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- Tasks: Lead a dynamic team in delivering exceptional guest experiences across various food and beverage venues.
- Company: Join Flamingo Land Resort, a stunning 375-acre destination in North Yorkshire, perfect for all ages.
- Benefits: Enjoy competitive pay, free entry to the park, discounts, and access to leisure facilities.
- Why this job: Be part of a fun, fast-paced environment where your passion for service makes a real impact.
- Qualifications: Previous experience in fast-paced food or hospitality settings is essential; strong guest service skills required.
- Other info: Flexible hours available; full-time and part-time roles with opportunities for growth and recognition.
The predicted salary is between 24000 - 36000 £ per year.
Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for Guests of all ages. We are recruiting Food & Beverage Supervisors to join our existing workforce in our Food, Beverage and Hospitality Teams.
We need people who are:
- Have previous experience in fast-paced fast food, restaurant or family pub environments
- Outgoing, friendly, approachable and confident, with a passion for Guest engagement and service
- Motivated and passionate about their role
- Demonstrate hard work, commitment, punctuality and reliability
- Take pride in their appearance and wear correct and clean uniform
- Thrive in a fast-paced environment and demonstrate initiative during quieter periods
- Willing to help and always go the extra mile for Guests and colleagues
Essential Skills/Knowledge:
- Strong Guest service skills
- Excellent organisational skills
- Ability to work in a front-line Guest facing environment
- Stock Ordering
- Kitchen Management
Day to day duties typically involve:
- Customer Service: making every Guest experience memorable
- Showing effective team leader skills in restaurant operations
- Reporting relevant information to your line manager
- Managing your team
- Dealing with difficult circumstances or problems and escalating as necessary
- Ensuring adherence to policies, guidelines and laws
- Completing and filing relevant paperwork with your line manager
- Cashing up and end of day duties
- Keeping your work area clean and tidy in line with company standards
- Passing on and reporting relevant information to supervisors or managers
You will be working in a multi-disciplined environment covering venues such as:
- Metropolis Bar and Grill (Bar & Restaurant)
- Zanzibar Food Market - Burger Shack, Dino Stone Pizzas, Ice Creams and Coffee stalls
- The American Diner - Fun family dining
- Fuel Stop Cafe
- Coach House Country Pub
- Jolly Sailor
- 2 Go Fish & Chips
- Gourmet Grill
- Fabrizio's Pizzeria
- Pizza & Kebab Outlet
Hours: Most seasonal roles are available on a full-time and part-time basis. Full-time roles are up to 40 hours/week; part-time roles often 16-24 hours/week during term times, increasing during school holidays. Our busiest days are weekends, holidays, and bank holidays, so availability during these times is expected.
Transport: We provide free on-site parking. Good local bus links to Malton, York, Pickering & Thornton Dale are available via Coastliner.
Accommodation: Various local accommodation providers are available. Flamingo Land does not provide onsite staff accommodation.
Benefits:
- Competitive weekly pay
- Free entry to Flamingo Land on your days off
- Discounted Friends & Family tickets
- Discounts at many food outlets
- Free access to our Leisure Complex (Pools, Gym, Sauna, Jacuzzi)
- Free entry to shows & live music events
- Free uniform
- Free car parking
- Ongoing training
- Team Member recognition rewards
Food & Beverage Supervisors employer: Flamingo Land
Contact Detail:
Flamingo Land Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisors
✨Tip Number 1
Familiarise yourself with the various venues at Flamingo Land Resort. Knowing the specific offerings and atmosphere of places like the Metropolis Bar and Grill or the American Diner can help you stand out during interviews, as it shows your genuine interest in the role.
✨Tip Number 2
Highlight your experience in fast-paced environments when networking. Engage with current employees on platforms like LinkedIn to learn more about their experiences and share your own relevant stories that demonstrate your ability to thrive under pressure.
✨Tip Number 3
Prepare to discuss how you handle difficult situations with guests. Think of specific examples from your past roles where you successfully resolved issues, as this will showcase your problem-solving skills and commitment to guest satisfaction.
✨Tip Number 4
Showcase your passion for guest engagement by participating in local community events or volunteering in hospitality settings. This not only builds your experience but also demonstrates your dedication to providing excellent service, which is key for a role at Flamingo Land.
We think you need these skills to ace Food & Beverage Supervisors
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced food and beverage environments. Emphasise your customer service skills and any leadership roles you've held.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for guest engagement and service. Mention specific examples of how you've gone the extra mile for customers in previous roles.
Highlight Essential Skills: In your application, clearly outline your organisational skills and ability to work in a front-line guest-facing environment. Mention any experience with stock ordering or kitchen management.
Show Your Availability: Since the role requires flexibility, especially during weekends and holidays, make sure to indicate your availability in your application. This shows your commitment to the role.
How to prepare for a job interview at Flamingo Land
✨Show Your Passion for Guest Engagement
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your previous roles where you went the extra mile to ensure a memorable experience for guests.
✨Demonstrate Your Team Leadership Skills
Be prepared to discuss your experience in leading teams, especially in fast-paced environments. Highlight situations where you effectively managed a team or resolved conflicts, showcasing your ability to maintain a positive atmosphere.
✨Emphasise Your Organisational Skills
Talk about how you keep things organised in a busy setting. Mention any systems or methods you use to manage stock ordering and daily duties, as this will show your potential employer that you can handle the responsibilities of the role.
✨Dress to Impress
Since appearance is important in the hospitality industry, make sure to dress smartly for your interview. Wearing clean, professional attire will demonstrate your commitment to maintaining high standards, which is crucial for a Food & Beverage Supervisor.
