Key Account Manager

Key Account Manager

Southampton Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage key accounts, build relationships, and close multimillion-dollar deals.
  • Company: Join Newpage, a global leader in digital transformation for life sciences.
  • Benefits: Enjoy flexible hours, first-class coaching, and a supportive team culture.
  • Why this job: Be part of a dynamic environment that values innovation and personal growth.
  • Qualifications: 8-15 years in account management with a strong business acumen required.
  • Other info: Experience in Life Science/Healthcare is a plus.

The predicted salary is between 43200 - 72000 £ per year.

Newpage is a global digital transformation partner for life sciences companies, specializing in AI-powered solutions, digital health platforms, and tailored digital innovations. We engage across the entire lifecycle—from problem definition and strategy to user research, UX design, and agile software development—leveraging lean practices to deliver and validate breakthrough digital health solutions that drive user value and business transformation. With over 200 successful projects across 27+ countries, Newpage empowers medical affairs, digital health, and commercial teams to harness AI for greater efficiency, smarter decisions, and deeper insights. Our proprietary platforms—ACCEL and AI Agent Hub—create measurable impact across strategy, engagement, and innovation.

As a Key Accounts Manager, you will start conversations with potential buyers within Key Account, qualify them, help build a business case, and close the deals. These can be seven-figure deals. You’ll help clients buy and become an integral part of our growth and create a work environment where people feel comfortable.

What You’ll Be Doing

  • Build, manage, and grow a strategic enterprise account.
  • Own the full client account management lifecycle- from strategic planning, retention, account growth and issue resolutions.
  • Identify new business units, geographies, and stakeholders within the client ecosystem.
  • Close multimillion-dollar service deals, tailored to client needs.
  • Develop and execute account growth strategies that ensure long-term value and satisfaction.
  • Identify and build deep relationships with customer champions, senior executives, and key decision-makers.
  • Collaborate closely with delivery, technology, operations, and leadership teams to ensure high-quality execution and ongoing value delivery.
  • Conduct targeted product/service demonstrations, customized to different audience needs.

What You Need to Succeed

  • 8-15 years of experience in account management, with a proven track record as a Key Account Manager or Strategic Accounts Manager in the Large Enterprise Segment.
  • Exceptional business acumen with the ability to explain complex services in a simple, value-driven way.
  • A strong sense of curiosity, urgency, and resilience in identifying and solving client needs.
  • Empathy and clarity in communication, with a consultative sales approach.
  • Demonstrated perseverance and a results-driven mindset.
  • A passion for continuous learning and contributing beyond traditional account management functions.

What We Offer

  • First-class coaching and learning opportunities to support your growth.
  • A "think big" culture that fosters innovation and ownership.
  • Flexible working hours and locations, with the option of weekly on-site presence.
  • Employee ownership, transparent compensation, and a voice in company decisions.
  • A diverse, multidisciplinary, and supportive team environment.
  • A family-friendly, people-first culture.

Good to have Experience in Life Science/Healthcare.

Key Account Manager employer: Newpage Solutions

At Newpage, we pride ourselves on being an exceptional employer that champions innovation and personal growth. Our 'think big' culture encourages employees to take ownership of their work while benefiting from first-class coaching and flexible working arrangements. With a diverse and supportive team environment, we empower our Key Account Managers to thrive in their roles, driving meaningful impact in the life sciences sector.
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Contact Detail:

Newpage Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager

✨Tip Number 1

Network strategically within the life sciences and healthcare sectors. Attend industry conferences, webinars, and local meetups to connect with potential clients and decision-makers. Building these relationships can give you an edge when applying for the Key Account Manager position.

✨Tip Number 2

Familiarise yourself with Newpage's proprietary platforms, ACCEL and AI Agent Hub. Understanding how these tools create value for clients will allow you to speak confidently about their benefits during interviews and demonstrate your alignment with the company's goals.

✨Tip Number 3

Prepare to discuss your experience in closing multimillion-dollar deals. Be ready to share specific examples of how you've successfully managed key accounts and driven growth, as this will showcase your capability to handle the responsibilities of the role.

✨Tip Number 4

Research the latest trends in digital health and AI solutions. Being knowledgeable about current developments in these areas will not only impress interviewers but also help you articulate how you can contribute to Newpage's mission of driving innovation in the life sciences sector.

We think you need these skills to ace Key Account Manager

Account Management
Strategic Planning
Business Development
Client Relationship Management
Consultative Selling
Negotiation Skills
Communication Skills
Problem-Solving Skills
Stakeholder Engagement
Market Analysis
Sales Strategy Development
Empathy and Active Listening
Resilience and Adaptability
Collaboration and Teamwork
Understanding of Life Sciences/Healthcare

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in the life sciences or healthcare sectors. Use specific examples that demonstrate your success in managing key accounts and closing large deals.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Newpage's mission and how your skills align with their needs. Emphasise your business acumen and ability to communicate complex services simply and effectively.

Showcase Your Achievements: In your application, include quantifiable achievements from your previous roles, such as the size of deals closed or the growth percentage of accounts managed. This will help illustrate your capability to drive results.

Prepare for Interviews: Anticipate questions related to your experience in account management and your approach to building relationships with clients. Be ready to discuss specific strategies you've used to grow accounts and resolve issues.

How to prepare for a job interview at Newpage Solutions

✨Research Newpage Thoroughly

Before your interview, dive deep into understanding Newpage's mission, values, and recent projects. Familiarise yourself with their AI-powered solutions and how they impact the life sciences sector. This knowledge will help you tailor your responses and demonstrate genuine interest.

✨Showcase Your Account Management Experience

Prepare to discuss specific examples from your 8-15 years of experience in account management. Highlight your successes in closing multimillion-dollar deals and managing strategic accounts. Use metrics to quantify your achievements, as this will resonate well with the interviewers.

✨Demonstrate Your Consultative Sales Approach

Be ready to explain how you identify client needs and build relationships with key decision-makers. Share examples of how you've used empathy and clarity in communication to solve complex problems for clients. This will showcase your consultative sales skills, which are crucial for the role.

✨Prepare Questions for the Interviewers

Think of insightful questions to ask during the interview. Inquire about Newpage's future projects, team dynamics, or how they measure success in account management. This not only shows your enthusiasm but also helps you assess if the company aligns with your career goals.

Key Account Manager
Newpage Solutions
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  • Key Account Manager

    Southampton
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-06-20

  • N

    Newpage Solutions

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