Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the front of house operations and ensure guests have a memorable experience.
- Company: Join YTL Hotels, a luxury brand known for exceptional service and unique experiences.
- Benefits: Enjoy service charge sharing, referral bonuses, generous holidays, and health perks.
- Why this job: Be part of a five-star culture in a historic hotel with modern luxury.
- Qualifications: Previous hotel experience in a senior front office role is required.
- Other info: Only applicants eligible to work in the UK will be considered.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Hotel Duty Manager
Leading from the front, the Duty Manager is a critical role for the hotel where you will manage the smooth running of the front of house operation to ensure all our guests have a unique and enjoyable experience.
Our guests will be your priority, you will be a strong communicator, with a great eye for detail and organisation skills. You will have fun with our guests and enjoy being part of the front office team.
Successful candidates will have previous hotel experience working in a senior front office role.
The Gainsborough Bath Spais a luxurious 100-bedroom hotel originally built in the 1800s, occupying two Grade II Listed buildings with distinguished Georgian and Victorian façades. Located in the heart of the World Heritage Site of Bath, the hotel offers a unique blend of historic charm and modern luxury.
Our Culture
At The Gainsborough Bath Spa, we pride ourselves on our unique culture where our guests enjoy a relaxed five-star experience. As a member of the prestigious Small Luxury Hotels of the World collection, we are committed to providing exceptional service and creating memorable experiences for our guests. We are proud of our Spa Village, which offers a unique spa experience. Guests can indulge in a range of treatments designed to rejuvenate and relax, making their stay even more special.
Join Our Team and Enjoy These Amazing Benefits!
- Service Charge: Benefit from a share of the service charge, boosting your earnings.
- Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
- Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
- Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).
- Recognition Programs: We celebrate positive contributions that align with our company values.
- Career Investment: Grow with our Hospitality Apprentice programs and progression plans.
- Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
- Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
- Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
- Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
- Future Planning: Secure your future with our Pension scheme.
- Exclusive YTL Perks: Receive complimentary passes to the Thermae Bath Spa.
About YTL Hotels
YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations.
Our Philosophy
At YTL Hotels, our brand promise of \”Treasured Places, Treasured Moments\” reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.
Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits!
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
#J-18808-Ljbffr
Hotel Duty Manager employer: Threadneedles Hotel
Contact Detail:
Threadneedles Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager
✨Tip Number 1
Familiarise yourself with the unique offerings of The Gainsborough Bath Spa, especially its Spa Village. Understanding the hotel's services and how they enhance guest experiences will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of YTL Hotels to gain insights into the company culture and expectations for the Duty Manager role. This can provide you with valuable information that may not be available in the job description.
✨Tip Number 3
Prepare examples from your previous hotel experience that demonstrate your leadership skills and ability to manage front office operations effectively. Be ready to discuss how you've handled challenging situations with guests.
✨Tip Number 4
Showcase your communication skills by engaging with the hotel’s social media platforms. Commenting on posts or sharing relevant content can demonstrate your enthusiasm for the brand and your understanding of the hospitality industry.
We think you need these skills to ace Hotel Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous hotel experience, especially in senior front office roles. Emphasise your communication skills, attention to detail, and any relevant achievements that showcase your ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the unique culture at The Gainsborough Bath Spa. Mention specific examples from your past roles that demonstrate your leadership and organisational skills.
Showcase Your Personality: In your application, let your personality shine through. The role requires someone who enjoys engaging with guests, so share anecdotes or experiences that illustrate your fun and approachable nature.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Duty Manager role.
How to prepare for a job interview at Threadneedles Hotel
✨Showcase Your Communication Skills
As a Duty Manager, strong communication is key. Be prepared to demonstrate your ability to interact effectively with guests and team members. Share examples from your previous roles where you successfully resolved guest issues or improved team collaboration.
✨Highlight Your Attention to Detail
In the hospitality industry, attention to detail can make or break a guest's experience. During the interview, discuss specific instances where your keen eye for detail enhanced service quality or operational efficiency in your previous positions.
✨Demonstrate Your Leadership Qualities
Leading from the front is crucial for this role. Prepare to talk about your leadership style and provide examples of how you've motivated and managed a team in a busy front office environment. This will show that you can handle the responsibilities of a Duty Manager.
✨Familiarise Yourself with the Hotel's Culture
Understanding the unique culture of The Gainsborough Bath Spa will help you align your answers with their values. Research the hotel’s history, its commitment to exceptional service, and the benefits they offer to employees, so you can express genuine interest in being part of their team.
