At a Glance
- Tasks: Engage with customers, stock shelves, and operate the cash register.
- Company: Dollar General is dedicated to serving others and values every employee's unique strengths.
- Benefits: Enjoy a fun work environment with opportunities for career growth and competitive pay.
- Why this job: Join a team that prioritises customer satisfaction and offers trendy products at affordable prices.
- Qualifications: High school diploma preferred; strong communication and basic math skills required.
- Other info: Flexible hours available; perfect for high school and college students looking for part-time work.
Work Where You Matter. At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Overview: pOpshelf seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home dΓ©cor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items.
Responsibilities:
- The Team Member acts as a point of contact for our customers.
- Provide superior customer service to exceed the customer's expectations.
- Maintain a safe, clean and well-organized store environment that delights our customers.
- Assist in merchandising the store in a manner that is appealing to customers.
- Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
- Follow company policies and procedures as outlined in the Standard Operating Procedures manual and Employee Handbook.
- Operate cash register(s) and scanner to itemize and total customer's purchase, collect payment from customers and make change.
- Assist customers in self-checkout process at multiple register terminals simultaneously.
- Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room.
Qualifications:
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
- Effective interpersonal and oral communication skills.
- Knowledge of basic cash handling procedures.
- Basic mathematical skills.
- Ability to perform cash register functions.
- Ability to stock and display merchandise.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
- Frequent walking and standing.
- Frequent bending, stooping and kneeling.
- Frequent handling of merchandise and equipment.
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
- Occasional climbing (using ladder).
- Fast-paced environment; moderate noise level.
- Occasionally exposed to outside weather conditions.
- Occasionally exposed to wet floor surfaces.
- Occasionally exposed to household and industrial cleaning solutions.
pOpshelf is an equal opportunity employer.
TEAM MEMBER - pOpshelf employer: pOpshelf
Contact Detail:
pOpshelf Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land TEAM MEMBER - pOpshelf
β¨Tip Number 1
Familiarise yourself with pOpshelf's product range and store layout. Understanding the types of items they offer will help you engage with customers effectively and demonstrate your knowledge during the interview.
β¨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Since the role involves direct interaction with customers, being able to handle various situations confidently will set you apart from other candidates.
β¨Tip Number 3
Show enthusiasm for the brand and its mission. When you express genuine interest in serving others and creating a fun shopping experience, it reflects positively on your application and aligns with pOpshelf's values.
β¨Tip Number 4
Be prepared to discuss your ability to work in a fast-paced environment. Highlight any previous experience where you successfully managed multiple tasks, as this is crucial for a Team Member role at pOpshelf.
We think you need these skills to ace TEAM MEMBER - pOpshelf
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Member at pOpshelf. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service, merchandising, and cash handling. Use specific examples that demonstrate your ability to provide excellent customer service and maintain a clean and organised store environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at pOpshelf and how you can contribute to their mission of providing fun finds for less. Be sure to include any relevant skills or experiences.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important qualities for a Team Member.
How to prepare for a job interview at pOpshelf
β¨Showcase Your Customer Service Skills
As a Team Member at pOpshelf, you'll be the face of the store. Be prepared to discuss your previous customer service experiences and how you've gone above and beyond to meet customer needs. Highlight any specific examples where you turned a negative experience into a positive one.
β¨Demonstrate Product Knowledge
Familiarise yourself with the types of products pOpshelf offers. During the interview, express your enthusiasm for the merchandise and your ability to learn about new items quickly. This shows that you're not just looking for a job, but are genuinely interested in contributing to the store's success.
β¨Emphasise Teamwork and Communication
The role requires effective communication and collaboration with team members. Share examples of how you've worked well in a team setting, resolved conflicts, or communicated effectively with colleagues and customers. This will demonstrate your ability to fit into their team-oriented culture.
β¨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as dealing with difficult customers or managing stock levels. Think through these scenarios beforehand and be ready to explain your thought process and actions clearly. This will show your problem-solving skills and readiness for the role.