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- Tasks: Evaluate luxury automotive experiences and provide feedback to enhance customer service.
- Company: CXG connects premium brands with evaluators globally, redefining luxury customer experiences.
- Benefits: Enjoy flexible hours, work remotely, and choose assignments that suit your lifestyle.
- Why this job: Immerse yourself in luxury brands while shaping the future of customer experiences.
- Qualifications: Must be 18+, passionate about automobiles, and able to provide unbiased feedback.
- Other info: Work on a mobile platform, managing missions and feedback seamlessly.
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Your insights will shape the future of luxury experiences.
- Flexibility: Each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
- Frequent opportunities: Perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What You Will Be Doing:
- Choose your assignments - align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
- Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG:
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements:
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Willingness to adapt to varying assignment types and industries.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits:
This is a freelance, project-based position with flexible working hours.
Freelance Luxury Brand Evaluator Automotive Project in Exeter, UK employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator Automotive Project in Exeter, UK
✨Tip Number 1
Familiarise yourself with luxury automotive brands and their unique selling points. Understanding what sets these brands apart will help you provide more insightful feedback during your evaluations.
✨Tip Number 2
Network with other automotive enthusiasts and professionals in the industry. Engaging in discussions about luxury vehicles can enhance your knowledge and may even lead to insider tips on upcoming evaluation opportunities.
✨Tip Number 3
Practice your observational skills by visiting luxury car showrooms or attending automotive events. Take notes on customer interactions and the overall atmosphere, as this will prepare you for the detailed assessments required in the role.
✨Tip Number 4
Stay updated on trends in the luxury automotive market. Being aware of current developments will not only enhance your evaluations but also demonstrate your passion and commitment to potential employers.
We think you need these skills to ace Freelance Luxury Brand Evaluator Automotive Project in Exeter, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your passion for luxury automobiles and any relevant experience in customer service or retail environments. Emphasise skills that align with the role, such as attention to detail and the ability to provide unbiased feedback.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the automotive industry and your understanding of luxury brands. Share specific examples of how your observations and feedback have positively impacted customer experiences in the past.
Showcase Relevant Experience: If you have previous experience as a mystery shopper or evaluator, be sure to mention it. Highlight any assignments where you assessed customer service or product quality, particularly in luxury settings.
Be Honest and Authentic: When filling out any questionnaires or application forms, ensure your responses reflect your genuine opinions and experiences. Authenticity is key in providing valuable feedback that can help luxury brands improve their services.
How to prepare for a job interview at Cxg
✨Show Your Passion for Luxury Automobiles
Make sure to express your enthusiasm for luxury vehicles during the interview. Share specific examples of your experiences with high-end cars and how they have shaped your understanding of customer service in the automotive industry.
✨Demonstrate Your Observational Skills
Prepare to discuss how you would approach evaluating a luxury brand. Highlight your ability to notice details that others might overlook, such as store ambience or customer interactions, which are crucial for providing valuable feedback.
✨Be Ready to Discuss Flexibility
Since this role offers flexible working hours, be prepared to talk about how you can manage your time effectively. Mention any previous freelance or project-based work that required you to adapt to varying schedules.
✨Practice Providing Constructive Feedback
Think about how you would give unbiased and honest feedback. You might want to prepare a few examples of how you've provided constructive criticism in the past, especially in retail or customer service settings.
