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For Companies At a Glance
- Tasks: Support a dynamic admin team with customer service and varied business tasks.
- Company: Join Mantis Energy, a young consultancy focused on low energy buildings and sustainability.
- Benefits: Enjoy hybrid working, 28 days holiday, private medical insurance, and fun social events.
- Why this job: Be part of a mission-driven team aiming for Net Zero Carbon Targets while growing your career.
- Qualifications: 2 years of admin experience, GCSEs C and above, and strong organisational skills required.
- Other info: Flexible hours and a friendly work environment await you!
The predicted salary is between 24000 - 36000 £ per year.
JOB TITLE: Business Administrator
ROLE TYPE: Full Time (Permanent)
COMPANY: Mantis Energy Ltd (Company number 11144450)
OFFICE LOCATION: Wilmslow House, Grove Way, Wilmslow, SK9 5AG
WORKING LOCATIONS:
- Face to Face meetings around North West UK
- Some remote working from home
REPORTING: You will report to the Office Manager
SUMMARY
This is a rare opportunity to join a young & dynamic Low Energy Building Consultancy based in the heart of Wilmslow Town Centre.
Established in 2018, this is now your chance to join us on an exciting, high-growth journey. You will become an integral part of the business and help drive us towards our shared vision, ‘Meeting the UK’s 2050 Net Zero Carbon Targets for Buildings’.
As our Business Administrator, you will play a key role in supporting our high performing, experienced admin team with a focus on Customer Service. You will be working alongside a team of 4 and will be involved in a wide variety of tasks — no two days will be the same. One day could involve customer service, while the next could focus on business administration tasks.
This position requires a detail-oriented and efficient individual who can confidently manage a high-volume workload, adapt to shifting priorities, and consistently meet deadlines in a dynamic work environment.
This is an exciting opportunity for someone experienced in administration, who is looking for a busy and friendly team. At Mantis Energy, we are committed to your growth and development, offering personalised career progression plans to help you thrive.
WHAT WE OFFER
- Total Compensation Package: Up to £29,275
- 28 days Holiday (Plus 8 Days Public Holidays)
- Comprehensive Training and Personal Development Plan
- Monday to Friday (Flexi Start / Finish Time)
- Hybrid Working (2 days WFH / 3 days office-based)
ADDITIONAL COMPANY BENEFITS:
- Private Medical Insurance
- Holiday Buy and Sell Scheme
- Electrical Vehicle Scheme
- Cycle to Work Scheme
- Regular Company Funded Social Events
THE ROLE
- We’re looking for someone who is versatile, enjoys learning new things, likes to get stuck in, and is capable of managing a busy and varied workload.
- Oversee the main phone line, managing both inbound and outbound calls
- Proactively make outbound calls as needed, whether for client follow-ups, third-party requests or internal communication
- Management of our full quoting process, including conducting discovery calls with clients, coordinating meetings, preparing and finalising quotes
- Coordination of the email inbox by managing new client enquiries, providing project updates, requesting necessary data, and addressing general correspondence
- Support recruitment processes, including making screening calls and liaising with candidates
- Management and responsibility to coordinate and maintain diaries for both the administrative and technical teams
- Implement and maintain folder management systems, including the collation and preservation of data, as well as the establishment of new folders as required
- Ability to manage the high volume of Excel trackers and spreadsheets, updating and creating
- Perform various additional tasks as needed to support team operations
- Perform various additional tasks as needed to support our management team
TO BE SUCCESSFUL, THE FOLLOWING EXPERIENCE WILL BE REQUIRED:
- Minimum 2 years’ administrative experience in a busy role is required
- Must be confident to handle inbound and outbound phone calls
- Minimum GCSE grades C and above
- Must have excellent organisational skills, adaptability and ability to work in a fast-paced environment
- You must be a high achiever who wants to be challenged and expand their career
- Must be experienced in MS packages (Excel to a competent level)
- Able to manage multiple tasks while working towards daily deadlines
IF YOU WOULD LIKE TO START YOUR CAREER HERE AT MANTIS ENERGY, PLEASE APPLY WITH YOUR CV AND COVER LETTER OR FEEL FREE TO CONTACT US AT ADMIN@MANTISENERGY.CO.UK
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Business Administrator employer: Mantis Energy
Contact Detail:
Mantis Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator
✨Tip Number 1
Familiarise yourself with Mantis Energy's mission and values, especially their commitment to meeting the UK’s 2050 Net Zero Carbon Targets. This will help you align your responses during interviews and demonstrate your genuine interest in the company's goals.
✨Tip Number 2
Prepare to discuss your experience in managing high-volume workloads and adapting to shifting priorities. Think of specific examples from your past roles that showcase your organisational skills and ability to thrive in a fast-paced environment.
✨Tip Number 3
Since the role involves customer service and communication, practice articulating how you handle client interactions, both inbound and outbound. Highlight any relevant experiences where you successfully managed client relationships or resolved issues.
✨Tip Number 4
Brush up on your Excel skills, as the job requires managing multiple trackers and spreadsheets. Be ready to discuss your proficiency with Excel and any specific functions or tools you are comfortable using that could benefit the team.
We think you need these skills to ace Business Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in busy environments. Emphasise skills like organisation, adaptability, and proficiency in MS packages, especially Excel.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Mantis Energy. Mention specific aspects of the job description that resonate with you, such as customer service or managing a high-volume workload.
Showcase Your Skills: Provide examples in your application that demonstrate your ability to manage multiple tasks and meet deadlines. Highlight any experience with phone communication and diary management, as these are key responsibilities in the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Business Administrator position.
How to prepare for a job interview at Mantis Energy
✨Show Your Organisational Skills
As a Business Administrator, you'll need to demonstrate your organisational abilities. Prepare examples of how you've managed multiple tasks or projects in the past, and be ready to discuss your methods for staying organised in a busy environment.
✨Highlight Your Customer Service Experience
Customer service is a key part of this role. Be prepared to share specific instances where you've successfully handled customer inquiries or resolved issues, showcasing your communication skills and ability to maintain a positive attitude.
✨Familiarise Yourself with Their Mission
Mantis Energy is focused on meeting the UK’s 2050 Net Zero Carbon Targets. Research their mission and values, and think about how your personal goals align with theirs. This will show your genuine interest in the company and its objectives.
✨Prepare for Technical Questions
Since the role involves managing Excel trackers and spreadsheets, brush up on your Excel skills. Be ready to answer questions about your experience with data management and any specific functions or tools you are proficient in.
