Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Roadside Technician, you'll assist customers in need, providing expert support and solutions.
- Company: Join Direct Line Group, a forward-thinking company committed to innovation and customer satisfaction.
- Benefits: Enjoy flexible working options, career development opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team that values your unique skills and fosters personal growth.
- Qualifications: No specific experience required; just bring your passion for helping others and a willingness to learn.
- Other info: Embrace the chance to work in a rapidly evolving industry focused on sustainability.
The predicted salary is between 28800 - 43200 £ per year.
Here at DLG we believe that there’s no one else like you. No one with the exact same mix of strengths, quirks, skills, and thoughts. We all work together to be brilliant for our customers every day. We’re proud of who we are, of what we do, and what every single one of us brings to the team.
Business areas: Direct Line Group is a place where tried and tested comes together with new and exciting. What every one of us has in common is that we’re always looking forward, determined to raise the bar again and again. Wherever your talents lie, you’ll be valued and rewarded here – and empowered to think differently, so you can do what’s best for our customers.
Core Functions: Covering everything from quotes to claims, this is where quality conversation meets five-star service. Whatever role you’re in, you’ll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands with DLG.
We’re serious about our digital transformation, investing in a tech stack that makes true innovation an everyday occurrence. If you’re looking to join an organisation with the potential to reinvent an industry, DLG is the place to be.
Our reputation and claims expertise gives our customers the peace of mind that we’ll get them back on the road. But as well as our repair centres, you’ll find some surprising things at DLG Auto Services. We’re evolving with the fast-changing auto industry, embracing technological advances and making strides towards a greener future.
This is where we build the skills we need for our continued success. With our support and development, you’ll learn new skills, grow existing ones, and take your career – and DLG – in exciting new directions.
Find a role that was made for you. Be as ambitious as you dare, help customers experience that personal touch and chase after progress at every opportunity.
Roadside Technician employer: Direct Line Insurance Group plc
Contact Detail:
Direct Line Insurance Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician
✨Tip Number 1
Familiarise yourself with the latest automotive technologies and trends. DLG is focused on digital transformation and innovation, so showcasing your knowledge in these areas during conversations can set you apart.
✨Tip Number 2
Emphasise your customer service skills. DLG values providing a personal touch, so be ready to share examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Network with current or former employees of DLG. They can provide insights into the company culture and what it takes to succeed as a Roadside Technician, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your adaptability and willingness to learn. DLG is evolving with the auto industry, so demonstrating your ability to embrace change and grow with the company will resonate well.
We think you need these skills to ace Roadside Technician
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Roadside Technician position. Understand the core functions and responsibilities, as well as the skills and qualities DLG values in their employees.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any customer service experience, technical skills, or previous roles in the automotive industry that demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to work at DLG specifically and how your unique strengths can contribute to their mission of providing excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Direct Line Insurance Group plc
✨Show Your Passion for Customer Service
As a Roadside Technician, you'll be the face of DLG for customers in need. Make sure to express your enthusiasm for providing excellent customer service and how you can make their experience personal and reassuring.
✨Demonstrate Technical Knowledge
Be prepared to discuss your technical skills and experience with vehicles. Highlight any relevant certifications or training you've completed, and be ready to answer questions about common roadside issues and how you would resolve them.
✨Emphasise Adaptability and Problem-Solving Skills
The auto industry is fast-changing, so it's important to showcase your ability to adapt to new technologies and situations. Share examples of how you've successfully solved problems in the past, especially in high-pressure environments.
✨Align with DLG's Values
Research DLG's mission and values before the interview. Be ready to discuss how your personal values align with theirs, particularly around innovation, teamwork, and commitment to customer satisfaction.
