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- Tasks: Join our Engineering Team to install and maintain Cloud Based IP/VOIP solutions.
- Company: We are a dynamic telecoms company focused on delivering top-notch communication solutions.
- Benefits: Enjoy 25 days holiday, a company pension, and a fun, supportive work environment.
- Why this job: Be part of a team that values getting it Right First Time and offers hands-on training.
- Qualifications: Experience in IP/VOIP and PBX systems is preferred; tech-savvy individuals are encouraged to apply.
- Other info: This is a field-based role, requiring a full UK driving license.
The predicted salary is between 36000 - 60000 £ per year.
You will work within our Engineering Team to install and maintain Cloud Based IP/VOIP solutions and PBX telephone systems. Your role will require you to install, configure and train the customer on the installed solution onto existing or new network infrastructure. The engineers play a significant role in getting it Right First Time to meet the expectations of our clients, while providing a full end to end service experience when on-site face to face.
You will be supported in your role by our Installations team who organise your weekly diary and arrange for any relevant equipment and or hardware to be provided to complete the job. Training will be provided, but experience in IP/VOIP (Gamma Horizon, EVE, 8x8, Wildix, LG IPECS, 3CX) and PBX (NEC, Mitel, Samsung) systems is preferred.
The candidate will be:
- Technology minded with a keen interest in IT and Networking.
- Have a basic understanding of Networking.
- Proficient in using technology – i.e. tablets/mobile phones/Microsoft packages.
- Confident in using hand tools.
- Methodical in your approach to work.
- Hard working and flexible to take on our planned and unplanned workload.
- Have excellent time management and organisational skills.
You must live in the UK and have a full UK driving license.
As a business, we offer 25 days holiday per annum plus bank holidays, company pension and a fun, supportive environment.
Application question(s): Do you hold a UK Driving License?
Work authorisation: United Kingdom (preferred)
Work Location: Field Based
Job Types: Permanent, Full-time
Benefits: Company pension, Simply Health Life Insurance after 12 months of service
Schedule: Monday to Friday, Overtime, Weekend availability
Work Location: On the road
Telecoms Engineer employer: Firstcom Europe Ltd
Contact Detail:
Firstcom Europe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecoms Engineer
✨Tip Number 1
Familiarise yourself with the specific IP/VOIP and PBX systems mentioned in the job description. Having hands-on experience or even just a solid understanding of systems like Gamma Horizon, NEC, or 3CX can set you apart from other candidates.
✨Tip Number 2
Showcase your technical skills by discussing any relevant projects or experiences during your interview. Be prepared to explain how you've successfully installed or maintained similar systems in the past, as this will demonstrate your capability to get it 'Right First Time'.
✨Tip Number 3
Highlight your organisational and time management skills. Since the role involves managing a diary and working on-site, providing examples of how you've effectively managed your time and workload in previous roles will be beneficial.
✨Tip Number 4
Prepare to discuss your approach to customer service. As you'll be training customers on the installed solutions, demonstrating your ability to communicate clearly and provide excellent service will be crucial in making a positive impression.
We think you need these skills to ace Telecoms Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IP/VOIP and PBX systems. Include specific technologies you've worked with, such as Gamma Horizon or NEC, to demonstrate your expertise.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your technology mindset and how your skills align with the job requirements, particularly your ability to install and configure systems.
Showcase Your Soft Skills: Emphasise your time management and organisational skills in your application. Provide examples of how you've successfully managed workloads or trained customers in previous roles.
Answer Application Questions Thoughtfully: When responding to application questions, such as whether you hold a UK Driving License, be clear and concise. If applicable, mention your flexibility and willingness to travel for the role.
How to prepare for a job interview at Firstcom Europe Ltd
✨Show Your Technical Knowledge
Make sure to brush up on your knowledge of IP/VOIP and PBX systems before the interview. Be prepared to discuss your experience with specific systems like Gamma Horizon or NEC, as this will demonstrate your suitability for the role.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled technical challenges in the past. Employers appreciate candidates who can think critically and find solutions, especially in a field that requires getting it right the first time.
✨Highlight Your Customer Service Experience
Since the role involves training customers on new systems, it's important to showcase any previous experience you have in customer service. Talk about how you've effectively communicated technical information to non-technical users.
✨Prepare Questions About the Role
Having thoughtful questions prepared shows your interest in the position and the company. Ask about the team dynamics, the types of projects you'll be working on, or how success is measured in the role.
