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For Companies At a Glance
- Tasks: Install and connect IT hardware at customer sites while providing excellent service.
- Company: Join Computacenter, a global leader in IT solutions with over 20,000 employees.
- Benefits: Enjoy a flexible 30-hour work week with day shifts and supportive team culture.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: Must have a UK driving licence and basic IT skills; attention to detail is key.
- Other info: Work in varied environments with opportunities for hands-on problem-solving.
The predicted salary is between 24000 - 36000 £ per year.
Location: UK - Cust. Site ENG | Job-ID: 213832
Contract type: | Business Unit: System Engineering & Technicians
Life on the team
Working Pattern: 30 hour working week, Monday - Thursday OR Tuesday – Friday (Day Shifts only)
At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you’re setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly.
You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by TRG).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Awareness of health and safety practices.
- Flexibility to work varied days with notice.
About us
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
IT Installations Technician employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Installations Technician
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software that Computacenter uses. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have with installations or technical support. Be ready to discuss specific scenarios where you successfully solved problems or improved processes.
✨Tip Number 3
Prepare to showcase your customer service skills. Since this role involves interacting with clients, think of examples where you provided excellent service or resolved conflicts effectively.
✨Tip Number 4
Be flexible and open about your availability. The job requires working varied days, so showing that you can adapt to different schedules will make you a more attractive candidate.
We think you need these skills to ace IT Installations Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to IT installations and customer service. Emphasise any previous roles where you installed hardware, connected networks, or provided technical support.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your problem-solving skills. Mention specific examples of how you've successfully completed similar tasks in the past, and express your enthusiasm for working with Computacenter.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and ability to follow instructions. These are crucial for the role of an IT Installations Technician, so make them stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this position.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your Tech
Brush up on your technical knowledge related to hardware installations and network configurations. Be prepared to discuss specific tools and technologies you’ve worked with, as this role requires practical skills in setting up IT equipment.
✨Demonstrate Problem-Solving Skills
Think of examples where you've successfully resolved technical issues or improved processes. This will show your potential employer that you can handle the dynamic environment of IT installations effectively.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key in this role, be ready to share experiences where you’ve gone above and beyond for a client or colleague. Highlight your communication skills and ability to work well with others.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during the interview. You might be asked how you would approach a specific installation task or troubleshoot a common issue. Practising these scenarios can help you feel more confident.
