Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, style outfits, and maintain store aesthetics while providing top-notch service.
- Company: AllSaints is a fashion-forward brand dedicated to delivering exceptional customer experiences.
- Benefits: Enjoy flexible hours, great training, and opportunities for career progression in a vibrant environment.
- Why this job: Join a passionate team, develop your fashion skills, and make a real impact on customer experiences.
- Qualifications: Friendly, tech-savvy, and enthusiastic individuals with a passion for fashion are encouraged to apply.
- Other info: Work in a fun, fast-paced Cardiff store near iconic landmarks, with a supportive team culture.
WHAT WE STAND FOR
- The Customer is the Boss. We work as one proud team to get the best for our customers.
- One Team. We are joined up and encourage others to share their ideas.
- We Do What We Say We Will. We know our goals, and we work with clear outcomes in mind.
- We Are Responsible. We are self-aware, understand the impact we have on others, and are positive about the future.
THE ROLE
As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors. There will also be opportunities to gain experience in visual merchandising, store operations, and personal shopping. You will support handling first-line customer inquiries via our online customer service system, with the rest of your time spent with in-store customers. You will work closely with your management team, supporting the store in reaching its targets, selling our collections, and ensuring our stores look fabulous at all times. You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities for career progression are available.
WHAT WILL I BE DOING?
- Spending most of your time on the shop floor in a fast-paced and fun environment.
- Styling customers with our latest collections, sharing detailed product knowledge, and providing an exceptional brand experience.
- Maintaining the store's aesthetic, ensuring products are available, and floor standards are upheld.
- Handling stock replenishment, deliveries, and digital orders, supporting a positive customer journey.
- Responding to customer queries via our online system, including emails, chats, and calls.
- Making service decisions to resolve customer issues while maintaining their loyalty and trust.
- Putting the customer at the heart of everything and working as one team.
- Greeting customers and tailoring your approach to their needs.
- Maintaining housekeeping standards and showing pride in your surroundings.
- Supporting and observing peers, seeking feedback for growth.
- Spending 30-50% of your time on online customer service, sometimes from home.
- Partnering with our customer experience team leaders for coaching and escalation of complex queries.
ABOUT THE LOCATION
Our store in Cardiff, Wales, open since 2009, trades from 09:00 to 20:00, near Cardiff Castle. Our team is passionate about fashion and dedicated to sharing this with customers. The store is about a 20-minute journey from Cardiff Central station.
WHAT SKILLS DO I NEED?
- Friendly and attentive, capable of providing excellent in-store and online customer service.
- Knowledge of our brand, style, and values to support and influence customers and peers.
- Enthusiastic with a positive attitude, comfortable interacting on busy shop floors.
- Good problem-solving skills, able to work under pressure with empathy.
- Tech-savvy, familiar with digital tools for transactions and customer queries.
- Awareness of brand campaigns, lookbooks, and product launches, and passionate about AllSaints.
- Excellent attention to detail.
- Confident communicator.
- Passionate about fashion and representing AllSaints effectively.
Stylist - 16 hours - Cardiff employer: ALLSAINTS
Contact Detail:
ALLSAINTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stylist - 16 hours - Cardiff
✨Tip Number 1
Familiarise yourself with AllSaints' latest collections and brand values. This knowledge will not only help you connect with customers but also demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. Whether it's through part-time work or volunteering, gaining experience in handling customer queries will prepare you for the role and show your commitment to providing excellent service.
✨Tip Number 3
Engage with the local fashion community in Cardiff. Attend events or follow local influencers to stay updated on trends and customer preferences, which can give you an edge when styling customers in-store.
✨Tip Number 4
Showcase your enthusiasm for fashion and customer service on social media. Share your styling ideas or experiences with AllSaints products, as this can highlight your passion and creativity to potential employers.
We think you need these skills to ace Stylist - 16 hours - Cardiff
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand AllSaints' brand values and aesthetics. Familiarise yourself with their latest collections and campaigns, as this knowledge will help you tailor your application and demonstrate your passion for the brand.
Craft a Tailored CV: Highlight relevant experience in customer service, fashion, or retail in your CV. Make sure to emphasise any skills that align with the job description, such as problem-solving, communication, and teamwork.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Stylist role and how your personal style aligns with AllSaints. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team.
Showcase Your Passion for Fashion: Use your application to convey your passion for fashion and styling. Share any relevant experiences, such as personal projects or previous roles, that demonstrate your ability to influence and style customers effectively.
How to prepare for a job interview at ALLSAINTS
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and the AllSaints brand during the interview. Share your personal style and how it aligns with their aesthetic, as this will demonstrate your genuine interest in the role.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face on the shop floor or online. Be ready to discuss how you would handle various situations, showcasing your problem-solving skills and ability to provide excellent customer service.
✨Familiarise Yourself with the Brand
Research AllSaints' latest collections, campaigns, and values before the interview. This knowledge will help you answer questions confidently and show that you understand what the company stands for.
✨Demonstrate Team Spirit
Since teamwork is crucial for this role, be prepared to share examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to support peers and contribute to a positive work environment.
