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- Tasks: Lead a vibrant bar team, ensuring top-notch service and guest satisfaction.
- Company: Cameron House is a stunning 5-star resort on Loch Lomond, rich in history and adventure.
- Benefits: Enjoy free meals, discounts, pension scheme, and wellness support while working in a beautiful location.
- Why this job: Join a dynamic team in a breathtaking setting, perfect for those who love hospitality and the outdoors.
- Qualifications: Experience in F&B management, excellent communication skills, and a flair for mixology required.
- Other info: Opportunities for training and development, with easy access to Glasgow and outdoor adventures.
The predicted salary is between 28000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
ABOUT US: Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste. Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites. The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.
THE ROLE: Located aside our Leisure Club with amazing ground floor views across the front lawn to the Loch, our Tavern Bar is the perfect place to relax with friends and family for an informal drink or classic pub food at any time of the day. Guests can watch as the action of the best sporting events unfold on our big screens, whilst enjoying a range of draught and bottled beers and great coffee. You will be responsible for leading your team in the delivery of prompt, relaxed, and professional 5* service within the resorts largest bar which can accommodate 155 guests inside and 60 on the outside terrace.
- Hosting your day-to-day operation, being present and accessible to guests and your team
- Maintaining the presentation and cleanliness of your bar
- Managing consistent delivery of exceptional guest service standards
- Driving first class knowledge of all products and resort facilities through your team
- Overseeing requisitions, safe secure storage of stock and mise en place
- Kitchen liaison and overseeing table service of food and beverage
- Overseeing payments, end of day reports and banking, and service debriefs
- Effective communication through daily shift briefings, handovers, monthly meetings and the use of all our systems
- Effective handling, resolve and operational follow up of guest feedback
- Attendance at Weekly operational/business sheet meetings and pre event meetings
- Arranging resources in line with operational demand and budgets
- Organising rotas and work plans, holiday entitlements and requests
- Recruitment, induction, and ongoing training and progression of your team
- Providing feedback and managing performance through probationary reviews, 1:1s and appraisals.
- Meeting all legal requirements to keep guests and employees safe, and the business compliant with statutory obligations
WHO WE ARE LOOKING FOR: We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for. People who want to achieve great things - your interest in us suggests you have the ambition, drive, and determination to meet challenges head on. People who are naturally friendly - who genuinely care about our guests and the service they receive. People who will always go beyond what our guests expect from us to make their stay a special and memorable one. People who show the same level of care for their team, as our guests - It's about supporting our colleagues to be the best they can be and to do the best job they can. People who will respect and protect the magical place we work in - it's up to all of us to look after our environment and never take it for granted.
TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:
- Current or recent experience of working within F&B management in a quality environment, ideally a 5* hotel
- Creative mixologist with confidence and flair
- Ability to quickly build excellent working relationships
- Excellent interpersonal and communication skills
- Personal Licence
- Competence in IT, with knowledge of Office software and ability to use technology
WHAT'S IN IT FOR YOU? Here's what to expect when you work as part of our team:
- Free meals when on duty, in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
- Lifeworks App - lots of discounts on everyday purchases, with brands that you love
- Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
- Free parking
At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level. We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.
Tavern Bar Manager employer: Cameron House
Contact Detail:
Cameron House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tavern Bar Manager
✨Tip Number 1
Familiarise yourself with the unique offerings of Cameron House, especially its 5-star service and diverse activities. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Cameron House to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to maintain exceptional service standards will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your creativity and flair for mixology by researching current trends in beverages and food pairings. Being able to discuss innovative ideas for the Tavern Bar will show your passion and readiness to contribute to the team.
We think you need these skills to ace Tavern Bar Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in a 5-star environment. Emphasise your leadership skills and any creative mixology experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to deliver exceptional guest service. Mention specific examples of how you've gone above and beyond for guests in previous roles.
Highlight Interpersonal Skills: In your application, stress your excellent communication and interpersonal skills. Provide examples of how you've built strong relationships with both guests and team members in past positions.
Showcase Your Knowledge: Demonstrate your understanding of the role by mentioning your familiarity with bar operations, stock management, and compliance with legal requirements. This shows you are well-prepared for the responsibilities outlined in the job description.
How to prepare for a job interview at Cameron House
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Talk about your previous experiences and how they have shaped your desire to provide exceptional service, especially in a vibrant setting like Cameron House.
✨Demonstrate Leadership Skills
As a Tavern Bar Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, focusing on training, motivation, and performance management.
✨Know the Venue and Its Offerings
Familiarise yourself with Cameron House and its unique offerings. Mention specific features of the resort, such as the spa or activities available, and how you would promote these to enhance guest experiences at the Tavern Bar.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've had to handle difficult guests or resolve conflicts, and be ready to explain your approach and the outcomes.
