Food & Beverage Supervisors

Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for Guests of all ages.

We are recruiting Food & Beverage Supervisors to join our existing workforce in our Food, Beverage and Hospitality Teams.

We need people who (are):

• Have previous experience in fast-paced fast food, restaurant or family pub environments
• Outgoing, friendly, approachable and confident, with a passion for Guest engagement and service
• Motivated and passionate about their role
• Demonstrate hard work, commitment, punctuality and reliability
• Take pride in their appearance and wear correct and clean uniform
• Thrive in a fast-paced environment and demonstrate initiative during quieter periods
• Willing to help and always go the extra mile for Guests and colleagues

Essential Skills/Knowledge:

• Strong Guest service skills
• Excellent organisational skills
• Ability to work in a front-line Guest facing environment
• Stock Ordering
• Kitchen Management

Day to day duties typically involve:

• Customer Service: making every Guest experience memorable
• Showing effective team leader skills in restaurant operations
• Reporting relevant information to your line manager
• Managing your team
• Dealing with difficult circumstances or problems and escalating as necessary
• Ensuring adherence to policies, guidelines and laws
• Completing and filing relevant paperwork with your line manager
• Cashing up and end of day duties
• Keeping your work area clean and tidy in line with company standards
• Passing on and reporting relevant information to supervisors or managers

You will be working in a multi-disciplined environment covering venues such as:

• Metropolis Bar and Grill (Bar & Restaurant)
• Zanzibar Food Market – Burger Shack, Dino Stone Pizzas, Ice Creams and Coffee stalls
• The American Diner – Fun family dining
• Fuel Stop Cafe
• Coach House Country Pub
• Jolly Sailor 2 Go Fish & Chips
• Gourmet Grill
• Fabrizio\’s Pizzeria
• Pizza & Kebab Outlet

Hours: Most seasonal roles are available on a full-time and part-time basis. Full-time roles are up to 40 hours/week; part-time roles often 16-24 hours/week during term times, increasing during school holidays. Our busiest days are weekends, holidays, and bank holidays, so availability during these times is expected.

Transport: We provide free on-site parking. Good local bus links to Malton, York, Pickering & Thornton Dale are available via Coastliner.

Accommodation: Various local accommodation providers are available. Flamingo Land does not provide onsite staff accommodation.

Benefits:

• Competitive weekly pay
• Free entry to Flamingo Land on your days off
• Discounted Friends & Family tickets
• Discounts at many food outlets
• Free access to our Leisure Complex (Pools, Gym, Sauna, Jacuzzi)
• Free entry to shows & live music events
• Free uniform
• Free car parking
• Ongoing training
• Team Member recognition rewards

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