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- Tasks: Support client relationships and assist with account administration in a dynamic banking environment.
- Company: Join a well-established international bank with a strong reputation in private banking.
- Benefits: Enjoy a competitive salary and the opportunity to work in a vibrant office in London.
- Why this job: Be part of a proactive team, enhancing your skills while making a real impact on client satisfaction.
- Qualifications: Fluency in Arabic and English, with experience in banking or customer service preferred.
- Other info: This is a permanent, full-time role with immediate start available.
The predicted salary is between 28800 - 48000 £ per year.
A well-established international bank is looking for an Arabic-speaking Client Services Associate to support its front-office team in London. This is a great opportunity for someone with experience in private banking and financial services customer support to play a hands-on role in supporting client relationships and ensuring smooth day-to-day operations.
You’ll be working closely with senior team members, assisting with account administration, onboarding, and client interactions. This role requires a proactive, organised individual with strong attention to detail and a professional, client-focused approach.
Your responsibilities will include:
- Assisting with client onboarding, KYC reviews, and account opening
- Supporting the relationship team with diary management and credit file preparation
- Handling client requests during in-person visits and via phone/email
- Liaising with internal departments to follow up on transactions and card services
- Managing accurate records of client accounts and documentation
About you:
- Fluency in Arabic and English (spoken and written)
- Previous experience in private banking, customer service, or administrative roles, preferably within banking.
- Strong understanding of account opening and KYC/AML processes
- Highly organised, client-oriented, and able to work with minimal supervision
- Proficient in MS Office and general banking systems
To apply, please send your CV in English and in Word format.
Contact Detail:
Language Matters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arabic speaking Client Services Associate
✨Tip Number 1
Familiarise yourself with the specific banking regulations and KYC/AML processes relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the industry.
✨Tip Number 2
Network with professionals in the banking sector, especially those who work in client services or private banking. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Prepare for the interview by practising common client service scenarios. Think about how you would handle difficult client interactions or manage multiple requests simultaneously, as these are likely to come up during your discussions.
✨Tip Number 4
Showcase your language skills effectively. Be ready to demonstrate your fluency in both Arabic and English during the interview, perhaps by discussing your previous experiences where you used these languages in a professional setting.
We think you need these skills to ace Arabic speaking Client Services Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in private banking and customer service. Emphasise your fluency in Arabic and English, as well as any specific skills related to account opening and KYC processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client services and your proactive approach. Mention how your previous experiences align with the responsibilities of the role, particularly in managing client relationships and supporting team operations.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and attention to detail. Provide examples of how you've successfully managed client requests or supported teams in previous roles, especially in a banking context.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are formatted correctly and that all information is accurate, as this reflects your professionalism and attention to detail.
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Showcase Your Language Skills
Since the role requires fluency in both Arabic and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in Arabic, so practice speaking clearly and confidently in both languages.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in private banking or customer service roles. Prepare specific examples of how you've successfully managed client relationships or handled account administration tasks, as this will show your suitability for the position.
✨Demonstrate Organisational Skills
The job requires a highly organised individual, so be ready to talk about how you manage your time and tasks. Consider sharing examples of how you've prioritised work or maintained accurate records in past roles to illustrate your organisational abilities.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, the bank's approach to client services, or opportunities for professional development. This not only helps you gauge if the role is right for you but also leaves a positive impression.
