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- Tasks: Engage with customers, provide top-notch service, and build lasting relationships.
- Company: Join the iconic Christian Dior Couture, a leader in luxury fashion.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a prestigious brand and share your passion for luxury with clients.
- Qualifications: Experience in luxury fashion and excellent communication skills are essential.
- Other info: Full-time position available in Selfridges Manchester; must be flexible with hours.
The predicted salary is between 28800 - 43200 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently seeking a full-time Sales Consultant with an expertise in luxury sales to join our concession in Selfridges Manchester, to develop client relationships and to become a specialist in Dior couture.
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and department performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the boutique.
- To be conversant with selling systems, cash and credit and exchange procedures.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
- Must be available to work full-time.
Experience Required:
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- An existing client book (preferred).
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
Sales Associate, Womenswear & Menswear (Full-Time, Manchester) employer: Christian Dior Couture
Contact Detail:
Christian Dior Couture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Womenswear & Menswear (Full-Time, Manchester)
✨Tip Number 1
Familiarise yourself with Christian Dior's latest collections and campaigns. Being able to discuss specific products and their unique features will show your genuine interest and expertise in luxury fashion during any interactions.
✨Tip Number 2
Network within the luxury fashion industry, especially with those who have experience at Dior or similar brands. Building relationships can provide you with insider knowledge and potentially a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for potential role-play scenarios that may come up during interviews. Practising how to handle customer interactions, complaints, and upselling techniques will demonstrate your readiness for the sales associate role.
✨Tip Number 4
Showcase your passion for the brand by engaging with Dior's social media and participating in discussions about their products. This not only keeps you informed but also reflects your enthusiasm for the brand when you meet with hiring managers.
We think you need these skills to ace Sales Associate, Womenswear & Menswear (Full-Time, Manchester)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Christian Dior Couture's heritage, values, and current collections. This knowledge will help you convey your passion for the brand in your application.
Highlight Relevant Experience: Emphasise your previous experience in luxury fashion sales. Provide specific examples of how you've built customer relationships and achieved sales targets in your CV and cover letter.
Showcase Communication Skills: Demonstrate your excellent communication and relationship-building skills in your application. Use examples that illustrate how you've effectively dealt with customer complaints or enhanced customer loyalty.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Sales Associate position. Mention your passion for fashion and any knowledge of current trends that align with the role.
How to prepare for a job interview at Christian Dior Couture
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for Christian Dior and luxury fashion during the interview. Share personal experiences or stories that highlight your passion, as this aligns with the brand's values and will resonate with the interviewers.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to build relationships and create loyalty among clients, as this is crucial for a Sales Associate position.
✨Know the Brand Inside Out
Familiarise yourself with Christian Dior's latest collections, marketing campaigns, and overall brand heritage. Being knowledgeable about the products will not only impress the interviewers but also show your commitment to becoming a specialist in Dior couture.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises where you may need to demonstrate your sales techniques or handle customer complaints. Practising these scenarios can help you feel more confident and showcase your skills effectively.
