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- Tasks: Manage wholesale accounts and oversee the order lifecycle from confirmation to delivery.
- Company: Join the iconic luxury brand, Jimmy Choo, known for its stylish footwear and accessories.
- Benefits: Enjoy a full-time role with opportunities for growth in a dynamic fashion environment.
- Why this job: Be the key contact for customers, enhancing your skills in logistics and customer service.
- Qualifications: Experience in administration or logistics, preferably in luxury or fashion; SAP proficiency is a plus.
- Other info: This is an associate-level position, perfect for those looking to kickstart their career in retail.
The predicted salary is between 28800 - 43200 £ per year.
Interim Wholesale Account Specialist EMEA Join to apply for the Interim Wholesale Account Specialist EMEA role at Jimmy Choo . This role involves managing wholesale accounts across multiple countries in the EMEIA region, supporting the entire order lifecycle from confirmation to delivery, and handling after-sales queries. Role Purpose: The primary contact point in the supply chain for wholesale customers and internal stakeholders, responsible for order management, customer communication, and logistics coordination. Key Responsibilities: Manage wholesale accounts and process order confirmations, amendments, and updates using SAP and other tools. Coordinate with logistics, customs, and finance teams to ensure timely delivery and accurate invoicing. Handle customer inquiries, returns, credits, and shortages efficiently, maintaining high service standards. Generate reports and maintain records for internal and external stakeholders. Support team training and contribute to process improvements. Qualifications and Experience: Experience in administration, logistics, or supply chain, preferably within the luxury or fashion industry. Proficiency in SAP, MS Office (Excel, Outlook), and familiarity with PLM systems is advantageous. Strong organizational skills, attention to detail, and ability to prioritize tasks under pressure. Excellent communication skills and a proactive approach. Characteristics: Innovative, service-oriented, and a team player. Ability to adapt quickly to changing priorities and work independently. Confident, assertive, and well-presented with excellent English communication skills. Additional Details: Seniority level: Associate Employment type: Full-time Job functions: Customer Service, Administration, Distribution Industries: Retail, Fashion, Luxury Goods #J-18808-Ljbffr
Interim Wholesale Account Specialist EMEA employer: Jimmy Choo PLC
Contact Detail:
Jimmy Choo PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Wholesale Account Specialist EMEA
✨Tip Number 1
Familiarise yourself with SAP and other relevant tools before applying. Since this role heavily relies on these systems for order management, having a solid understanding will give you an edge during the interview process.
✨Tip Number 2
Brush up on your knowledge of logistics and supply chain processes, especially in the context of the luxury or fashion industry. Being able to discuss specific examples of how you've managed similar tasks can really impress the hiring team.
✨Tip Number 3
Prepare to showcase your communication skills. This role requires excellent interaction with both customers and internal teams, so think of scenarios where you've successfully resolved issues or improved customer satisfaction.
✨Tip Number 4
Demonstrate your ability to work under pressure by sharing past experiences where you had to prioritise tasks effectively. This will highlight your organisational skills and adaptability, which are crucial for this position.
We think you need these skills to ace Interim Wholesale Account Specialist EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, logistics, or supply chain, especially within the luxury or fashion industry. Emphasise your proficiency in SAP and MS Office, as well as any familiarity with PLM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong organisational skills and attention to detail. Mention specific examples of how you've managed customer inquiries or coordinated logistics in previous roles to demonstrate your suitability for the position.
Highlight Communication Skills: In both your CV and cover letter, emphasise your excellent communication skills. Provide examples of how you've effectively communicated with customers and internal stakeholders, particularly in high-pressure situations.
Showcase Adaptability: Demonstrate your ability to adapt quickly to changing priorities. Include examples from your past experiences where you successfully managed multiple tasks or adjusted to new challenges, which is crucial for this role.
How to prepare for a job interview at Jimmy Choo PLC
✨Know Your SAP
Since the role requires proficiency in SAP, make sure you brush up on your knowledge of the system. Be prepared to discuss how you've used it in previous roles, and if possible, share specific examples of how you managed order confirmations or logistics.
✨Showcase Your Communication Skills
As a primary contact point for wholesale customers, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully handled customer inquiries or resolved issues.
✨Demonstrate Organisational Skills
This role demands strong organisational skills and the ability to prioritise tasks. Think of examples from your past experiences where you effectively managed multiple responsibilities, especially under pressure, and be ready to share them during the interview.
✨Emphasise Teamwork and Adaptability
Being a team player is crucial in this position. Prepare to discuss how you've collaborated with different teams, such as logistics or finance, and how you adapted to changing priorities. Highlight any process improvements you've contributed to in previous roles.
