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For Companies At a Glance
- Tasks: Engage customers, provide styling advice, and enhance their shopping experience.
- Company: Hobbs London is a luxury women's fashion brand known for timeless British style.
- Benefits: Receive full training, ongoing support, and enjoy a dynamic retail environment.
- Why this job: Join a brand that values customer service and celebrates diversity in the workplace.
- Qualifications: Excellent communication skills and a passion for fashion are essential.
- Other info: Flexible working hours and opportunities for growth within a global brand.
The predicted salary is between 24000 - 36000 £ per year.
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.
As a Style Advisor, you will connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective.
Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer.
Key accountabilities and KPIs include:
- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities.
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles.
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged.
- Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.
About You
As a Style Advisor, we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
About Us
Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing.
Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Style Advisor - Hobbs Covent Garden employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Hobbs Covent Garden
✨Tip Number 1
Familiarise yourself with Hobbs' latest collections and styles. Being knowledgeable about their products will not only help you connect with customers but also demonstrate your genuine interest in the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. This will help you refine your ability to listen actively and provide tailored styling advice, which is crucial for a Style Advisor role.
✨Tip Number 3
Showcase your passion for fashion by creating a personal style portfolio. Include outfits you've styled or trends you've followed, as this can serve as a great conversation starter and highlight your expertise when you meet the team.
✨Tip Number 4
Network with current or former employees of Hobbs to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach and stand out during the interview process.
We think you need these skills to ace Style Advisor - Hobbs Covent Garden
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Hobbs is looking for in a Style Advisor. Highlight key responsibilities and required skills, such as customer service excellence and product knowledge.
Tailor Your CV: Customise your CV to reflect your experience in customer service and retail. Emphasise any previous roles where you demonstrated strong communication skills and a passion for fashion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the Hobbs brand.
Showcase Your Style Knowledge: In your application, demonstrate your understanding of current fashion trends and how you would apply this knowledge to assist customers in outfit building. This will show your potential as a brand ambassador for Hobbs.
How to prepare for a job interview at The Foschini Group / TFG London
✨Show Your Passion for Fashion
As a Style Advisor, it's crucial to demonstrate your enthusiasm for fashion and styling. Be prepared to discuss your favourite trends and how you would incorporate them into customer interactions. This will show that you are not just knowledgeable but also genuinely excited about the role.
✨Emphasise Customer-Centricity
Highlight your ability to connect with customers and understand their needs. Share examples from past experiences where you provided exceptional service or went above and beyond to ensure customer satisfaction. This aligns perfectly with the brand's focus on delivering an outstanding shopping experience.
✨Familiarise Yourself with the Brand
Research Hobbs London and its product offerings thoroughly before the interview. Understanding the brand's history, values, and current collections will allow you to speak confidently about how you can contribute to their vision and enhance the customer experience.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions. Practice how you would greet customers, offer styling advice, and handle transactions. This will help you showcase your communication skills and ability to create a welcoming atmosphere in-store.
