Customer Experience Host

Customer Experience Host Location : Wadebridge, St Ives, Padstow, Cornwall. Position : Temporary until 31st August 2025 . Zero contract hours. We have a new opportunity for a confident, friendly, and engaging Customer Experience Host to take on responsibility for delivering a range of experiences to Tarquin’s Gin fans at our Distillery and two Gin Schools, Padstow and St Ives. This is an opportunity to join our team and take responsibility for a key part of our fast-growing, award-winning, family-run distillery. You will work alongside our Customer Experience team and be an integral part of building a strong presence in this iconic Cornish location. We are looking for a reliable, enthusiastic, and organised person who has a passion for customer service, craft spirits and Cornwall. What you’ll be doing This will be a varied role that comes with a great deal of responsibility. Duties will include but are not limited to: Hosting ‘Tours’ & ‘ Gin Schools ’ as well as tasting events for consumers and trade Supporting events with retail of spirits and merchandise through our retail team on site Reporting to, and working alongside the Customer Experiences team to hit key targets Regular maintenance of equipment, daily cleaning, and stock management of consumables e.g. botanicals Providing an enjoyable and safe environment for employees and customer What you’ll need to have Confident presentation and public speaking skills Driving licence and access to a car Availability to regularly work weekends and potentially evenings What you might have Retail experience Bar/Hospitality experience Personal Licence Holder What you’ll get 25 holidays + 8 Bank Holiday’s (pro-rata for part time) Employee Assistance Program: Free 24-hour Confidential helpline to support you though any of life’s issues or problems. Ongoing training and development Staff socials Flexible working Pension Scheme The Staff Discount code for online & on-site purchases Company partners’ discounts Free Distillery Tours for employee +1 during weekday Discounted Gin Schools for staff + 1 How to apply Please send a CV to with the subject ‘ Customer experience host’ introducing yourself and describing your favourite way to drink Tarquin’s Gin. #J-18808-Ljbffr