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- Tasks: Repair and maintain guitars while providing excellent customer service.
- Company: Guitar Center is a creative hub for musicians, dedicated to nurturing talent and joy in music.
- Benefits: Enjoy gig leave, medical benefits, 401K matching, mental health support, and employee discounts.
- Why this job: Join a passionate team that values creativity and offers a chance to make a musical impact.
- Qualifications: Skilled in guitar repair with a basic understanding of Guitar Center products preferred.
- Other info: Equal opportunity employer committed to inclusivity and diversity.
The predicted salary is between 24000 - 36000 £ per year.
Why Guitar Center? Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As our Repair Tech (Guitar), you will perform maintenance and repair services on customer-owned instruments and assist in the maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.
Characteristics of Successful Repair Technicians:
- Customer Focus: Understands customer service principles and is able to provide an excellent customer experience. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
- Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so.
- Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
- Training: Able to effectively train learners and communicate info and techniques so that they are retained.
As our Repair Technician, you will:
- Interact with customers, ensuring a positive customer experience.
- Service customer-owned instruments with a high level of craftsmanship.
- Maintain store owned gear, as requested.
- Complete warranty repair work.
- Additional duties as assigned.
Requirements:
- Skilled understanding of repairing Guitars.
Preferences:
- Foundational product knowledge on Guitar Center products.
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐ext. 2862 or by sending an email to.
Luthier - Base Pay + Commissions employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luthier - Base Pay + Commissions
✨Tip Number 1
Make sure to showcase your passion for music and instruments during any interactions. Whether it's in an interview or a casual conversation, let your enthusiasm shine through, as Guitar Center values individuals who are genuinely passionate about music.
✨Tip Number 2
Familiarise yourself with Guitar Center's products and services. Having a solid understanding of their inventory will not only help you in conversations but also demonstrate your initiative and commitment to the role.
✨Tip Number 3
Prepare to discuss your previous experience with guitar repairs and maintenance. Be ready to share specific examples of your craftsmanship and how you've provided excellent customer service in the past.
✨Tip Number 4
Network with current employees or other musicians who have worked at Guitar Center. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can give you an edge during the hiring process.
We think you need these skills to ace Luthier - Base Pay + Commissions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your skills and experience relevant to guitar repair and customer service. Include any specific training or certifications you have in luthiery, as well as your passion for music.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of Guitar Center's mission and how your values align with theirs, particularly in fostering a positive customer experience.
Showcase Your Skills: In your application, provide examples of your previous work in guitar repair or related fields. Highlight any successful projects or customer interactions that demonstrate your craftsmanship and customer focus.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at TieTalent
✨Show Your Passion for Music
Make sure to express your love for music and instruments during the interview. Share personal experiences that highlight your commitment to the craft, as Guitar Center values employees who are genuinely passionate about what they do.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since the role focuses on customer interaction, showcasing your ability to create a positive experience will be crucial.
✨Highlight Your Technical Skills
Be ready to discuss your experience with guitar repairs and maintenance. Bring along any relevant certifications or examples of your work to demonstrate your technical expertise and craftsmanship.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the specifics of the Repair Technician role. This shows your interest in the position and helps you gauge if it's the right fit for you.
