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- Tasks: Join our team to create unforgettable guest experiences through cleaning and maintaining luxury properties.
- Company: Longleat offers a unique blend of history and wildlife, welcoming around 1 million guests annually.
- Benefits: Enjoy 29 days holiday, free entry to Longleat, discounts, and flexible working options.
- Why this job: Work in a stunning environment with animals and historic landscapes while making lasting memories for guests.
- Qualifications: Previous hospitality experience and a full UK manual driving licence are required.
- Other info: This is a part-time, fixed-term role with varied hours, including weekends and holidays.
Reporting to the Accommodation Supervisor, your role will involve upholding the highest level of front-line guest experience. You will be tasked with maintaining impeccable standards when carrying out changeover cleaning, sparkle cleaning and bed making across our luxury properties, ensuring that each guest's experience is positive, well-informed, secure, and truly unforgettable.
Key Duties Will Include:
- Clean and carry out various housekeeping duties including changeover cleaning, sparkle cleaning and bed making.
- To clean, test and maintain Hot Tubs.
- Pre-check in setup of each property for required comfort arrangements and collection, delivery and set up of welcome packages and hampers.
- Pre-check in audits for the properties, setting up welcome packages and ensuring health and safety standards are met.
- Monitor and maintain high levels of cleanliness in accommodation, storage areas, linen rooms, and all other working areas.
- Responsible for proactive maintenance checks and reporting through required channels.
- Co-ordinating any problems relating to the properties with the required stakeholders to ensure all issues are responded to in a timely manner, minimizing any disruption to the guests' stay and experience at Longleat.
About You:
- You will have prior experience working within accommodation or hospitality, including experience with cleaning.
- You must hold a full UK manual driving Licence due to the travel distances between the cottages.
- You are a confident communicator, with the ability to be proactive and use your initiative as some elements of the role will require you to work alone.
- Ability to multi-task with a keen eye for detail and presentation.
Your contract:
This is a fixed term contract until 11th January 2026, working 5 days out of 7 with working hours to vary over a 7 day rota basis, including weekends, evening and bank holidays as required. The earliest start time is 8am, and the latest finish time is 8pm, varying in accordance with opening times.
Benefits Include:
- 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
- Unlimited free entry to Longleat for our employees.
- Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata.
- 50% off Membership for Friends and Family.
- Discounts on food and beverages and retail merchandise.
- Discounts on VIP Experiences and Accommodation.
- Discretionary bonus scheme.
- Employee Assistant Programme.
- Employer contributory pension scheme.
- Life assurance scheme.
- Perks at work.
- Range of flexible working schemes.
- Great progression opportunities available.
Accommodation Team Member employer: Longleat
Contact Detail:
Longleat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Team Member
✨Tip Number 1
Familiarise yourself with Longleat's values and mission. When you understand what they stand for, you can tailor your conversations during the interview to show how your personal values align with theirs.
✨Tip Number 2
Highlight any previous experience in hospitality or accommodation roles during your discussions. Be ready to share specific examples of how you've maintained high standards in cleaning or guest services.
✨Tip Number 3
Demonstrate your proactive nature by preparing questions about the role and the team dynamics. This shows your enthusiasm and willingness to engage with the responsibilities of the position.
✨Tip Number 4
Since the role requires a full UK manual driving licence, be prepared to discuss your driving experience. Mention any relevant travel experience that showcases your reliability and independence.
We think you need these skills to ace Accommodation Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in accommodation or hospitality, especially any cleaning roles you've held.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Accommodation Team Member role. Emphasise your attention to detail, communication skills, and any previous housekeeping experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent guest experiences. Mention specific examples of how you've maintained high standards in previous roles and how you can contribute to Longleat's values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Longleat
✨Show Your Attention to Detail
As an Accommodation Team Member, attention to detail is crucial. During the interview, highlight your experience with cleaning and maintaining high standards. Share specific examples of how you've ensured cleanliness and presentation in previous roles.
✨Demonstrate Proactive Problem-Solving
This role requires you to coordinate issues and respond promptly to guest needs. Prepare to discuss situations where you've successfully resolved problems or improved processes. This will show your initiative and ability to work independently.
✨Communicate Confidently
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. Be ready to explain how you would interact with guests and team members to ensure a positive experience for everyone.
✨Familiarise Yourself with Longleat's Values
Understanding the company's values can set you apart from other candidates. Research Longleat's commitment to guest experience and employee engagement. Be prepared to discuss how your personal values align with theirs during the interview.
