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- Tasks: Assist players, manage bookings, and work in the golf retail shop.
- Company: Join RACV, a purpose-driven organisation focused on travel, leisure, and sustainability.
- Benefits: Enjoy competitive pay, discounts on products, and onsite parking.
- Why this job: Be part of a supportive team helping others enjoy their best lives.
- Qualifications: Experience in golf operations or retail, RSA Certificate, and strong communication skills required.
- Other info: Flexible hours with a rotating roster, including weekends and public holidays.
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Torquay, situated at the start of Victoria's Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
An exciting opportunity has arisen for a Golf & Sport Attendant to join the team and perform golf & sport operations duties, assisting players to check in, prepare for tee off to play the course and working in the golf retail shop. Reporting to the Assistant Golf Operations Manager, you will deliver exceptional customer service to our members, guests and the general public. Our team are highly service orientated, engaged and professional. Royal Pines operates 7 days a week and our team work a weekly rotating roster.
Your key responsibilities for the role include:
- Managing members, guests and general public bookings & enquiries
- Welcome players & guests with a smile & provide assistance in preparation for tee off
- Coordinate, issue, clean, drive & maintain golf carts
- Coordinate, issue & maintain sport hire equipment
- Assist with course marshalling, driving range operations and organising golf events
- Assist in the golf shop to open and close, retail purchases & merchandising of stock
- Demonstrating a sound knowledge of golfing rules and operations
What you’ll need to be successful:
- Experience in golf course operations or golf & sport retail environment
- Knowledge of golf course operations, rules & etiquette, essential
- Responsible Service of Alcohol (RSA) Certificate, essential
- Strong computer skills in Microsoft Office & MiClub, an advantage
- Excellent communication, customer service & interpersonal skills to build a rapport with members & guests
- Effective time management, positive attitude, attention to detail and work well in a team environment
- Excellent grooming & personal presentation
- Full availability and flexibility to work a weekly rotating roster, including weekends & public holidays
We are Offering:
- Competitive hourly rate + penalties weekends & public holidays
- Discounts on RACV products & resorts
- Uniform
- Parking onsite
The RACV difference
If you’re curious, we’re always looking for the best and brightest minds to come aboard for the journey.
Application process
You can learn more about the RACV at careers.racv.com.au. Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know. Submit your CV via the link below.
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Golf Shop Attendant employer: Royal Automobile Club of Victoria
Contact Detail:
Royal Automobile Club of Victoria Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Shop Attendant
✨Tip Number 1
Familiarise yourself with the golf course operations and etiquette. Understanding the basics of how a golf course runs and the rules of the game will not only help you in your role but also impress your potential employers during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Being able to discuss specific instances where you went above and beyond for customers can set you apart from other candidates.
✨Tip Number 3
Network within the local golfing community. Attend events or visit local courses to meet people who work in the industry. Building connections can lead to valuable insights and potentially even job referrals.
✨Tip Number 4
Be prepared to demonstrate your knowledge of golf equipment and retail operations. Familiarise yourself with common golf products and their uses, as well as basic retail practices, to show that you're ready to contribute from day one.
We think you need these skills to ace Golf Shop Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Golf Shop Attendant position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in golf course operations or retail environments. Emphasise any customer service roles and relevant skills, such as communication and time management.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific experiences that demonstrate your knowledge of golf operations and your ability to provide excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Royal Automobile Club of Victoria
✨Know Your Golf Basics
Make sure you brush up on your knowledge of golf course operations, rules, and etiquette. Being able to discuss these topics confidently will show that you're genuinely interested in the role and understand the environment you'll be working in.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with members and guests, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to build rapport and handle enquiries effectively.
✨Demonstrate Team Spirit
The job requires working closely with a team, so be ready to discuss your experiences in collaborative environments. Emphasise your positive attitude and how you contribute to a supportive team atmosphere.
✨Dress the Part
First impressions matter! Make sure you present yourself well during the interview. Dress smartly and maintain good grooming, as this reflects your understanding of the professional standards expected in the leisure industry.
