Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and ensure a memorable stay at our stunning 5-star hotel.
- Company: Join The Royal Horseguards, a prestigious hotel by the River Thames.
- Benefits: Enjoy flexible shifts, great staff areas, meals on duty, and wellness support.
- Why this job: Be part of a passionate team delivering exceptional hospitality and personal connections.
- Qualifications: A passion for guest service and a friendly, proactive attitude are essential.
- Other info: We celebrate diversity and encourage all backgrounds to apply.
The predicted salary is between 27300 - 36400 £ per year.
Contract: FlexiblePayment: HourlySalary: £13.00 per hour + commissions
The Clermont Victoria is a stunning city centre venue close to many of London\’s famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel.
What you’ll be doing
You’ll work mainly on the Reception desk, ensuring that every guest feels warmly welcomed and supported throughout their stay. While experience with Opera is a plus, what matters most is your dedication to creating memorable experiences. Your proactive, calm approach will be essential in anticipating guest needs and resolving any queries with ease—even during busy times. This role offers a fantastic opportunity to build connections and deliver truly personalized service, going beyond Check-in and Check-Out to make each guest feel at home.
Our Front of House Team operates on a shift rota, so you’ll need to be comfortable working five days out of seven, with a mix of early and late shifts.
What you’ll bring
- A genuine passion for guest service and creating warm, personalized experiences
- The ability to remain calm and collected in a busy, guest-facing environment
- A friendly, open personality that makes guests and team members feel valued
- Strong attention to detail and a proactive mindset in anticipating guest needs
- Willingness to work flexibly as part of a shift-based schedule
If you’re ready to bring your unique skills to a proud, passionate team dedicated to delivering exceptional hospitality, we’d love to hear from you!
What you’ll get in return
As well as all the things you\’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth – We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being – We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
#J-18808-Ljbffr
Hotel Receptionist - Days employer: Peoplebank
Contact Detail:
Peoplebank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist - Days
✨Tip Number 1
Familiarise yourself with the Royal Horseguards and its unique offerings. Understanding the hotel's history, services, and guest expectations will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created memorable experiences for guests in previous roles. This will demonstrate your dedication to exceptional hospitality.
✨Tip Number 3
Be ready to discuss how you handle busy situations calmly and effectively. Think of specific instances where you successfully managed stress while maintaining a positive guest experience.
✨Tip Number 4
Highlight your flexibility and willingness to work varied shifts. Emphasising your adaptability will show that you're a great fit for the dynamic environment of the Front of House Team.
We think you need these skills to ace Hotel Receptionist - Days
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in hospitality. Emphasise skills that align with the job description, such as attention to detail and a friendly personality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service. Mention specific examples of how you've created memorable experiences for guests in the past, and express your enthusiasm for working at The Royal Horseguards.
Highlight Flexibility: Since the role requires working on a shift rota, make sure to mention your willingness to work flexible hours. This shows that you are adaptable and ready to meet the needs of the hotel.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Peoplebank
✨Show Your Passion for Guest Service
Make sure to express your genuine enthusiasm for providing excellent guest service. Share examples from your past experiences where you went above and beyond to create memorable moments for guests.
✨Demonstrate Calmness Under Pressure
Since the role involves working in a busy environment, be prepared to discuss how you handle stressful situations. Provide specific examples of times when you remained calm and collected while resolving guest queries.
✨Highlight Your Attention to Detail
Attention to detail is crucial in hospitality. Be ready to talk about how you ensure accuracy in your work, whether it’s managing bookings or anticipating guest needs. Mention any relevant experience with systems like Opera if applicable.
✨Emphasise Flexibility and Teamwork
The role requires working on a shift rota, so it's important to show your willingness to adapt. Discuss your experience working as part of a team and how you contribute to a positive work environment, especially during busy periods.
