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- Tasks: Support individuals with mental health challenges in their recovery and daily living skills.
- Company: Join NCHA, a top-rated workplace dedicated to care and support since 1973.
- Benefits: Enjoy flexible shifts, generous leave, wellness perks, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a diverse and inclusive team.
- Qualifications: Strong communication skills and basic IT literacy are essential; training provided.
- Other info: Interviews held weekly; apply with your own words, no AI-generated text.
The predicted salary is between 24030 - 24513 £ per year.
Salary: £24,030 - £24,513 per annum
Location: Nottingham
Hours: 37
Closing Date: 15/06/2025 23:59
This is a fantastic opportunity to join NCHA’s friendly and supportive Care & Support team as a Mental Health Support Worker based in Nottingham. We provide our customers with accommodation, and ongoing support. Support is mainly on a one-to-one basis but does include group work activities. We encourage everyone who lives with us to have a say in how our project is run, and to take part in group support sessions and meetings. We respect their choices and privacy. Equality and diversity are important to us, and we work hard to make sure everyone feels included.
Why Work for NCHA
NCHA was officially ranked as one of the UK’s best places to work. This year, we were officially ranked as the 41st UK’s Best Workplace by Great Place to Work UK.
We Offer Excellent Benefits Including:
- 37 hour working week as standard
- Generous annual leave package with the ability to buy more (or sell)
- A fabulous benefits package to support your own wellbeing including a healthcare cash plan, counselling and support helpline, support with bus and tram passes, shopping discounts and many more
Do you have an understanding of Mental Health and want to make a difference? You will be equipped with the right values and be given training to make you highly resilient to allow you to demonstrate patience and understanding even in times of crisis. We know it’s a challenging role, but we also know you will be remarkable at it.
What will you be doing?
It is important to note that this is not a ‘care’ role and the emphasis is very much ‘support’ based. You will provide face to face support to people living with mental illness to aid their recovery and tenancy management. You’ll support them to develop their daily living skills, emotional stability and increase confidence. You will encourage service users to maintain positive working relationships with family, social workers and other professionals. You will promote positive behaviour, with a focus on meaningful change in people's beliefs and abilities.
Some of our service users need support to address issues around substance misuse, anti-social behaviour, offending and other social stressors which might affect their tenancy management. This can occasionally mean we have to deal with challenging situations in a proactive fashion, liaising with housing, legal and criminal justice teams. Numeracy, literacy and IT skills are essential as you will be updating support plans and other important records frequently.
Shift Patterns
Support is all year round; so you will need to be available to work a variety of shifts across weekdays, weekends and bank holidays according to service user needs. Shift patterns are based around service user needs so our ideal candidate will be flexible. The normal working pattern is 37 hours worked over a 7 day period. These shifts can vary but generally will be between 8am and 9pm. If you are unable to work full time we may be able to discuss part time of 30 hours minimum for some of our positions but not all due to the needs of the service we provide.
You will be an organised self-starter with computer experience, able to balance face to face practical work with computer based record keeping. You will be open and supportive to the needs of others, displaying our CLEAR values and having an awareness of the needs of vulnerable adults and able to communicate effectively with other professionals and agencies.
Interviews will be held on an ongoing basis in Nottingham on Tuesdays and Wednesdays and will include a numeracy and literacy test as part of the process. We may close this vacancy early should we receive sufficient interest.
Tips for your application
While we recognise the benefits that AI can bring to the world, we are very keen to see your own words used in your application rather than AI generated answers and we reserve the right to withdraw applications that use unedited AI generated text. All correspondence will be via your registered email address. You will need to attach a CV in order to apply for this role. Previous applicants need not apply.
NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from men, as they are currently under-represented within our Care and Support department.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we’re really proud of that. We’re more than just a housing association: we deliver care and support to people all over the East Midlands.
Some Benefits
- Wellbeing plan
- NCHA pension
- Free DBS checks
- £250 referral bonus
- Generous annual leave
- Free healthcare cash plan
- Company social events
- Enhanced maternity, paternity and adoption leave and pay
- Free training and development
- Access to cycle to work and discounted bus pass schemes
Support Worker - Nottingham City Mental Health employer: Nottingham Community Housing Association
Contact Detail:
Nottingham Community Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Nottingham City Mental Health
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals with mental health issues. Understanding these challenges will help you connect better with potential service users and demonstrate your empathy during interviews.
✨Tip Number 2
Highlight any relevant experience you have in support roles, especially those involving vulnerable adults. Be prepared to discuss specific situations where you've made a positive impact, as this will show your capability in a support worker role.
✨Tip Number 3
Be flexible with your availability for shifts. Since the role requires working various hours, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Prepare for the numeracy and literacy tests that are part of the interview process. Brush up on basic skills and practice common test questions to ensure you're confident and ready on the day.
We think you need these skills to ace Support Worker - Nottingham City Mental Health
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mental Health Support Worker. Familiarise yourself with the job description and think about how your skills and experiences align with the role.
Tailor Your CV: Customise your CV to highlight relevant experience in mental health support or similar fields. Emphasise your skills in communication, empathy, and resilience, as these are crucial for this position.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for supporting individuals with mental health challenges. Use specific examples from your past experiences to demonstrate your understanding and commitment to the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is essential in this field.
How to prepare for a job interview at Nottingham Community Housing Association
✨Understand the Role
Make sure you have a clear understanding of what a Mental Health Support Worker does. Familiarise yourself with the responsibilities outlined in the job description, especially the emphasis on support rather than care.
✨Showcase Your Values
NCHA values equality and diversity, so be prepared to discuss how your personal values align with theirs. Share examples of how you've promoted inclusivity or supported vulnerable individuals in the past.
✨Prepare for Tests
Since the interview includes numeracy and literacy tests, brush up on your basic skills beforehand. Practising sample questions can help you feel more confident and ready to tackle these assessments.
✨Demonstrate Flexibility
The role requires flexibility in working hours. Be ready to discuss your availability and willingness to work various shifts, including weekends and bank holidays, to meet the needs of service users.
