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For Companies At a Glance
- Tasks: Lead process improvements and onboard new contracts in Managed Services.
- Company: 3t empowers workforces globally, transforming training in energy and safety-critical sectors.
- Benefits: Enjoy a permanent contract with opportunities for growth and development.
- Why this job: Join a dynamic team focused on innovation and collaboration to shape the future of training.
- Qualifications: Proven success in improvement processes and strong analytical skills required.
- Other info: Work in a supportive environment that values creativity and excellence.
The predicted salary is between 36000 - 60000 £ per year.
3t is currently looking to recruit a 3t Managed Services Manager – Improvements and Onboarding on a permanent contract located in Aberdeen, Montrose or Newcastle, UK.
The Company
At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and our industries thrive. 3t is the combination of world-leading companies that are together transforming training in the energy, and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. We stand as a global training powerhouse operating across 60 countries worldwide. Together, we are training the workforce of the future. 3t Managed Services is the leading provider of global training and competency management services with many of the world’s leading Oil and Gas, Renewables and Public Sector organisations. We deliver impactful solutions to our clients that drive compliance and safety.
The Role
The 3t MS Manager of Improvements and Onboarding role is responsible for successful delivery of process improvements within the MS operations and onboarding new contracts. The role interacts with the full journey of MS operations with a view to improvements in overall process, onboarding and MS operations.
- Collaborate with MS operations teams to develop and deliver process improvements
- Support delivery on customer and internal KPI’s for MS
- Focus on system efficiency and continuous improvement
- Overall responsible to manage the introduction and onboarding of new clients
- Structure plans to improve cost efficiencies to reduce admin in TMS processes
- Interface with 3t and external stakeholders to deliver system improvements on time
- Manage overall roadmap for improvements within the MS team
- Support the team to deliver excellent communications to the clients through weekly, monthly, and quarterly reviews
- Internal liaison with departments to ensure and implement process improvements
- Lead on process mapping and lean methodology of MS process, i.e., value stream mapping
- Responsible for the continuous development and implementation of supplier portal with vendor stakeholder engagement
- Subject Matter Expert on change and process improvement cycle
The Person
At 3t our values of Innovation, Collaboration and Excellence are at the heart of what we do and reflect what is important to 3t, how we operate and fulfil our vision. We are looking for future colleagues who believe in the power of working together by being open and respectful, think creatively and dare to be different to find solutions and are dedicated, driven and passionate to strive for excellence.
You will have:
- Proven success in a previous role
- Knowledge and track record of putting in place improvement processes
- High level of business acumen
- Experience in coaching teams
- Strong analytical approach to turn data into insights
Other Requirements:
- Strong communication and interpersonal skills
- Excellent organisational and time management skills
- A positive attitude to dealing with people
- Capable of hands-on problem-solving, with ability to generate ideas and solutions
- Ability to use own initiative and delegation of tasks to team
- Ability to cope with competing demands and to prioritise tasks
- Capable of working independently and having overall responsibility for a division
- Think clearly under pressure and ability to remain calm during busy periods
3t Managed Services Manager – Improvements and Onboarding employer: 3t
Contact Detail:
3t Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3t Managed Services Manager – Improvements and Onboarding
✨Tip Number 1
Familiarise yourself with the latest trends in process improvement and onboarding within managed services. Understanding methodologies like Lean and Six Sigma can give you an edge, as these are often crucial in roles focused on efficiency.
✨Tip Number 2
Network with professionals in the energy and training sectors. Attend industry events or webinars to connect with potential colleagues and learn about their experiences. This can provide insights into what 3t values in a candidate.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented process improvements in previous roles. Be ready to share measurable outcomes that demonstrate your impact on efficiency and client satisfaction.
✨Tip Number 4
Showcase your communication skills by preparing to explain complex ideas simply. Since the role involves liaising with various stakeholders, being able to convey information clearly will be key to your success.
We think you need these skills to ace 3t Managed Services Manager – Improvements and Onboarding
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Managed Services Manager. Focus on your achievements in process improvements and onboarding, as these are key aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for innovation and collaboration, as well as your understanding of the energy and safety-critical sectors. Use specific examples from your past experiences to demonstrate how you embody the values of 3t.
Highlight Relevant Skills: In your application, emphasise your strong analytical skills and ability to turn data into insights. Mention any experience you have with process mapping and lean methodology, as these are crucial for the role.
Showcase Communication Abilities: Since the role requires excellent communication and interpersonal skills, provide examples of how you've successfully collaborated with teams or stakeholders in previous positions. This will help illustrate your fit for the position.
How to prepare for a job interview at 3t
✨Showcase Your Improvement Experience
Be prepared to discuss specific examples of how you've successfully implemented process improvements in previous roles. Highlight your analytical skills and how you've turned data into actionable insights.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Use examples that showcase your ability to communicate effectively with both internal teams and clients.
✨Emphasise Team Collaboration
3t values collaboration highly, so be ready to share experiences where you worked as part of a team to achieve common goals. Discuss how you support and coach team members to foster a positive working environment.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview that test your problem-solving abilities. Think about how you can demonstrate your hands-on approach and ability to generate innovative solutions under pressure.
