Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage donor databases and oversee financial operations in a dynamic educational environment.
- Company: Join a respected organisation focused on education and community impact.
- Benefits: Enjoy a competitive salary, generous holiday, pension scheme, and free lunches.
- Why this job: Be at the heart of operational success while supporting meaningful fundraising efforts.
- Qualifications: Experience with charity CRMs, financial processes, and excellent IT skills required.
- Other info: Full-time role with opportunities for professional development and a collaborative team culture.
The predicted salary is between 30000 - 52500 £ per year.
Are you a detail-driven operations specialist with a passion for finance, data, and systems? Do you thrive in a fast-paced environment supporting a dynamic and purpose-led team? This is a rare opportunity to take on a pivotal role as Finance Operations Manager (Finance & Database) within a respected educational environment.
The Role
Working closely with the Director of Development, you’ll be at the heart of the organisation’s operational success. Your primary focus will be managing the donor database (Toucan Tech), overseeing financial operations related to income and expenditure, and enabling the wider team to focus on external engagement.
You will lead on:
- Database integrity and management (25,000+ records)
- Donation processing, acknowledgement, and reconciliation
- Financial reporting and coordination with internal departments and international affiliates
- Compliance with data protection, finance, and fundraising regulations
- Office and systems management
- High-level support for major donor cultivation and reporting
Key Responsibilities
- Maintain a secure, accurate, and up-to-date CRM
- Generate donor reports, mailing lists, and event data
- Process Gift Aid claims and manage donation platforms (e.g., Stripe, GoCardless)
- Provide data analysis and insight to support fundraising campaigns and Giving Days
- Assist in donor research and pipeline development
- Draft and review internal policies and procedures
- Liaise with third-party providers and internal stakeholders to ensure operational excellence
About You
You are organised, collaborative, and confident in managing data and finance processes. You’ll be comfortable balancing strategic thinking with hands-on delivery and enjoy working closely with colleagues across departments.
You will have:
- Strong experience with charity CRMs (Toucan Tech desirable)
- Experience in financial reconciliation, budgeting, and donation processing
- Excellent IT skills, including Excel and Office 365
- High attention to detail and accuracy
- Excellent written and verbal communication skills
- A sound understanding of GDPR and charity finance practices
What’s in It for You?
- Competitive salary of up to £37,500 per annum
- 28 days’ holiday (incl. bank holidays), with additional Christmas leave potential
- Generous pension scheme with up to 9% employer contribution
- Free lunch during term-time
- Access to a gym, library, cultural events, and CPD support
- Cycle to work scheme and employee referral bonus
Application Details
This is a full-time position (37.5 hours/week).
Apply now or reach out for a confidential chat: victoria@vrpartners.co.uk
Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at www.vrpartners.co.uk.
Operations Manager employer: Venture Recruitment Partners
Contact Detail:
Venture Recruitment Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with Toucan Tech, the CRM mentioned in the job description. Understanding its features and functionalities will give you an edge during interviews, as you can demonstrate your readiness to manage the donor database effectively.
✨Tip Number 2
Brush up on your financial reconciliation skills. Since the role involves managing income and expenditure, being able to discuss your experience with budgeting and donation processing confidently will show that you're well-prepared for the responsibilities.
✨Tip Number 3
Network with professionals in the charity sector, especially those who have experience with finance operations. Engaging in conversations about best practices and challenges can provide valuable insights and may even lead to referrals.
✨Tip Number 4
Prepare specific examples of how you've maintained data integrity in previous roles. Being able to share concrete instances where you've ensured accuracy and compliance will highlight your attention to detail, a key requirement for this position.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly with charity CRMs and financial processes. Use specific examples that demonstrate your attention to detail and ability to manage data effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for finance and data management. Mention how your skills align with the responsibilities of the Operations Manager role, and provide examples of how you've successfully managed similar tasks in the past.
Showcase Your IT Skills: Since the role requires excellent IT skills, particularly in Excel and Office 365, consider including a section in your CV that lists your technical proficiencies. You might also want to mention any specific projects where you utilised these skills.
Highlight Compliance Knowledge: Given the importance of GDPR and charity finance practices in this role, make sure to highlight any relevant experience or training you have in compliance. This will show that you understand the regulatory environment in which the organisation operates.
How to prepare for a job interview at Venture Recruitment Partners
✨Know Your Database
Familiarise yourself with Toucan Tech or similar charity CRMs. Be prepared to discuss how you would maintain database integrity and manage donor records effectively.
✨Showcase Financial Acumen
Highlight your experience in financial reconciliation and budgeting. Be ready to provide examples of how you've successfully managed donation processing and financial reporting in previous roles.
✨Demonstrate Attention to Detail
Prepare to discuss specific instances where your attention to detail made a significant impact on a project or task. This role requires high accuracy, so showcasing this skill is crucial.
✨Understand Compliance Regulations
Brush up on GDPR and charity finance practices. Be ready to explain how you ensure compliance in your work, especially regarding data protection and fundraising regulations.
