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- Tasks: Support client relationships and assist with account administration in a dynamic banking environment.
- Company: Join a well-established international bank with a strong reputation in financial services.
- Benefits: Enjoy a competitive salary and the chance to work in a vibrant office in London.
- Why this job: Be part of a proactive team, enhancing your skills while making a real impact on client satisfaction.
- Qualifications: Fluency in Arabic and English, plus experience in banking or customer service is essential.
- Other info: This is a permanent, full-time role with immediate start available.
The predicted salary is between 28800 - 48000 £ per year.
A well-established international bank is looking for an Arabic-speaking Client Services Associate to support its front-office team in London. This is a great opportunity for someone with experience in private banking and financial services customer support to play a hands-on role in supporting client relationships and ensuring smooth day-to-day operations.
You’ll be working closely with senior team members, assisting with account administration, onboarding, and client interactions. This role requires a proactive, organised individual with strong attention to detail and a professional, client-focused approach.
Your responsibilities will include:
- Assisting with client onboarding, KYC reviews, and account opening
- Supporting the relationship team with diary management and credit file preparation
- Handling client requests during in-person visits and via phone/email
- Liaising with internal departments to follow up on transactions and card services
- Managing accurate records of client accounts and documentation
About you:
- Fluency in Arabic and English (spoken and written)
- Previous experience in private banking, customer service, or administrative roles, preferably within banking.
- Strong understanding of account opening and KYC/AML processes
- Highly organised, client-oriented, and able to work with minimal supervision
- Proficient in MS Office and general banking systems
To apply, please send your CV in English and in Word format.
Arabic speaking Client Services Associate employer: Language Matters Recruitment Consultants Ltd
Contact Detail:
Language Matters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arabic speaking Client Services Associate
✨Tip Number 1
Familiarise yourself with the specific KYC and AML processes relevant to private banking. Understanding these regulations will not only help you in the role but also impress your interviewers with your knowledge.
✨Tip Number 2
Brush up on your client interaction skills, especially in both Arabic and English. Practising common scenarios you might encounter can help you feel more confident during interviews and demonstrate your communication abilities.
✨Tip Number 3
Network with professionals in the banking sector, particularly those who work in client services. Engaging with them can provide insights into the role and may even lead to referrals that could boost your application.
✨Tip Number 4
Research the bank's culture and values. Tailoring your conversation during interviews to align with their ethos can show that you're not just a fit for the role, but also for the company as a whole.
We think you need these skills to ace Arabic speaking Client Services Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in private banking and customer service. Emphasise your fluency in Arabic and English, as well as any specific skills related to account opening and KYC processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client services and your proactive approach. Mention how your previous experiences align with the responsibilities of the role, particularly in supporting client relationships and managing documentation.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and attention to detail. Provide examples of how you've successfully managed client requests or supported teams in previous roles, especially in a banking context.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are formatted correctly and that all information is accurate, as this reflects your professionalism and attention to detail.
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Showcase Your Language Skills
Since the role requires fluency in both Arabic and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in Arabic, so practice speaking clearly and confidently in both languages.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in private banking or customer service roles. Prepare specific examples of how you've successfully managed client relationships or handled account administration tasks, as this will show your suitability for the position.
✨Understand KYC and AML Processes
Familiarise yourself with Know Your Customer (KYC) and Anti-Money Laundering (AML) processes, as these are crucial in the banking sector. Be ready to explain your understanding of these concepts and how you have applied them in past roles.
✨Demonstrate Organisational Skills
The job requires a highly organised individual, so be prepared to discuss how you manage your time and tasks effectively. Consider sharing examples of how you've prioritised work or maintained accurate records in previous positions.
