At a Glance
- Tasks: Coordinate customer hires and sales, ensuring smooth operations and communication.
- Company: Join a thriving, forward-thinking business focused on customer satisfaction.
- Benefits: Enjoy a biannual bonus and a dynamic work environment from Monday to Friday.
- Why this job: Be a key link in a supportive team, with varied responsibilities and growth opportunities.
- Qualifications: Strong communication skills, attention to detail, and experience in logistics or hire coordination.
- Other info: Ideal for proactive problem solvers who thrive in fast-paced settings.
The predicted salary is between 28800 - 43200 £ per year.
Hours: Monday to Friday
Bonus: Paid biannual
About the Role
Are you a proactive communicator with a knack for multitasking and a sharp eye for detail? Do you thrive in a fast-paced, customer-focused environment where no two days are the same? If so, this could be the perfect opportunity to bring your organisational talents to a thriving, forward-thinking business.
We’re looking for a dynamic Mobile Customer Hire & Sales Coordinator to be the key link between customers and internal teams, ensuring a seamless and efficient hire and sales experience from start to finish.
Responsibilities
- Handling hire, off-hire, exchange, and breakdown requests with speed and accuracy
- Creating hire contracts and managing logistics through internal systems
- Liaising closely with depots to coordinate timely equipment delivery and collection
- Converting off-hire requests into continued hire opportunities
- Managing paperwork and hire documentation, ensuring everything is accurate and up to date
- Monitoring live hire activity, correcting discrepancies, and following up as needed
- Raising and resolving invoice queries swiftly and professionally
- Rehiring third-party equipment while ensuring competitive pricing and quality standards
- Maintaining performance data and generating reports for internal stakeholders
Requirements
- A confident communicator who builds strong relationships with both customers and internal teams
- Highly organised with strong attention to detail
- A natural problem solver who can prioritise and escalate when needed
- Experience in coordinating operations, ideally in a hire or logistics setting
- Comfortable working with internal systems and Microsoft Office (especially Excel)
- A self-starter who takes pride in delivering exceptional service
Why Join Us?
This role offers more than just coordination—it’s a chance to become a trusted point of contact for key accounts, with plenty of variety and responsibility. Join a supportive team that values efficiency, initiative, and collaboration.
Customer Hire & Sales Co-ordinator employer: Kemp Recruitment Limited
Contact Detail:
Kemp Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Hire & Sales Co-ordinator
✨Tip Number 1
Familiarise yourself with the hire and logistics industry. Understanding the terminology and processes involved will help you speak confidently during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. Be ready to discuss specific situations where your attention to detail made a difference.
✨Tip Number 3
Practice your communication skills, as this role requires building strong relationships. Consider role-playing scenarios where you handle customer inquiries or resolve issues, highlighting your proactive approach.
✨Tip Number 4
Research StudySmarter and our values. Being able to articulate why you want to work with us and how you align with our mission can set you apart from other candidates during the interview process.
We think you need these skills to ace Customer Hire & Sales Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, coordination, and logistics. Use specific examples that demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive communication skills and ability to multitask. Mention how your previous experiences align with the responsibilities of the Customer Hire & Sales Coordinator role.
Highlight Relevant Skills: In your application, emphasise your proficiency with Microsoft Office, particularly Excel, and any experience you have in managing hire documentation or resolving invoice queries.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work in a fast-paced, customer-focused environment. Let them know why you are passionate about delivering exceptional service and building strong relationships.
How to prepare for a job interview at Kemp Recruitment Limited
✨Showcase Your Communication Skills
As a Customer Hire & Sales Coordinator, strong communication is key. Be prepared to discuss how you've effectively communicated with customers and internal teams in the past. Use specific examples to demonstrate your ability to build relationships and resolve issues.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. Share instances where you've successfully managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, especially in fast-paced environments.
✨Demonstrate Problem-Solving Abilities
Employers are looking for natural problem solvers. Prepare to talk about challenges you've faced in previous roles and how you approached them. Emphasise your ability to prioritise tasks and escalate issues when necessary.
✨Familiarity with Relevant Tools
Since the role involves working with internal systems and Microsoft Office, particularly Excel, be ready to discuss your experience with these tools. If you have specific examples of how you've used them to improve efficiency or accuracy, share those during the interview.