Makeup Artist

Are you ready to rethink your routine? We’re looking for Makeup Artists to join our sparkling Milton Keynes team. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award‑winning skincare. You’ll do this by combining your next‑level artistry skills with impressive product knowledge and a passion for people. You believe the product is accessible to everyone, and you can adapt your style to suit the needs of each customer.

The Role

Your daily to‑dos might look like this:

• Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and providing appropriate support and guidance from introduction through to sale.
• Providing a personalised consultative approach to all customers, ensuring that you’re offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible.
• Demonstrating and recommending products to achieve desired looks and address individual concerns.
• Conducting pre‑booked customer make‑up appointments.
• Meeting and exceeding sales targets by actively promoting and selling makeup and skincare products.
• Upselling and cross‑selling related beauty and skincare items to maximise sales opportunities.
• Collaborating with the team to achieve overall sales goals.
• Ensuring the makeup section is well‑organised, clean, and visually appealing.
• Implementing and maintaining attractive displays to highlight featured products and promotions.
• Keeping makeup tools and workstations clean and sanitised to meet health and safety standards.

Requirements

• Experience in a retail position, ideally within beauty or cosmetics.
• Passionate for makeup and skincare.
• Experience with customer relationship management and data capture targets.
• Adaptable and confident with an ever‑changing, fast‑paced and high‑pressured environment.
• Positive and can‑do attitude.
• Comfortable and motivated by working towards and exceeding targets and KPIs.
• Punctual and flexible to work retail hours, including bank holidays and weekends.
• Personable with a customer‑centric mindset.

Benefits

• Welcome Trinny London Starter Stack.
• Company discount for yourself (50%) and your friends and family (40%) after 3 month probation.
• Competitive commission structure.
• Bookado activity membership service.
• T‑Parties = summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave).

Equal Opportunities

We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and give everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.