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- Tasks: Lead member engagement and retention strategies while managing a dynamic team.
- Company: Join a prestigious members' venue known for exceptional experiences.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Why this job: Make a real impact on member experiences and collaborate with senior leaders.
- Qualifications: Experience in membership management and strong marketing skills are essential.
- Other info: This is a 9-month maternity cover contract with a focus on innovation.
The predicted salary is between 24000 - 33600 £ per year.
5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Katie Bard. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Katie Bard A prestigious members\’ venue is seeking an exceptional Memberships Manager to join their team on a 9-month fixed term contract. This is an exciting opportunity to drive member engagement, recruitment and retention strategies for a well-established organisation. Working closely with the Chief Executive, Board and Senior Management Team, you will be responsible for managing a team of 7 including marketing and front of house. Undertake comprehensive research including member profiling, segmentation, satisfaction analysis and competitor research to fully understand the current and potential market. Contribute to the delivery, review and refinement of the venue’s strategic plan \”Exceptional Experiences\”. Develop, implement and monitor marketing plans focused on brand awareness. Lead the communications strategy across multiple channels including digital platforms, the venue Web App and traditional PR. Continually refine the prospective member journey Manage the new member onboarding experience, using CRM systems to customise interactions and ensure mechanisms are in place to help members achieve their goals. Collaborate with departments to design, promote and deliver engaging member events. Nurture relationships with commercial partners and stakeholders. Lead the team responsible for member recruitment, experience and retention. Set performance development plans and monitor achievements. Manage the annual budget and produce regular executive reports on activities, targets and ROI. Applicants will have: Proven track record in membership management, preferably within a premium leisure, hospitality or sports environment Strong marketing and communications background with digital expertise Katie Bard is acting as agency and is an equal opportunities employer. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Marketing Industries Hospitality Referrals increase your chances of interviewing at Katie Bard by 2x Get notified about new Membership Manager jobs in Birmingham, England, United Kingdom . Worcestershire, England, United Kingdom 4 days ago Birmingham, England, United Kingdom 5 days ago Birmingham, England, United Kingdom 2 weeks ago Coventry, England, United Kingdom 3 weeks ago Redditch, England, United Kingdom 2 weeks ago West Midlands, England, United Kingdom 3 weeks ago Coventry, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 3 hours ago Birmingham, England, United Kingdom 1 week ago Royal Leamington Spa, England, United Kingdom 3 weeks ago Birmingham, England, United Kingdom 1 day ago Cannock, England, United Kingdom 2 weeks ago Boots Aveda 30 hrs Account Manager Dudley Merry Hill Dudley, England, United Kingdom 1 month ago Birmingham, England, United Kingdom 3 weeks ago Birmingham, England, United Kingdom 2 weeks ago Tamworth, England, United Kingdom 2 weeks ago West Midlands, England, United Kingdom 3 weeks ago Senior Marketing & Business Development Manager Birmingham, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 6 days ago West Midlands, England, United Kingdom 6 hours ago Birmingham, England, United Kingdom 1 week ago Sales, Advertising & Marketing Business Development Manager Royal Leamington Spa, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom £30,000.00-£40,000.00 2 hours ago Birmingham, England, United Kingdom 1 week ago Royal Leamington Spa, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 1 week ago Sales, Advertising & Marketing Business Development Manager Media and Marketing Manager- Women\’s/Academy Business Development Manager – Digital Marketing Agency. Remote / Field Birmingham, England, United Kingdom 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Memberships Manager (Maternity Cover) employer: Katie Bard
Contact Detail:
Katie Bard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Memberships Manager (Maternity Cover)
✨Tip Number 1
Familiarise yourself with the latest trends in membership management, especially within the hospitality and leisure sectors. This knowledge will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 2
Network with professionals in the industry, particularly those who have experience in membership roles. Attend relevant events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that drove member engagement and retention. Be ready to share measurable outcomes to showcase your impact.
✨Tip Number 4
Research the organisation thoroughly, including their current membership offerings and any recent initiatives. Tailoring your conversation to align with their goals will show your genuine interest and understanding of their needs.
We think you need these skills to ace Memberships Manager (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in membership management, marketing, and communications. Use specific examples that demonstrate your success in driving member engagement and retention.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the organisation. Discuss how your skills align with their needs, particularly in managing teams and developing marketing strategies.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as successful campaigns you've led or improvements in member satisfaction. This will help illustrate your impact in previous roles.
Research the Organisation: Familiarise yourself with the venue's strategic plan 'Exceptional Experiences' and be prepared to discuss how you can contribute to its goals. This shows your genuine interest and understanding of their mission.
How to prepare for a job interview at Katie Bard
✨Know Your Membership Management
Make sure you can discuss your previous experience in membership management confidently. Highlight specific strategies you've implemented for member engagement, recruitment, and retention, especially in premium environments like hospitality or sports.
✨Showcase Your Marketing Skills
Prepare to talk about your marketing background, particularly your digital expertise. Be ready to share examples of successful marketing plans you've developed and how they contributed to brand awareness and member satisfaction.
✨Understand the Venue's Strategic Plan
Familiarise yourself with the venue’s strategic plan, "Exceptional Experiences". Think about how your role as a Memberships Manager can contribute to this plan and be prepared to discuss your ideas on refining the prospective member journey.
✨Demonstrate Team Leadership
Since you'll be managing a team, be ready to discuss your leadership style and how you set performance development plans. Share examples of how you've motivated teams in the past and how you plan to nurture relationships with stakeholders.
