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- Tasks: Create amazing customer experiences while serving food and drinks in our clubhouse.
- Company: Join Powerleague, a vibrant community focused on fun and teamwork.
- Benefits: Enjoy flexible hours, a friendly atmosphere, and opportunities for growth.
- Why this job: Be part of a dynamic team that values your input and fosters a positive culture.
- Qualifications: No prior experience needed, just a passion for service and teamwork.
- Other info: Evening and weekend shifts required; perfect for students looking to earn while having fun.
Looking for something different? Team members wanted at Powerleague.
Role Purpose
To create and deliver an exceptional customer experience by providing outstanding service and delivery, whilst maintaining high standards and encompassing our brand values.
Customer Responsibilities
- Deliver outstanding customer service at all times.
- Meet and greet customers in a friendly, approachable, and polite manner.
- Work within our clubhouse bar areas serving food and drink (where applicable).
- Fulfil all reasonable requests from customers to ensure their comfort, satisfaction, and safety.
- Deal with challenging situations by demonstrating empathy and understanding, being empowered to make decisions to resolve issues.
- Place the customer at the heart of everything you do.
- Take feedback from customers and relay it to your line manager.
Team Responsibilities
- Share knowledge and key learnings with the team.
- Participate actively in team meetings.
- Build and maintain good relationships with all team members.
- Support team members by taking on jobs as needed.
Essential Skills and Qualities
- Able and willing to work evenings and weekends.
- Customer-focused attitude.
- Motivated and driven.
- Team player.
- Passionate about achieving goals.
- Problem-solving skills.
- Well-organized with good time management.
- Positive and friendly attitude.
TEAM MEMBERS employer: Powerleague
Contact Detail:
Powerleague Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TEAM MEMBERS
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion for creating exceptional experiences shine through.
✨Tip Number 2
Familiarise yourself with Powerleague's brand values and culture. This will help you align your responses and demonstrate that you're a great fit for the team when discussing your approach to customer service.
✨Tip Number 3
Prepare examples of how you've successfully dealt with challenging situations in the past. Being able to share specific instances where you demonstrated empathy and problem-solving skills can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Powerleague if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace TEAM MEMBERS
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Powerleague is looking for in a team member. Highlight the key responsibilities and skills required, and think about how your experience aligns with these.
Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant skills. Use specific examples that demonstrate your ability to meet customer needs and work effectively in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and teamwork. Mention why you want to work at Powerleague and how you can contribute to their brand values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Powerleague
✨Show Your Customer Service Skills
Since the role is all about delivering exceptional customer experiences, be prepared to share examples of how you've provided outstanding service in the past. Highlight any specific situations where you went above and beyond for a customer.
✨Demonstrate Team Spirit
This position requires a strong team player. Be ready to discuss your experiences working in teams, how you support your colleagues, and how you contribute to a positive team environment. Mention any instances where you helped resolve conflicts or shared knowledge.
✨Emphasise Problem-Solving Abilities
The ability to handle challenging situations is crucial. Prepare to talk about times when you faced difficulties and how you approached solving them. Show that you can remain calm under pressure and make decisions that benefit both customers and the team.
✨Exude Positivity and Enthusiasm
A positive attitude is key in this role. Make sure to convey your passion for customer service and teamwork during the interview. Smile, maintain eye contact, and express genuine enthusiasm for the opportunity to work with Powerleague.
