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- Tasks: Support payroll processing and handle client queries in a dynamic team environment.
- Company: Join Dextrapay, a leading payroll provider with a focus on exceptional customer service.
- Benefits: Enjoy training opportunities, parking provided, and gain a BTEC Level 3 Diploma.
- Why this job: Be part of a growing team, learn valuable skills, and make a real impact.
- Qualifications: No prior experience needed; enthusiasm and willingness to learn are key!
- Other info: Functional Skills Level 2 in maths and English can be obtained during the course.
This vacancy is for a Payroll and Administration Apprentice based in Salford. The successful applicant will have the opportunity to support the business with general administrative duties as well as other ad–hoc duties defined by management. We are looking for candidates to join a growing and exciting Payroll Team.
The general duties within this role may include:
- Processing of weekly and monthly payrolls and monitoring a central inbox
- Dealing with client queries
- Liaising with clients to accurately process their payrolls
- Ideally good with Sage Payroll and Moneysoft would be preferable
- Managed service payroll experience preferable
- Calculating, uploading pensions using predominately NEST pensions
- Responsible for full Gross to net calculations and other complex reports
- Processing new starters, leavers and changes to personal details
- Preparing BACS files and request forms and uploading them for authorisation
- Maintaining client files and responding to client queries within pre–agreed deadlines
- Monitoring a central inbox and handling queries
- Processing all paperwork, including printing and posting payslips and P45s in line with client requirements
- RTI reporting, including data validation, submitting FPS/EPS, obtaining any client authorisation and posting out P60s
- P11D/P9D completion if required
- Processing corrections to previous years by processing EYUs
- Setting up payrolls for new clients, including data validation, implementing system parameters, loading YTD data and checking PAYE/NI/Pension calculations prior to initial runs
- Setting up and administering Auto–Enrolment pension schemes (as required by the client)
- Dealing with client queries, including technical queries, with minimal input from other team members
- Other ad hoc duties as required
Parking provided. Training to be provided BTEC Level 3 Diploma in Business Administration, QCF. Functional Skills Level 2 maths and English can be obtained on the course if you do not already hold these qualifications.
About Dextrapay: Dextrapay is a payroll provider that offers a secure cloud-based portal for managing payroll and benefits. With Dextrapay, clients can easily manage their payroll and employee benefits in one user-friendly platform. This payroll provider also offers exceptional customer service, with a team of experts available to assist clients with any questions or concerns they may have.
Payroll and Administration Apprentice employer: Training 2000
Contact Detail:
Training 2000 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll and Administration Apprentice
✨Tip Number 1
Familiarise yourself with payroll software like Sage Payroll and Moneysoft. If you can demonstrate your knowledge or experience with these tools during the interview, it will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your understanding of payroll processes, especially Gross to Net calculations and Auto-Enrolment pension schemes. Being able to discuss these topics confidently will impress the hiring team.
✨Tip Number 3
Prepare to showcase your communication skills, as dealing with client queries is a key part of the role. Think of examples where you've successfully resolved issues or provided excellent customer service.
✨Tip Number 4
Research Dextrapay and understand their services and values. Showing that you align with their mission and are genuinely interested in their work will make you a more appealing candidate.
We think you need these skills to ace Payroll and Administration Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Payroll and Administration Apprentice position. Tailor your application to highlight relevant experiences and skills that match these requirements.
Highlight Relevant Experience: If you have any experience with payroll processing, administration, or customer service, make sure to include it in your CV and cover letter. Mention specific tools like Sage Payroll or Moneysoft if you have used them.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your skills align with the company's needs. Use examples from your past experiences to demonstrate your capabilities.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in payroll administration.
How to prepare for a job interview at Training 2000
✨Know Your Payroll Basics
Make sure you brush up on your payroll knowledge, especially Gross to Net calculations and pension schemes like NEST. Being able to discuss these topics confidently will show that you're serious about the role.
✨Familiarise Yourself with Sage Payroll
If you have experience with Sage Payroll or Moneysoft, be ready to talk about it. If not, do some research or even a quick tutorial online to understand how these systems work, as they might come up during the interview.
✨Prepare for Client Queries
Since dealing with client queries is a big part of the job, think of examples from your past experiences where you've successfully handled customer service situations. This will demonstrate your problem-solving skills and ability to communicate effectively.
✨Show Enthusiasm for Learning
As an apprentice, your willingness to learn is crucial. Be prepared to discuss how you plan to take advantage of the training provided and how you can apply that knowledge to benefit the team at Dextrapay.
