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For Companies At a Glance
- Tasks: Engage customers, provide excellent service, and promote brand loyalty.
- Company: Old Navy makes fashion fun and accessible for everyone since 1994.
- Benefits: Enjoy a vibrant work culture with flexible schedules and opportunities for growth.
- Why this job: Join a supportive team where you can be yourself and make a real impact.
- Qualifications: Good communication skills, customer-focused, and able to work in a fast-paced environment.
- Other info: Gap Inc. values diversity and offers equal opportunities for all.
Join to apply for the Seasonal Retail Sales Associate role at Old Navy.
About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratise fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About The Role
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.
What You’ll Do
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about our loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Maintain a neat, clean and organised work centre.
- Handle all customer interactions and potential issues courteously and professionally.
- Execute operational processes effectively and efficiently.
Who You Are
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
- Passionate about retail and thrive in a fast-paced environment.
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilise retail technology.
- Able to manoeuvre around sales floor, stockroom and office and lift up to 30 lbs.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognised by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.
Seasonal Retail Sales Associate - Village at Colony Place employer: Old Navy
Contact Detail:
Old Navy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Retail Sales Associate - Village at Colony Place
✨Tip Number 1
Familiarise yourself with Old Navy's brand values and mission. Understanding their commitment to making fashion accessible and fun will help you connect with customers and demonstrate your alignment with the company's ethos during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you feel more comfortable and confident when interacting with customers, which is crucial for a role that focuses on building brand loyalty.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability during holidays, evenings, and weekends, showing that you're open to various shifts can make you a more attractive candidate.
✨Tip Number 4
Showcase your passion for retail by sharing personal experiences related to shopping or fashion. Whether it's a memorable shopping trip or a favourite outfit, expressing your enthusiasm can help you stand out as a candidate who truly cares about the customer experience.
We think you need these skills to ace Seasonal Retail Sales Associate - Village at Colony Place
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Seasonal Retail Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to drive sales and provide excellent customer service.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Old Navy specifically and how your values align with their mission to democratise fashion. Highlight any relevant skills or experiences that make you a great fit.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Old Navy
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share any previous experiences that highlight your love for fashion and customer service, as this aligns perfectly with what Old Navy values in their team.
✨Demonstrate Excellent Communication Skills
Since the role requires effective interaction with customers and team members, practice clear and confident communication. Be prepared to discuss how you've successfully engaged with customers in the past and resolved any issues they faced.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of specific examples where you went above and beyond for a customer or improved a process, as these will showcase your proactive approach.
✨Understand the Brand and Its Values
Familiarise yourself with Old Navy's mission and values before the interview. Being able to articulate how you resonate with their commitment to inclusivity and fun shopping experiences will demonstrate your alignment with the brand.
