At a Glance
- Tasks: Support the Store Manager, lead the team, and ensure excellent customer service.
- Company: Join Heron Foods, a growing retail business with over 300 stores offering quality products at low prices.
- Benefits: Enjoy 30 days annual leave, discounts, wellbeing support, and ongoing career development opportunities.
- Why this job: Be part of an exciting growth journey in a rewarding environment with great team spirit.
- Qualifications: Previous retail experience preferred; must be organised, energetic, and enjoy a fast-paced environment.
- Other info: Uniform provided, plus product incentives and a refer-a-friend scheme.
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Heron Foods is a food retail business providing its customers with high quality, low priced products. As part of the Heron Foods and B&M retail business, we have continued with our ambitious and exciting growth plans, now with over 300 stores and with new store openings month-by-month. B&M Express offers the opportunity to work within a rewarding environment with excellent development opportunities. This is an exciting time to join our business!
As the Senior Part Time Sales Assistant you will be responsible for the following:
- Helping to ensure the efficient operation of the store, supporting the Store Manager and Duty Manager
- Leading, inspiring and motivating the team
- Responding to customer queries and complaints whilst ensuring high levels of customer service
- Maintaining an outstanding store condition ensuring cleanliness, health & safety legislation and visual merchandising standards
- Maximisation of profitability, meeting of sales targets and motivating staff to do so
- Working within the front and back of the store; working on the till, packing shopping and stock replenishment
Successful Senior Part Time Sales Assistant candidates will have the following:
- Previous success within a similar role as a Sales Assistant, preferably within a fast-paced retail or hospitality environment
- Ideally have key-holder experience
- An honest and energetic personality who is organised and responsive
- A good work ethic and enthusiasm with an enjoyment that comes from working within a busy and sometimes demanding environment
In return, we offer the following:
- 30 days annual leave (pro rata if part time) with accrual of additional leave for long service.
- 10% discount across both Heron Foods and B&M stores; double discount weekends throughout the year.
- Wellbeing support via our employee assistance program - LifeWorks, a free, confidential service providing emotional support on personal or financial concerns.
- Access to BenefitHub for you and your family for exclusive deals and discounts on everyday purchases, eating out, family days out, financial services etc.
- Ongoing learning and career development including on-the-job training, eLearning or apprenticeships, and the opportunity to take part in development programs such as 'Future Flyers' or our Area Manager Designate program.
- Pension (after qualifying period).
- Opportunities to get involved in fundraising activities with our charity partners.
- Reward and recognition scheme and celebration of long service & work anniversaries.
- Free tea and coffee.
- Refer a friend scheme.
- Uniform provided.
- Product incentives in-store with opportunities to win prizes.
If you have the ambition and drive to succeed within a rapidly expanding business, we want to hear from you.
Please visit http://careers.heronfoods.com/ if you would like to know more about life at Heron Foods.
Heron Foods reserve the right to close this vacancy before the stated closing date. Therefore we advise that you submit your application as soon as possible.
Senior Sales Assistant (Part Time - 16 hours contract) employer: Heron Foods
Contact Detail:
Heron Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Assistant (Part Time - 16 hours contract)
✨Tip Number 1
Familiarise yourself with Heron Foods and B&M's values and mission. Understanding their commitment to quality and customer service will help you align your responses during interviews, showcasing that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in fast-paced retail or hospitality environments. Be ready to share specific examples of how you've successfully managed customer queries or motivated a team, as these are key aspects of the Senior Sales Assistant role.
✨Tip Number 3
Prepare to discuss your approach to maintaining store standards and visual merchandising. Think about how you can demonstrate your organisational skills and attention to detail, which are crucial for ensuring an outstanding store condition.
✨Tip Number 4
Show enthusiasm for the role and the company’s growth plans. Expressing your excitement about joining a rapidly expanding business can set you apart from other candidates and demonstrate your commitment to contributing to their success.
We think you need these skills to ace Senior Sales Assistant (Part Time - 16 hours contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality. Emphasise any previous roles where you led a team or handled customer service, as these are key aspects of the Senior Sales Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to motivate a team and provide excellent customer service.
Highlight Key Skills: In your application, focus on skills that align with the job description, such as leadership, organisation, and a strong work ethic. Use keywords from the job listing to ensure your application stands out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Heron Foods
✨Show Your Retail Experience
Make sure to highlight your previous experience in retail or hospitality during the interview. Discuss specific examples where you successfully handled customer queries or complaints, as this will demonstrate your ability to maintain high levels of customer service.
✨Demonstrate Leadership Skills
As a Senior Sales Assistant, you'll be expected to lead and motivate a team. Prepare to share instances where you've inspired others or taken on leadership roles, even if they were informal. This will show that you're ready to support the Store Manager effectively.
✨Understand the Company Values
Familiarise yourself with Heron Foods' mission and values before the interview. Being able to articulate how your personal values align with theirs will make a strong impression and show that you're genuinely interested in being part of their team.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their growth plans, training opportunities, or team dynamics. It shows that you're engaged and serious about the role, which can set you apart from other candidates.