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- Tasks: Support claims operations by managing data, processing claims, and handling administrative tasks.
- Company: Join Travelers Europe, a leader in the insurance industry with over 160 years of experience.
- Benefits: Enjoy flexible hybrid working, private medical insurance, and 25 days holiday to start.
- Why this job: Kickstart your career in insurance with a collaborative team and valuable industry exposure.
- Qualifications: GCSE or equivalent required; proficiency in Excel and communication skills are essential.
- Other info: Embrace our values: Be Committed, Be Connected, Be Creative, and Be Energized.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Associate Claims Operations Professional role at Travelers Europe.
About Us: Taking care of our customers, communities, and each other. That’s the Travelers Promise. With over 160 years of industry leadership, we foster a culture rooted in innovation and collaboration. Discover a place where you can love what you do and where you do it.
What Is the Opportunity? We are hiring an Associate Claims Operations Professional in Redhill, London, Manchester, or Dublin. This role is ideal for someone eager to start a career in insurance, with strong communication, organizational skills, and proficiency in Excel. You will support our claims function by harvesting data, streamlining processes, and handling administrative tasks like setting up new claims. Join a collaborative team and gain exposure to the claims process and broader insurance industry. Travelers Europe offers flexible hybrid working arrangements, typically three days in the office and two days remote, subject to change at company discretion.
Key Responsibilities:
- Perform administrative tasks, handle partial claims, approve invoices, resolve minor disputes, and coordinate vendor activities.
- Assist with management information and analytics, financial control, assessment, and validation.
- Support Claims teams across multiple locations to ensure operational resilience.
- Meet or exceed service expectations for internal and external customers.
- Develop effective relationships with colleagues, partners, and clients to achieve organizational goals.
- Communicate actions clearly with managers and colleagues, considering impacts across disciplines.
- Perform other duties as assigned.
- Act ethically, complete necessary compliance training, and adhere to regulatory requirements, maintaining proper records of all transactions.
Our Values: Be Committed, Be Connected, Be Creative, and Be Energized. Embracing these values will contribute to your success and a positive work environment.
Ideal Candidate Profile:
- Experience in a general insurance claims or support role is preferred.
- Knowledge of I90, Openbox, and Lloyds claims systems is advantageous.
- Experience with data entry processes is a plus.
- Basic customer relationship skills.
- Intermediate communication skills in writing and speaking.
- Willingness to meet regional minimum competency requirements (Ireland: Insurance Institute of Ireland; UK: CII studies).
Minimum Requirements:
- GCSE or equivalent educational standard or relevant experience.
- Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.
Benefits:
- Private Medical Insurance, with options for dependents.
- Retirement contributions and optional additional contributions.
- Starting holiday entitlement of 25 days, with options to purchase more.
- Wellness programs including mental health support and resources.
- Volunteer and community engagement programs with matching gifts and rewards.
Travelers is an equal opportunity employer committed to diversity and inclusion.
Associate Claims Operations Professional employer: Travelers Insurance Co. Ltd.
Contact Detail:
Travelers Insurance Co. Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Claims Operations Professional
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly claims operations. Understanding key terms and processes will help you engage in meaningful conversations during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your Excel skills, as proficiency in this software is crucial for the role. Consider taking an online course or using tutorials to enhance your data management abilities, which will be beneficial when discussing your capabilities with potential employers.
✨Tip Number 3
Network with professionals in the insurance sector, especially those working in claims operations. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and potential referrals for the position.
✨Tip Number 4
Prepare to discuss your organisational and communication skills in detail. Think of specific examples from your past experiences where you've successfully managed tasks or resolved issues, as these will showcase your suitability for the role during interviews.
We think you need these skills to ace Associate Claims Operations Professional
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Associate Claims Operations Professional position. Understand the key responsibilities and required skills, such as proficiency in Excel and strong communication abilities.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous roles in insurance or administrative tasks, and showcase your proficiency in Microsoft Office applications.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your values align with those of Travelers Europe, and provide specific examples of how you can contribute to their claims operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for the role.
How to prepare for a job interview at Travelers Insurance Co. Ltd.
✨Research the Company
Before your interview, take some time to learn about Travelers Europe. Understand their values, mission, and recent developments in the insurance industry. This will help you tailor your answers and show genuine interest in the role.
✨Highlight Relevant Skills
Make sure to emphasise your communication and organisational skills during the interview. Since the role involves handling administrative tasks and supporting claims teams, provide examples of how you've successfully managed similar responsibilities in the past.
✨Prepare for Technical Questions
Given the importance of Excel proficiency in this role, be ready to discuss your experience with data entry and analytics. You might even want to brush up on basic Excel functions to demonstrate your capability if asked.
✨Showcase Your Team Spirit
Travelers values collaboration, so be prepared to discuss how you've worked effectively in teams before. Share specific examples of how you developed relationships with colleagues or clients to achieve common goals.
