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For Companies At a Glance
- Tasks: Lead the digital content strategy for our website and app, enhancing the customer journey.
- Company: Join Mamas & Papas, a creative brand dedicated to supporting new parents.
- Benefits: Enjoy 33 days holiday, flexible working, and significant staff discounts.
- Why this job: Make a real impact in a supportive environment focused on community and innovation.
- Qualifications: Ecommerce or digital content management experience is essential.
- Other info: Hybrid working model with great office perks and a friendly team atmosphere.
The predicted salary is between 28800 - 48000 £ per year.
Overview
The last few years have shown more than ever how we’re not afraid to try new things to prioritize our customers and community of new & expectant parents. Our MamasandPapas.com online experience has led the way through these times and beyond, with a focus on look, feel, content, and support within our website and the recently launched Mamas & Papas App. We aim to change the way baby products are bought online, putting the customer first, their way. Through continued growth and internal promotion, we are looking to recruit a Digital Content Manager.
What’s the role of a Digital Content Manager?
This role is central to our online digital buying experience. It involves coordinating multiple functions such as Digital Trading, Digital Marketing, UX, and Development to ensure we have the right products, offerings, and services in the right place, at the right time, and in the right way online and via our App. The goal is to maximize the customer journey and position Mamas & Papas as the nursery brand of choice, reflecting our purpose to its fullest.
Why Mamas & Papas?
Because you can genuinely make a difference. Join a forward-thinking, award-winning, creative environment and make an impact on an incredible community of new and expectant parents as they embark on their journey to become confident, capable, and loving parents with their little ones.
To Apply:
If you have an Ecommerce Management or Digital (.com) Content management background, with a passion for bringing teams, ideas, data, and action plans together, then take the first step and APPLY today.
Benefits:
- 33 days holiday, increasing up to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across various external organizations
- Subsidised health & critical illness cover and insurances
- Supportive family-related leave policies (including enhanced maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
We help welcome a new generation of children into the world and promote a sustainable future for them. ...And a great team to work with.
Head Office Perks:
- Hybrid flexi working with 3 days in the office
- Flexi-time schemes around core hours, whether in the office or remote
- Free car parking, Prayer & Contemplation room, subsidised canteen, free tea & coffee, Games & TV rooms, and more
(NB*: All benefits subject to individual scheme criteria & terms)
Digital Content Manager (.com & App) employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Content Manager (.com & App)
✨Tip Number 1
Familiarise yourself with the latest trends in digital content management and eCommerce. Understanding what’s currently working in the industry will help you speak confidently about your ideas during interviews.
✨Tip Number 2
Network with professionals in the digital marketing and eCommerce sectors. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at Mamas & Papas.
✨Tip Number 3
Showcase your ability to coordinate cross-functional teams by preparing examples of past projects where you successfully brought together different departments. This will demonstrate your fit for the collaborative nature of the role.
✨Tip Number 4
Research Mamas & Papas’ brand values and customer experience initiatives. Being able to articulate how your personal values align with theirs will make a strong impression during your discussions.
We think you need these skills to ace Digital Content Manager (.com & App)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Ecommerce Management and Digital Content. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital content management and your ability to coordinate teams effectively. Mention specific examples of how you've improved customer experiences in previous roles.
Showcase Your Skills: In your application, emphasise skills that are crucial for the role, such as digital marketing, UX design, and data analysis. Provide concrete examples of how you've used these skills to achieve results.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Digital Content Manager.
How to prepare for a job interview at Mamas & Papas Limited
✨Showcase Your Digital Expertise
Make sure to highlight your experience in Ecommerce Management and Digital Content. Be prepared to discuss specific projects where you successfully coordinated digital marketing, UX, and development teams to enhance the online customer journey.
✨Understand the Brand's Vision
Familiarise yourself with Mamas & Papas' mission and values. During the interview, express how your personal values align with their goal of prioritising customers and supporting new parents, demonstrating your passion for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple functions. Prepare examples of how you've tackled challenges in previous roles, particularly those related to digital content management and customer experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's future plans for digital growth and how the Digital Content Manager role fits into that vision. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
