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- Tasks: Welcome hirers, set up facilities, and ensure a safe environment.
- Company: Vivify is dedicated to enhancing health and happiness in communities.
- Benefits: Enjoy flexible hours, staff perks, and career development opportunities.
- Why this job: Join a passionate team making a positive impact in local communities.
- Qualifications: Looking for proactive individuals with excellent communication skills.
- Other info: This role requires an Enhanced DBS check before starting.
Job Type: Part Time, Zero hour contract
Who Are Vivify? We believe nothing is more important than people’s health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together, and help schools generate much-needed revenue. We PRIDE ourselves on minimizing the hassle for schools to let out their sports and leisure facilities, and our Community Hosts are PASSIONATE about providing excellent service to groups who hire those facilities.
Job Purpose: To welcome our Hirers and their groups into the schools’ facilities, ensuring all facilities are opened and set up on time for each visit.
Role and Responsibilities:
- Deliver a world-class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assist hirers with setting up facilities for lettings and school-related events, from setting up a badminton net to switching on floodlights.
- Undertake light cleaning duties to ensure the school’s premises are left as found—such as sweeping and tidying chairs or storing equipment in the gym.
- Ensure the security and safety of the school by unlocking gates and doors and making sure they are securely locked at the end of the shift.
- Complete health and safety checks throughout the shift, report hazards or faulty equipment via our platform, and maintain high standards of safety and cleanliness.
- Participate in full training, both in person and online, covering school site operations, safeguarding, manual handling, fire safety, and customer service.
- Support the school, hirers, and Vivify team in other activities that may arise to enhance service quality and operational efficiency.
Who are we looking for?
- Individuals who operate with pride and passion, making a positive difference in our communities.
- Problem-solvers who find solutions no matter the challenge.
- Organized, proactive, flexible, and committed to providing excellent customer service.
- Interested in growth, learning, and development opportunities within Vivify.
- Excellent communicators who can professionally represent Vivify to schools and hirers.
What do we offer our employees?
- Staff uniform
- Employee of the Month voucher awards
- Access to our confidential 24-hour wellbeing programme, including free counselling
- Free staff parking
- Staff referral bonus and voucher schemes
- School referral bonuses
- Career development and training opportunities
Application Process:
- Complete the short questionnaire and submit your CV.
- We will contact you to arrange a telephone interview.
- If successful, Vivify will request and pay for an Enhanced DBS check.
- Confirmed start date and training will be arranged.
Safer Recruitment Policy: This role requires an Enhanced DBS check before your first shift.
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Community Host / Leisure Assistant - Outwood Hemsworth - Pontefract, West Yorkshire employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - Outwood Hemsworth - Pontefract, West Yorkshire
✨Tip Number 1
Familiarise yourself with the local community and schools in Pontefract. Understanding their needs and how you can enhance their experience will show your commitment to the role and help you stand out.
✨Tip Number 2
Demonstrate your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a positive experience for others, as this aligns perfectly with Vivify's values.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of instances where you've successfully tackled challenges, especially in a community or leisure setting, as this is crucial for the Community Host role.
✨Tip Number 4
Show your willingness to learn and grow within the company. Mention any relevant training or development opportunities you're interested in, as Vivify values individuals who are proactive about their personal and professional growth.
We think you need these skills to ace Community Host / Leisure Assistant - Outwood Hemsworth - Pontefract, West Yorkshire
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Community Host / Leisure Assistant position. Tailor your application to highlight how your skills and experiences align with what Vivify is looking for.
Craft a Tailored CV: Make sure your CV reflects relevant experience, particularly in customer service, community engagement, or leisure management. Use specific examples that demonstrate your problem-solving abilities and commitment to providing excellent service.
Write a Compelling Cover Letter: In your cover letter, express your passion for community service and how you can contribute to Vivify's mission. Mention any relevant training or skills that make you a great fit for the role, such as communication skills or experience with health and safety protocols.
Complete the Questionnaire Thoughtfully: When filling out the short questionnaire, take your time to provide thoughtful and honest answers. This is an opportunity to showcase your personality and enthusiasm for the role, so make sure to convey your passion for making a positive difference in the community.
How to prepare for a job interview at Vivify Venues
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for working with communities and helping people. Share any relevant experiences where you've positively impacted a group or event, as this aligns perfectly with the values of Vivify.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Highlight your ability to think on your feet and find solutions, as this is crucial for a Community Host who may face unexpected situations.
✨Emphasise Customer Service Experience
Since the role involves providing excellent service to hirers, be ready to discuss your customer service background. Share specific instances where you went above and beyond to ensure a positive experience for customers.
✨Be Organised and Proactive
Illustrate your organisational skills by discussing how you manage tasks and responsibilities. Mention any tools or methods you use to stay organised, as this will show that you're prepared for the varied duties of the role.
