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For Companies At a Glance
- Tasks: Make outbound calls, hit targets, and deliver top-notch customer service.
- Company: Join the UK's largest Sim Card distributor and fastest-growing Vape brand.
- Benefits: Enjoy 28 days holiday, Christmas off, and a supportive team environment.
- Why this job: Grow your skills in a dynamic, target-driven atmosphere with a fun team spirit.
- Qualifications: Excellent communication, computer literacy, and a positive, organised attitude required.
- Other info: Perfect for those who thrive under pressure and love working in a team.
The predicted salary is between 28800 - 43200 £ per year.
Telesales and Customer Services Executive
Join to apply for the Telesales and Customer Services Executive role at Free For All Incorporated.
Overview
Working in an outbound call centre you are responsible for your personal target and giving a high level of customer service to customers.
Responsibilities
- Working in an outbound call centre you are responsible for your personal target and giving a high level of customer service to customers.
Qualifications & Requirements
- Excellent communication and listening skills.
- A polite, confident and friendly manner.
- Confidence using computers.
- Be well‑organised and thorough, even under pressure.
- Enjoy working within a target‑driven environment.
- Understand and comply with legislation relating to direct marketing.
- Attend training and develop relevant knowledge and skills.
- Attention to detail to ensure correct data input.
- Adhere to stated policies and procedures relating to health and safety.
- Be computer literate.
- Have good communication skills.
- Have target drive.
- Be a team player.
- Be well organised.
- Polite.
- Have an outgoing personality.
- Have a good eye for detail.
Benefits
- Join a very successful and rapidly growing company.
- Great team spirit.
- The ability to grow and learn new skills.
- Christmas period off (1 week).
- 28 days holiday (including all bank holidays off).
Seniority Level
- Entry level
Employment Type
- Full‑time
Job Function
- Other
Industry
- Administrative and Support Services
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Telesales and Customer Services Executive employer: Free For All Incorporated
Contact Detail:
Free For All Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales and Customer Services Executive
✨Tip Number 1
Familiarise yourself with the products and services we offer at StudySmarter. Understanding our portfolio will not only help you in conversations but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Practice your communication skills by engaging in mock calls with friends or family. This will help you become more confident and articulate, which is crucial for a telesales position.
✨Tip Number 3
Research common objections in telesales and prepare responses. Being ready to handle these objections will show your proactive approach and readiness to tackle challenges head-on.
✨Tip Number 4
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
We think you need these skills to ace Telesales and Customer Services Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills, customer service experience, and any relevant sales achievements. Use specific examples that demonstrate your ability to meet targets and work in a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your ability to handle pressure and your attention to detail.
Showcase Relevant Experience: If you have previous experience in telesales or customer service, be sure to detail this in your application. Highlight any specific achievements, such as exceeding sales targets or receiving positive customer feedback.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Free For All Incorporated
✨Showcase Your Communication Skills
As a Telesales and Customer Services Executive, excellent communication is key. During the interview, practice clear and confident speech. Be prepared to demonstrate your listening skills by engaging with the interviewer and responding thoughtfully to their questions.
✨Demonstrate Your Organisational Skills
Being well-organised is crucial in a target-driven environment. Share examples from your past experiences where you successfully managed multiple tasks or met deadlines. This will show that you can handle the pressures of the role effectively.
✨Prepare for Target-Driven Questions
Expect questions about how you handle targets and pressure. Think of specific instances where you met or exceeded sales goals. Highlight your motivation and strategies for achieving targets to impress the interviewer.
✨Familiarise Yourself with Relevant Legislation
Understanding the legislation related to direct marketing is important for this role. Brush up on key regulations and be ready to discuss how you would ensure compliance in your work. This shows your commitment to ethical practices in telesales.
