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- Tasks: Deliver white goods and assist with installations at customers' homes.
- Company: Join a dynamic team focused on exceptional customer service in deliveries.
- Benefits: Enjoy a permanent position, pension scheme, and up to 28 days annual leave.
- Why this job: Be part of a friendly team, engage with customers, and enjoy career progression.
- Qualifications: Must have a valid UK Cat C1 driving license and previous commercial driving experience.
- Other info: Flexible working hours with opportunities for overtime.
The predicted salary is between 31200 - 36400 £ per year.
As a Customer Delivery Driver, you will be delivering white goods to customers from the Hayes distribution centre. As part of a two-person delivery team, our Drivers will assist with deliveries and may help to install the products at our customers' homes.
Your key responsibilities as a Service Delivery Driver will include:
- Ensuring timely and scheduled deliveries, prioritising customer satisfaction by proactively communicating with them before arrival.
- Maintaining the cleanliness and roadworthiness of your vehicle and promptly reporting any defects to comply with transport regulations.
- Delivering and installing merchandise in the customer's designated room, leaving their home tidy, and disposing of all packaging materials.
- Engaging customers with warmth, professionalism, and friendliness to ensure they have a favourable impression of our service.
- Completing all inbound and outbound paperwork accurately and promptly, collaborating with warehouse and cross-dock teams when necessary to ensure safe product loading.
Delivery Driver - The Skills & Licence requirements:
- A valid UK Cat C1 driving license.
- A current driver's CPC DQ card and valid digital driver's card.
- Previous experience in commercial driving, particularly in operating 7.5-tonne vehicles.
- Proficiency in using digital tachographs.
- The physical ability to lift and handle heavy white goods, with manual handling experience.
- A solid understanding of EU driving legislation and tachograph regulations.
- Preferred experience with using a PDA (Personal Digital Assistant).
The benefits of working with Staffing Match as a Delivery Driver:
- Permanent position opportunity
- Pension Scheme
- Up to 28 days of annual leave
- Career progression
If this description resonates with you, and you're eager to become part of an exceptional team dedicated to delivering outstanding customer service, don't hesitate to apply today!
HGV 7.5t Driver employer: The WordPress Webmaster
Contact Detail:
The WordPress Webmaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV 7.5t Driver
✨Tip Number 1
Familiarise yourself with the local area around Hayes. Knowing the best routes and potential traffic hotspots can help you stand out during the interview, showing that you're proactive and prepared.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be engaging with customers directly, demonstrating your ability to communicate effectively and handle queries will make a positive impression.
✨Tip Number 3
Highlight any previous experience with white goods or similar deliveries. If you've worked in a similar role before, be ready to discuss specific examples of how you ensured customer satisfaction and handled challenges.
✨Tip Number 4
Prepare to discuss your knowledge of transport regulations and safety practices. Being able to articulate your understanding of EU driving legislation and tachograph regulations will show that you're a responsible driver.
We think you need these skills to ace HGV 7.5t Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in commercial driving and operating 7.5-tonne vehicles. Include any specific skills related to customer service and manual handling.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the responsibilities. Mention your valid UK Cat C1 driving license and CPC DQ card to demonstrate your qualifications.
Highlight Customer Service Skills: Since this role involves engaging with customers, emphasise your ability to communicate effectively and provide excellent service. Share examples from previous roles where you prioritised customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The WordPress Webmaster
✨Know Your Vehicle
Familiarise yourself with the specifics of operating a 7.5-tonne vehicle. Be prepared to discuss your experience with similar vehicles and any relevant regulations, as this will show your competence and confidence in handling the job.
✨Customer Service Focus
Since you'll be engaging with customers directly, highlight your customer service skills. Share examples of how you've positively interacted with customers in the past, ensuring they feel valued and satisfied with the service provided.
✨Demonstrate Teamwork
As part of a two-person delivery team, it's essential to showcase your ability to work well with others. Discuss previous experiences where teamwork was crucial, and how you contributed to achieving a common goal.
✨Prepare for Practical Questions
Expect questions about handling specific scenarios, such as dealing with difficult customers or managing tight delivery schedules. Think through your responses in advance to demonstrate your problem-solving skills and adaptability.
