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- Tasks: Join our team as a Receptionist, delivering top-notch service to patients and colleagues.
- Company: West Midlands Hospital is a leading private hospital known for advanced medical technology and patient care.
- Benefits: Enjoy 25 days leave, private medical cover, flexible shifts, and free training opportunities.
- Why this job: Be part of a supportive culture that values your skills and makes a real difference in healthcare.
- Qualifications: Experience in administration and customer service, with strong attention to detail and a positive attitude.
- Other info: Flexible shift patterns available; join a company committed to equality and employee well-being.
The predicted salary is between 24000 - 33600 £ per year.
Location: West Midlands Hospital, Halesowen
Hours: 30 hours per week, Full-time
Salary: Depending on experience + Benefits
Summary: West Midlands Hospital is one of the West Midlands' leading private hospitals set in 3.5 acres of pleasant grounds at Colman Hill, Halesowen, ten miles from Birmingham City Centre. Operating since 1988, the hospital has 34 private bedrooms, all with en-suite facilities. By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The two fully equipped theatres with ultra clean air technology are particularly suitable for orthopaedic procedures.
The role: We have an exciting opportunity for a Receptionist to join our friendly and supportive team at the West Midlands Hospital, based in Halesowen. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise. The Receptionist will be expected to deliver a first class service to patients, consultants and colleagues.
What you'll bring with you:
- Proven experience in administration and customer service
- Keyboard Skills
- Good attention to detail and accuracy
- The ability to make decisions and use your initiative
- A flexible and positive attitude
Benefits:
- 25 Days Leave + Bank Holidays (prorated)
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Free Parking on site (where possible)
- Subsidised staff restaurant (where possible)
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
About Us: Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, 'can do' attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. The Ramsay Way culture recognises that people – staff and doctors – are Ramsay Health Care's most important asset and this has been key to our ongoing success.
We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company, we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
This position is subject to background and DBS checks.
Receptionist employer: Ramsay Health UK
Contact Detail:
Ramsay Health UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the specific services and treatments offered at West Midlands Hospital. This knowledge will not only help you understand the environment better but also allow you to engage in meaningful conversations during your interview.
✨Tip Number 2
Highlight your customer service experience by preparing examples of how you've successfully handled difficult situations or provided exceptional service in previous roles. This will demonstrate your ability to thrive in a fast-paced healthcare setting.
✨Tip Number 3
Showcase your attention to detail by discussing any relevant experiences where accuracy was crucial. This could include managing schedules, handling patient information, or ensuring compliance with regulations.
✨Tip Number 4
Emphasise your positive attitude and flexibility during the interview. The hospital values a 'can do' approach, so be ready to share instances where you've adapted to changes or taken the initiative to improve processes.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Use specific examples that demonstrate your attention to detail and ability to make decisions.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role at West Midlands Hospital. Mention how your skills align with their values, particularly your positive attitude and commitment to patient care.
Highlight Relevant Skills: In your application, emphasise your keyboard skills and any experience you have with medical or administrative software. This will show that you are well-prepared for the technical aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist position.
How to prepare for a job interview at Ramsay Health UK
✨Research the Hospital
Before your interview, take some time to learn about West Midlands Hospital. Understand their values, services, and what makes them stand out in the healthcare industry. This knowledge will help you tailor your answers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for patients and visitors. Be prepared to discuss your previous customer service experience and provide examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role. During the interview, highlight instances where your accuracy and attention to detail made a difference in your previous jobs. This could include managing schedules, handling patient information, or ensuring smooth operations.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or the hospital's approach to patient care. This shows your enthusiasm and helps you assess if the workplace is the right fit for you.
