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For Companies At a Glance
- Tasks: Service, repair, and maintain Vokèra boilers and associated equipment.
- Company: Join Carrier, a leading heating manufacturer with innovative products.
- Benefits: Enjoy competitive salary, bonuses, 27 days holiday, and a company van.
- Why this job: Be part of a diverse team that values creativity and innovation.
- Qualifications: Must have ACS qualifications and previous domestic heating service experience.
- Other info: Remote work in North West England with a focus on teamwork and employee engagement.
The predicted salary is between 30000 - 42000 £ per year.
Country: United Kingdom
Location: Remote Location Merseyside
Role: Boiler Service Technician
Location: North West England
Contract: Full, permanent
About the role
The role is part of Riello & Vokèra (Carrier's company), which is a leading heating manufacturer with a product portfolio that includes domestic gas boilers & light commercial gas boilers. The main aim of this role is to service, repair, and maintain all Vokèra Limited boilers and associated equipment installed in customers' premises.
As a Boiler Service Technician, you’ll be responsible for:
- Servicing, general repair/maintenance and attending breakdowns of Vokèra boilers/water heaters and associated equipment.
- Carrying out all general gas works in customers’ premises - fault diagnosing and repairing of modern and traditional boilers, being able to carry out repairs to central heating control systems.
- Communicating with customers to explain the correct operation of gas boilers and associated controls and the importance of regularly servicing and a full explanation of fault diagnosis.
Requirements
As a minimum you must have:
- Full ACS Qualification: CCN1, CEN1, WAT1 & LPG, (Permanent dwellings) G3 Unvented Hot Water Qualification
- Previous working domestic heating service experience.
- Excellent customer handling and communication skills.
- Well organised and methodical, with ability to show attention to detail in all matters.
- Ability to work well in a team; positive attitude with a proactive approach to teamwork and motivation.
- Valid UK driving licence.
- Basic admin skills.
Benefits
- Competitive salary
- Sales bonus
- Attendance bonus
- Stable working hours
- 27 days of holiday
- Company van (also for private use)
- Pension scheme
- Life insurance
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference.
Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Boiler Service Technician employer: Carrier Global Corporation
Contact Detail:
Carrier Global Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boiler Service Technician
✨Tip Number 1
Familiarise yourself with Vokèra's product range and services. Understanding their specific boilers and associated equipment will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer communication skills. Since you'll be explaining technical details to customers, practice how to convey complex information in a simple and friendly manner.
✨Tip Number 3
Network with other professionals in the heating industry. Attend local trade events or join online forums to connect with others who may have insights or tips about working with Vokèra or similar companies.
✨Tip Number 4
Prepare for potential technical questions during the interview. Review common issues faced with domestic gas boilers and think about how you would approach diagnosing and resolving these problems.
We think you need these skills to ace Boiler Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Boiler Service Technician. Include specific details about your ACS qualifications, previous domestic heating service experience, and any customer handling skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of Vokèra boilers and your commitment to excellent customer service. Use this opportunity to explain why you are a great fit for the team.
Highlight Relevant Qualifications: Clearly list your full ACS qualifications (CCN1, CEN1, WAT1 & LPG) and G3 Unvented Hot Water Qualification in your application. This will demonstrate that you meet the essential requirements for the position.
Showcase Soft Skills: In your application, emphasise your organisational skills, attention to detail, and ability to work well in a team. Provide examples of how you've successfully communicated with customers in the past, as this is crucial for the role.
How to prepare for a job interview at Carrier Global Corporation
✨Showcase Your Technical Skills
Make sure to highlight your ACS qualifications and any relevant experience with servicing and repairing boilers. Be prepared to discuss specific examples of how you've diagnosed and resolved issues in the past.
✨Demonstrate Customer Communication
Since this role involves explaining technical details to customers, practice articulating complex information in a simple way. Share examples of how you've effectively communicated with clients in previous roles.
✨Emphasise Teamwork and Organisation
Discuss your ability to work well within a team and how you stay organised in your tasks. Provide examples of how you've collaborated with colleagues to achieve common goals or improve service delivery.
✨Prepare for Scenario Questions
Anticipate questions that may involve real-life scenarios, such as handling a customer complaint or troubleshooting a boiler issue. Think through your responses to demonstrate your problem-solving skills and customer service approach.
