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- Tasks: Provide top-notch customer service to international travellers buying and selling foreign currency.
- Company: Join one of the UK's leading independent retail foreign exchange groups based in Central London.
- Benefits: Enjoy competitive pay, free uniform, and exciting incentives for hitting sales targets.
- Why this job: Build your career with in-depth training while working in a dynamic, energetic environment.
- Qualifications: Previous retail or customer service experience is essential; strong communication and sales skills are a must.
- Other info: Full-time role with flexible hours; must be eligible to work full time in the UK.
The predicted salary is between 24000 - 36000 £ per year.
Exciting opportunities have arisen in our Central London operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to help them to achieve their goals.
The role involves providing first class customer service to international travellers with the buying and selling of foreign currency.
It is essential that you have previous Retail or Customer Service Experience. You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
In return for your commitment, we’ll offer you in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets. You must have the ability to work under pressure.
Hours - 37.5 hours per week working 5 out of 7 days between the hours of 03:00 am to 01:00 am. You must be eligible to work full time in the UK.
Trainee Foreign Exchange Sales Consultant- Stansted Airport - Full Time employer: ChangeGroup UK
Contact Detail:
ChangeGroup UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultant- Stansted Airport - Full Time
✨Tip Number 1
Familiarise yourself with the foreign exchange market and current trends. This knowledge will not only help you in conversations with customers but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Practice your communication and negotiation skills. Role-playing scenarios with friends or family can help you feel more confident when interacting with customers, which is crucial for building rapport and closing sales.
✨Tip Number 3
Showcase your customer service experience by preparing specific examples of how you've successfully handled challenging situations in the past. This will highlight your ability to work under pressure and provide excellent service.
✨Tip Number 4
Research ChangeGroup and their values. Understanding the company culture and what they stand for will allow you to tailor your approach and show that you're a great fit for their team.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultant- Stansted Airport - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail or customer service experience. Emphasise any roles where you had to negotiate or build rapport with customers, as these skills are crucial for the Trainee Foreign Exchange Sales Consultant position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your sales flair and how you can contribute to achieving targets. Use specific examples from your past experiences to demonstrate your communication skills and ability to work under pressure.
Showcase Your Customer Service Skills: During the application process, highlight instances where you provided excellent customer service. This could include resolving customer issues, upselling products, or receiving positive feedback from customers. This will show that you understand the importance of customer satisfaction in this role.
Prepare for Potential Questions: Think about common interview questions related to sales and customer service. Prepare answers that reflect your experience and how it aligns with the job requirements. Being well-prepared will help you stand out during the selection process.
How to prepare for a job interview at ChangeGroup UK
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, be prepared to share specific examples from your previous experience. Highlight situations where you successfully resolved customer issues or went above and beyond to meet their needs.
✨Demonstrate Your Sales Flair
The ideal candidate should have a knack for sales. Prepare to discuss how you've promoted products or services in the past, and think of ways you can apply those skills to foreign currency sales.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like foreign currency. This will help you build rapport with the interviewer.
✨Prepare for Pressure Scenarios
As the job involves working under pressure, be ready to discuss how you handle stressful situations. Think of examples where you maintained composure and delivered results despite tight deadlines or high-pressure environments.
