Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage school facility bookings and ensure a smooth experience for hirers.
- Company: Vivify is dedicated to enhancing community health and happiness through school facilities.
- Benefits: Flexible hours, full training provided, and opportunities for personal growth.
- Why this job: Join a passionate team making a real difference in the community while gaining valuable experience.
- Qualifications: Strong communication skills, organised, and a willingness to learn.
- Other info: Position typically requires 20-30 hours per week; must be able to commute to Southampton.
Who Are Vivify?
We believe nothing is more important than people’s health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together and to help schools generate much needed revenue. We PRIDE ourselves on minimising the hassle for schools to let out their sports and leisure facilities and our Community Hosts are PASSIONATE about providing an excellent service to groups who hire those facilities.
Job Purpose:
To manage the school facilities lettings, welcoming our Hirers and their groups into the school and ensuring their booking runs smoothly. With support from the Regional Operations Manager and Central Office Commercial and Customer Service teams, ensure that revenue for all facilities is maximised and school standards of maintenance, safety and cleanliness are met or exceeded.
Role and Responsibilities:
- Working with groups in the local community to promote the facilities, build the reputation of the school and develop additional revenue, passing all leads to our hirer sales team or directing hirers to the Vivify booking platform for bookings.
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Supporting the Head of Operations and Regional Manager in a key communication role between the school and our Central Office teams; co-ordinating lettings with the school's closure dates, highlighting any issues with facilities or hirers in a timely manner and supporting the relevant Vivify teams with addressing these.
- Undertake light cleaning duties to ensure that the school’s premises are always left as found – from as simple as a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym.
- The security and safety of our school is greatly important to Vivify. The Venue Manager is responsible for unlocking the gates and doors, making sure they’re locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, its grounds and environment are maintained and that everyone on site is kept safe and healthy.
- Co-ordinating between the school and external companies to manage maintenance of some key facilities (e.g. pitch maintenance) keeping Vivify informed where it affects Hirer bookings.
- Full training is provided, in person and via our online training system to equip the Venue Manager with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
- We pride ourselves on the quality of our work and the service we provide. We always find a way to make it happen if it improves either of these things and so the Venue Manager may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Typically between 20-30 hours per week.
Who are we looking for:
- Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day-to-day basis, you will operate with pride and passion too.
- No problem is too tough for us. We find a way.
- We make everything as simple as possible, so our administration processes and the systems we use are too.
- Organised, quick to act and flexible to be able to provide the best customer experience to our hirers.
- Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
- A great communicator, able to represent Vivify with the school and our hirers in a professional way.
- Must be able to commute or relocate to Southampton SO18 1BU.
Venue Manager - Bitterne Park School - Southampton, Hampshire employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager - Bitterne Park School - Southampton, Hampshire
✨Tip Number 1
Familiarise yourself with Bitterne Park School and its facilities. Understanding the layout and available resources will help you communicate effectively with potential hirers and ensure their needs are met.
✨Tip Number 2
Network within the local community to build relationships with groups that may be interested in hiring the facilities. Attend local events or meetings to promote the school's offerings and establish a rapport with potential clients.
✨Tip Number 3
Demonstrate your passion for customer service during any interactions. Show that you are committed to providing a world-class experience for hirers, as this aligns with Vivify's values and mission.
✨Tip Number 4
Be proactive in learning about health and safety regulations relevant to the role. This knowledge will not only help you perform your duties effectively but also reassure hirers that their safety is a priority.
We think you need these skills to ace Venue Manager - Bitterne Park School - Southampton, Hampshire
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of the Venue Manager position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and achievements. Focus on roles that demonstrate your ability to manage facilities, provide excellent customer service, and work within a community setting.
Write a Strong Cover Letter: In your cover letter, express your passion for community engagement and your commitment to providing excellent service. Use specific examples from your past experiences that showcase your problem-solving skills and ability to work under pressure.
Highlight Communication Skills: Since the role requires effective communication with both the school and hirers, emphasise your communication skills in your application. Provide examples of how you've successfully managed relationships or resolved conflicts in previous roles.
How to prepare for a job interview at Vivify Venues
✨Show Your Passion for Community Engagement
Vivify values individuals who are passionate about bringing communities together. During the interview, share examples of how you've successfully engaged with local groups or promoted facilities in previous roles. This will demonstrate your alignment with their mission.
✨Highlight Your Organisational Skills
As a Venue Manager, you'll need to juggle multiple responsibilities. Be prepared to discuss your organisational strategies and how you prioritise tasks. Mention any tools or methods you use to stay organised, as this will show your ability to manage the role effectively.
✨Emphasise Customer Service Experience
Delivering a world-class experience for hirers is crucial. Share specific instances where you've gone above and beyond for customers. This could include resolving issues or ensuring a smooth process for events, showcasing your commitment to excellent service.
✨Demonstrate Problem-Solving Skills
Vivify believes that no problem is too tough. Prepare to discuss challenges you've faced in previous roles and how you overcame them. This will illustrate your proactive approach and ability to find solutions, which is essential for the Venue Manager position.
