Home Guide

Home Guide

Derby Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Home Guide, helping clients find their dream properties!
  • Company: Leaders is a top-notch property group in the UK, known for exceptional service.
  • Benefits: Enjoy flexible hours, generous holidays, and access to mental health support.
  • Why this job: Kickstart your career in a supportive team with great growth opportunities!
  • Qualifications: Customer service experience and a full UK driving license are essential.
  • Other info: We value diversity and encourage applicants from all backgrounds.

The predicted salary is between 28800 - 43200 £ per year.

Hours: Monday to Friday 8:45am to 5:30pm, 1 in 3 Saturdays 9am to 1pm

About Leaders: Leaders as part of LRG, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market.

Job Summary and Key Responsibilities: Do you have a solid background in customer service? Are you looking to join a well-established Estate Agency? Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and further your Estate Agency career. The role of Lettings Consultant is exciting and rewarding!

Duties will include:

  • Identifying new business opportunities and registering new applicants
  • Booking and carrying out property viewings
  • Negotiating and agreeing tenancies
  • Delivering exceptional customer service over the phone and face to face
  • Achieving personal and branch sales targets
  • Representing the company in a professional manner
  • Building strong relationships internally and externally

Skills required:

  • Experience within sales and customer service.
  • Good telephone manner and positive attitude.
  • Tenacity and be a self-starter with the drive to succeed.
  • Ability to build and nurture trusted relationships at all levels.
  • Be responsive to change.
  • A full UK driving license.

What we can offer you:

  • Proven track record for career growth and advancement within the company
  • Market leading training and ongoing professional development
  • Supportive and collaborative team environment
  • Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders
  • Regular awards & incentives for Top achievers
  • Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays
  • Excellent parental leave & company fertility policy in place
  • Structured training & support

Leaders as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from Recruitment agencies, and any such submissions will not be considered.

Home Guide employer: LRG

Leaders, as part of LRG, is an exceptional employer that prioritises employee growth and development within the thriving property sector. With a supportive team environment, market-leading training, and generous benefits including a robust parental leave policy and mental health support, Leaders fosters a culture of excellence and inclusivity. Join us in our commitment to delivering outstanding service while advancing your career in a reputable and established estate agency.
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Contact Detail:

LRG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Home Guide

✨Tip Number 1

Familiarise yourself with the property market in your area. Understanding local trends and property values will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current employees or professionals in the estate agency sector. Engaging in conversations can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

✨Tip Number 3

Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond for a client, as this will highlight your suitability for the role and align with their commitment to exceptional service.

✨Tip Number 4

Showcase your enthusiasm for the role by researching Leaders and their values. Being able to articulate why you want to work for them specifically can set you apart from other candidates and demonstrate your commitment.

We think you need these skills to ace Home Guide

Customer Service Skills
Sales Experience
Negotiation Skills
Strong Communication Skills
Relationship Building
Positive Attitude
Tenacity
Self-Motivation
Adaptability to Change
Time Management
Full UK Driving License
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in customer service and sales, as these are key skills for the Home Guide position. Use specific examples to demonstrate how you've excelled in these areas.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Leaders and how your background aligns with their commitment to professionalism and client satisfaction.

Highlight Relevant Skills: In your application, emphasise your ability to build relationships and your positive attitude. These traits are essential for success in the role, so provide examples of how you've demonstrated them in previous positions.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the property industry.

How to prepare for a job interview at LRG

✨Showcase Your Customer Service Skills

Since the role of Home Guide involves delivering exceptional customer service, be prepared to share specific examples from your past experiences. Highlight situations where you successfully resolved issues or exceeded customer expectations.

✨Demonstrate Your Sales Acumen

The position requires a background in sales, so come ready to discuss your achievements in this area. Talk about how you've identified new business opportunities and met or exceeded sales targets in previous roles.

✨Prepare for Role-Playing Scenarios

You may be asked to participate in role-playing exercises during the interview. Practice common scenarios such as booking property viewings or negotiating tenancies to demonstrate your skills in real-time.

✨Research Leaders and the Property Market

Familiarise yourself with Leaders as a company and their position in the property market. Understanding their values and recent developments will show your genuine interest and help you align your answers with their goals.

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