Memberships Manager (Maternity Cover)

5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Katie Bard. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Katie Bard A prestigious members\’ venue is seeking an exceptional Memberships Manager to join their team on a 9-month fixed term contract. This is an exciting opportunity to drive member engagement, recruitment and retention strategies for a well-established organisation. Working closely with the Chief Executive, Board and Senior Management Team, you will be responsible for managing a team of 7 including marketing and front of house. Undertake comprehensive research including member profiling, segmentation, satisfaction analysis and competitor research to fully understand the current and potential market. Contribute to the delivery, review and refinement of the venue’s strategic plan \”Exceptional Experiences\”. Develop, implement and monitor marketing plans focused on brand awareness. Lead the communications strategy across multiple channels including digital platforms, the venue Web App and traditional PR. Continually refine the prospective member journey Manage the new member onboarding experience, using CRM systems to customise interactions and ensure mechanisms are in place to help members achieve their goals. Collaborate with departments to design, promote and deliver engaging member events. Nurture relationships with commercial partners and stakeholders. Lead the team responsible for member recruitment, experience and retention. Set performance development plans and monitor achievements. Manage the annual budget and produce regular executive reports on activities, targets and ROI. Applicants will have: Proven track record in membership management, preferably within a premium leisure, hospitality or sports environment Strong marketing and communications background with digital expertise Katie Bard is acting as agency and is an equal opportunities employer. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Marketing Industries Hospitality Referrals increase your chances of interviewing at Katie Bard by 2x Get notified about new Membership Manager jobs in Birmingham, England, United Kingdom . Worcestershire, England, United Kingdom 4 days ago Birmingham, England, United Kingdom 5 days ago Birmingham, England, United Kingdom 2 weeks ago Coventry, England, United Kingdom 3 weeks ago Redditch, England, United Kingdom 2 weeks ago West Midlands, England, United Kingdom 3 weeks ago Coventry, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 3 hours ago Birmingham, England, United Kingdom 1 week ago Royal Leamington Spa, England, United Kingdom 3 weeks ago Birmingham, England, United Kingdom 1 day ago Cannock, England, United Kingdom 2 weeks ago Boots Aveda 30 hrs Account Manager Dudley Merry Hill Dudley, England, United Kingdom 1 month ago Birmingham, England, United Kingdom 3 weeks ago Birmingham, England, United Kingdom 2 weeks ago Tamworth, England, United Kingdom 2 weeks ago West Midlands, England, United Kingdom 3 weeks ago Senior Marketing & Business Development Manager Birmingham, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 6 days ago West Midlands, England, United Kingdom 6 hours ago Birmingham, England, United Kingdom 1 week ago Sales, Advertising & Marketing Business Development Manager Royal Leamington Spa, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom £30,000.00-£40,000.00 2 hours ago Birmingham, England, United Kingdom 1 week ago Royal Leamington Spa, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 1 week ago Sales, Advertising & Marketing Business Development Manager Media and Marketing Manager- Women\’s/Academy Business Development Manager – Digital Marketing Agency. Remote / Field Birmingham, England, United Kingdom 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr