Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of 30-40 in managing customer deliveries and ensuring operational excellence.
- Company: Join a successful, people-focused organisation that's part of a well-known UK brand.
- Benefits: Enjoy a competitive salary, bonus scheme, company car, and discounts on products.
- Why this job: Be part of a dynamic team, drive change, and make a real impact on customer service.
- Qualifications: Experience managing mid-large teams and knowledge of transport law is essential.
- Other info: This role does not offer visa sponsorship; valid UK work authorisation is required.
The predicted salary is between 33600 - 38400 £ per year.
We are seeking a Warehouse Manager (Customer Delivery) in Cullompton. You will be working for a successful organisation, who are people focused and part of a brand that is a household name in the UK.
The Customer Delivery Manager takes full leadership, operational and financial responsibility for your site/warehouse. In the range of £30m of deliveries and a team of 30-40 staff, you will lead to ensure the business offers the best service to customers whilst remaining compliant with Health & Safety and transport regulations.
Requirements of the Warehouse Manager (Customer Delivery):- Customer Focus
- Managing the customer-facing side of your site with accountability for all customer deliveries
- To ensure consistently high standards of customer service and operational excellence
- Work collaboratively with brand partners
- Team & Financial Responsibility
- Ownership and accountability for costs, in line with agreed budgets
- To lead, coach, develop and motivate and to identify top talent
- Accountable for auditable compliance on vehicle and trailer maintenance, truck downloads, driver time directives etc.
- Maintain high standards of Health & Safety
- Proactive in managing any disciplinaries, sickness and people issues with appropriate support from the HR team
- Operations
- Ensure efficient inbound supplier deliveries and outbound delivery customer orders
- Ownership and accountability for interfacing with retail teams to address cross-functional operational issues
- Identify cross-functional performance, spotting improvement opportunities that will impact on customer service or operational efficiencies
- Accountable for optimal utilisation of transport fleet for store to customer
- Accountable for the control of costs i.e. overtime spend
- Managerial experience of mid-large teams
- Experience of transformation/change management
- Knowledge of Transport Law governing Driving Hours
- Strong customer focus
- Salary: £42-48k
- Company Car
- Bonus Scheme (Quarterly)
- Discount on all Group Products
- Life assurance
- Pension Scheme
- Private Healthcare
Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
Warehouse Manager (Customer Delivery) employer: CA Tech Talent
Contact Detail:
CA Tech Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Manager (Customer Delivery)
✨Tip Number 1
Familiarise yourself with the latest trends in warehouse management and customer delivery. Understanding the current best practices can help you demonstrate your knowledge during interviews and show that you're proactive about staying informed.
✨Tip Number 2
Network with professionals in the logistics and supply chain industry. Attend relevant events or join online forums to connect with others who may provide insights or even referrals for the Warehouse Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved operational efficiencies in previous roles. Being able to share concrete achievements will set you apart from other candidates.
✨Tip Number 4
Research the company’s values and culture, especially their focus on customer service and health & safety. Tailoring your conversation to align with their mission can make a strong impression during interviews.
We think you need these skills to ace Warehouse Manager (Customer Delivery)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant managerial experience, particularly with mid-large teams. Emphasise any transformation or change management projects you've led, as well as your knowledge of transport law.
Craft a Strong Cover Letter: In your cover letter, demonstrate your customer focus and how you have previously ensured high standards of customer service. Mention specific examples of how you've led teams to achieve operational excellence.
Highlight Compliance Knowledge: Since the role requires accountability for health and safety compliance, include any relevant certifications or experiences that showcase your understanding of transport regulations and health & safety standards.
Showcase Leadership Skills: Provide examples in your application of how you've motivated and developed team members. Discuss any experience you have in managing disciplinary actions or addressing people issues, as this is crucial for the role.
How to prepare for a job interview at CA Tech Talent
✨Showcase Your Leadership Skills
As a Warehouse Manager, you'll be leading a team of 30-40 staff. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in coaching and developing talent.
✨Demonstrate Customer Focus
The role requires a strong customer focus. Be ready to share specific instances where you've improved customer service or resolved issues effectively. This will show that you understand the importance of customer satisfaction in warehouse operations.
✨Know Your Numbers
You’ll be accountable for financial responsibilities, so brush up on your budgeting and cost management skills. Be prepared to discuss how you've managed costs in previous roles and any strategies you've implemented to improve operational efficiency.
✨Understand Health & Safety Regulations
Health and safety compliance is crucial in this role. Familiarise yourself with relevant regulations and be ready to discuss how you've ensured compliance in past positions. This will demonstrate your commitment to maintaining a safe working environment.
