Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with veterinary care, client interactions, and administrative duties in a fast-paced environment.
- Company: Join Auburn University, a leader in education and veterinary care, making a real impact.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for networking and mentorship.
- Why this job: Gain hands-on experience while contributing to life-changing work in a supportive community.
- Qualifications: Must be an enrolled undergraduate student at Auburn University; medical office experience preferred.
- Other info: Work includes after-hours and weekend shifts; perfect for students seeking valuable experience.
Working Title (if different from Position Title)
Job Summary
- Responsible for clerical duties related to veterinary care and treatment
- Processes invoices and payments
- Provide support to veterinary team
- Processes clients’ animals for admission into and discharge out of Auburn University Veterinary Teaching Hospitals
Hours will include after-hours and weekend shifts.
Why should YOU consider student employment at Auburn University?
- Gain valuable work experience! Student employmentallows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
- Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
- Make a difference. Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.
Essential Functions
- Welcomes clients to the hospital, registers clients’ animals that are in need of medical attention and verifies client information and referring veterinarian.
- Ensures all proper paperwork is completed, gathers records from other veterinary facilities as needed, compiles the physical medical record, and alerts the appropriate clinical personnel of the patient’s arrival.
- Appropriately directs clients to areas within the clinic for animal care and continues to ensure client’s visit is successful.
- Receives and screens telephone calls to include scheduling appointments.
- Provides information and assistance to callers and/or visitors regarding clinic and hospital procedures and processes.
- Determines appropriate course of action, referral, or response.
- Contacts clients to confirm appointments, providing clients any information or instructions needed prior to their appointment.
- Communicates admissions information, fees, discharge date(s), clinic regulations, or other clinic services to clients.
- Discharges clients in a timely and appropriate manner.
- Ensures bill order is complete and has been verified by hospital auditors, ensures all medications have been given to the client.
- Addresses any past accounts or financial follow-ups.
- Confirms client does not have any further clinical questions.
- Generates, analyzes, validates, and verifies, financial records in-house as well as prepares, records, and verifies daily deposits and cash reports for Bursar’s office.
- Assist clinicians with patient examinations, simple treatments, and recording patient data under direct supervision when needed.
- Abides by rules and regulations for Veterinary Client Representatives as defined by the American Animal Hospital Association and policies and protocol of the College of Veterinary Medicine and teaching hospitals.
Why Work at Auburn?
- Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
- Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
- We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
- Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
- A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Ready to lead and shape the future of higher education? Apply today! War Eagle!
Minimum Qualifications
Currently enrolled undergraduate student at Auburn University
Preferred Qualifications
Medical Office Experience
Pay Rate
Pay Rate $11.00/hour
Work Hours
Work Hours Up to 20 – Hours will include after-hours and weekend shifts.
City position is located in:
City position is located in: Auburn
State position is located:
State position is located: Alabama
Posting Date
Posting Date 05/15/2025
Closing Date
Closing Date 10/15/2025
Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Equal Opportunity Compliance ( EOC ) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their website to learn more.
Required fields are indicated with an asterisk (*).
- * Please tell us how you first heard about this opportunity.
(Open Ended Question)
- * Are you currently an enrolled undergraduate student at Auburn University?
- Yes
- No
#J-18808-Ljbffr
Student Client Service Representative employer: Auburn University
Contact Detail:
Auburn University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Client Service Representative
✨Tip Number 1
Familiarise yourself with the veterinary care processes and terminology. Understanding the basics of animal care and the common procedures in a veterinary setting will help you communicate effectively with both clients and the veterinary team.
✨Tip Number 2
Network with current students or staff at Auburn University who work in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can be invaluable during your interview.
✨Tip Number 3
Be prepared to discuss your availability for after-hours and weekend shifts. Highlighting your flexibility and willingness to work during these times can set you apart from other candidates.
✨Tip Number 4
Showcase any relevant experience, even if it's not directly related to veterinary care. Skills from customer service or administrative roles can be very applicable, so be ready to discuss how they translate to this position.
We think you need these skills to ace Student Client Service Representative
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Student Client Service Representative position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: If you have any experience in medical office settings or customer service, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your skills can benefit the veterinary team.
Craft a Strong Cover Letter: Write a personalised cover letter that explains why you are interested in this position at Auburn University. Mention your passion for veterinary care and how you can contribute to the clinic's success while gaining valuable experience.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a client-facing role.
How to prepare for a job interview at Auburn University
✨Know the Role
Familiarise yourself with the responsibilities of a Student Client Service Representative. Understand the clerical duties, client interactions, and the importance of accurate record-keeping in a veterinary setting.
✨Show Your People Skills
Since this role involves direct interaction with clients and their pets, demonstrate your communication skills. Be prepared to discuss how you would handle various client scenarios and ensure a positive experience for both clients and their animals.
✨Highlight Relevant Experience
If you have any previous experience in medical offices or customer service, make sure to mention it. Discuss how those experiences have prepared you for the specific tasks you'll face in this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team. Inquire about the training process, the types of cases you might encounter, and how the clinic supports its staff. This shows your genuine interest in the position and the organisation.
