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- Tasks: Be the go-to person for plant hire, providing quotes and supporting the sales team.
- Company: Join a family-run concrete pumping firm with 35 years of industry experience.
- Benefits: Enjoy perks like free parking, 31 days paid leave, and a supportive work environment.
- Why this job: Work in a vibrant office, grow your skills, and be part of a close-knit team.
- Qualifications: Customer service experience is key; sales and Excel skills are a plus.
- Other info: Flexible shift patterns and a chance to make a real impact in a trusted company.
The predicted salary is between 30000 - 45000 £ per year.
Sales Advisor - Plant Hire | High Wycombe | Office-based, shift pattern | Monday to Friday, 7:00 am to 4:30 pm or 8:15 am to 5:45 pm which will normally alternate daily depending on staffing requirements | £35,000 - £45,000 negotiable, dependent on experience
Are you organised, detail-oriented, and passionate about delivering good customer service? Our client is seeking an experienced Sales Advisor (Plant Hire) to join their team in High Wycombe. They are a small, independent concrete pumping firm that began back in 1990. 35 years later, they still operate with the same family mindset but now employ over 50 personnel and offer Nationwide coverage. This makes them the UK's largest independently owned concrete pumping specialists. A trusted name in the industry — and a company people love to work for.
Why you should come and work for us?
- We invest in your growth with continuous personal and professional development opportunities
- Start strong with structured onboarding and ongoing support every step of the way
- Enjoy the little perks — from free parking to complimentary drinks that keep you going
- Work where you feel inspired in a modern, bright, and welcoming office space
- Prioritise your wellbeing with access to a confidential Employee Assistance Programme
- Take time to recharge with 31 days of paid leave, including all bank holidays
- Be more than a number — join a close-knit team where you’re valued, heard, and supported like family
Are you the right person for the job?
- A proven track record of providing great customer service
- Sales experience with a history of identifying upselling opportunities and following up inquiries
- Excellent communication skills and confident in dealing with customers on the telephone
- Experience working in a fast-paced operational structure where multi-tasking is a daily occurrence
- Proficient user in Excel & experience working with different systems
- Good attention to detail
- Confident and positive attitude
- Plant hire industry experience preferred, but not essential
What will your role look like?
- Being the first point of contact for all hires of both daily and weekly equipment
- Provide quotes or gather all essential information to enable a smooth handover to the sales team
- Assist the sales team with proposals, customer inquiries and business development activities, ensuring essential information is updated within the CRM system
- Communicate courteously, professionally, and promptly with customers by telephone, email and face-to-face
- Build and maintain excellent relationships with clients through superior customer service
- Diarise jobs and ensure consistency and accuracy with booking information
- Handle customer complaints or incidents with a positive solutions-focused approach
- Continually improve customer procedures, policies and standards for your department
- Grow your pump and product knowledge and keep up to date with changes to ensure you can provide high quality customer service and ensure all needs are met
- Review job tickets to ensure accuracy prior to billing.
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Your data will be handled in line with GDPR.
Plant Hire Services Advisor employer: Salem Area Chamber of Commerce
Contact Detail:
Salem Area Chamber of Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plant Hire Services Advisor
✨Tip Number 1
Familiarise yourself with the plant hire industry. Understanding the key players, trends, and challenges will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily relies on providing excellent service, think of examples from your past experiences where you successfully resolved customer issues or upsold products.
✨Tip Number 3
Prepare to discuss your experience with CRM systems and Excel. Be ready to explain how you've used these tools in previous roles to manage customer relationships and data effectively.
✨Tip Number 4
Showcase your organisational skills. Think of specific instances where you managed multiple tasks simultaneously, as this is crucial for the fast-paced environment of a sales advisor in plant hire.
We think you need these skills to ace Plant Hire Services Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you provided excellent customer support or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the plant hire industry and your ability to build relationships with clients. Mention specific examples of how you've successfully upsold products or handled customer inquiries.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Excel and any experience with CRM systems. Detail your communication skills and ability to multitask, as these are crucial for the role.
Show Enthusiasm for the Company: Research the company and mention why you want to work for them specifically. Highlight their family mindset and commitment to employee growth, and express how you align with their values.
How to prepare for a job interview at Salem Area Chamber of Commerce
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, prepare examples from your past experiences where you successfully handled customer inquiries or complaints. Highlight how you maintained a positive attitude and resolved issues effectively.
✨Demonstrate Your Sales Experience
Be ready to discuss your sales background, particularly any experience with upselling or following up on inquiries. Prepare specific instances where you identified opportunities to increase sales and how you achieved those results.
✨Familiarise Yourself with the Plant Hire Industry
While industry experience is preferred but not essential, showing that you've done your homework on the plant hire sector can set you apart. Understand key terms, equipment types, and current trends to demonstrate your enthusiasm and readiness to learn.
✨Prepare for Multi-tasking Scenarios
Given the fast-paced nature of the role, think of examples where you successfully managed multiple tasks simultaneously. Be prepared to discuss how you prioritised your workload and maintained attention to detail under pressure.
