises. You will serve as the first point of contact and the face of the company, ensuring a positive and professional experience for all individuals who visit our office.
Reports to: Home Manager
Skills and attributes
- Excellent IT skills, including a proven knowledge of Microsoft Excel and Word, and have the ability to adapt to new systems quickly.
- Strong communication and interpersonal skills, with the ability to build positive relationships.
- Excellent organisational and administrative skills, with the ability to manage multiple tasks and priorities.
- An ability to learn new skills and develop within the role.
- Previous experience of working in a similar environment is preferred, but not essential.
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Meet and Greet Receptionist employer: Kingsley Home Care Services
Contact Detail:
Kingsley Home Care Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meet and Greet Receptionist
✨Tip Number 1
Familiarise yourself with Kingsley Healthcare's values and mission. Understanding their commitment to compassionate care and community will help you align your responses during any interviews or conversations, showcasing that you're a great fit for their culture.
✨Tip Number 2
Practice your communication skills! As a Meet and Greet Receptionist, you'll be the first point of contact. Role-play scenarios with friends or family to enhance your ability to engage warmly and professionally with visitors.
✨Tip Number 3
Highlight your organisational skills by preparing examples of how you've managed multiple tasks in previous roles. This will demonstrate your ability to handle the busy environment of a reception area effectively.
✨Tip Number 4
Show enthusiasm for learning new systems and technologies. Mention any past experiences where you've quickly adapted to new software or processes, as this will reassure them of your capability to thrive in their dynamic setting.
We think you need these skills to ace Meet and Greet Receptionist
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Kingsley Healthcare's values and mission. Highlight your alignment with their people-first approach and commitment to quality care in your application.
Tailor Your CV: Ensure your CV reflects relevant skills such as communication, IT proficiency, and organisational abilities. Mention any previous experience in similar roles, even if it's not essential, to strengthen your application.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional care. Use specific examples to demonstrate how your skills and experiences make you a great fit for the Meet and Greet Receptionist role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Kingsley Home Care Services
✨Show Your Warmth
As a Meet and Greet Receptionist, your role is all about making visitors feel welcome. During the interview, demonstrate your friendly and approachable nature. A warm smile and positive attitude can go a long way in showcasing your suitability for this position.
✨Highlight Communication Skills
Strong communication is key in this role. Be prepared to discuss examples of how you've effectively communicated with others in previous roles. This could include resolving conflicts, assisting clients, or simply ensuring clear information flow.
✨Demonstrate Organisational Skills
The ability to manage multiple tasks is crucial for a receptionist. Share specific instances where you successfully juggled various responsibilities, whether in a previous job or during your studies. This will show that you can handle the demands of the role.
✨Familiarise Yourself with the Company
Before the interview, take some time to research Kingsley Healthcare. Understanding their values, achievements, and commitment to care will not only impress your interviewers but also help you align your answers with the company's ethos.
