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For Companies At a Glance
- Tasks: Engage customers and drive sales while maintaining PUMA's high service standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team spirit.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values individuality and teamwork in a fun retail setting.
- Qualifications: Customer service experience and a passion for sports are essential.
- Other info: Open to all genders; apply easily online!
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION:
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
YOUR TALENT:
- Experience in a focused, customer service oriented retail environment with results driven track record.
- Proven ability to exceed sales goals.
- Demonstrated ability to provide high levels of customer service.
- Ability to reason through complex issues.
- Demonstrates effective communication.
- Ability to present information to large groups.
PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate - 24 Hours employer: PUMA Group
Contact Detail:
PUMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - 24 Hours
✨Tip Number 1
Familiarise yourself with PUMA's brand values and mission. Understanding their focus on performance, teamwork, and individuality will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Prepare to discuss your previous retail experience in detail, especially any instances where you exceeded sales goals or provided exceptional customer service. Use specific examples to showcase your results-driven mindset.
✨Tip Number 3
Practice your communication skills, as you'll need to present information clearly and effectively. Consider role-playing scenarios where you might have to explain product features or handle customer inquiries.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding non-traditional hours. Highlighting your willingness to work weekends, evenings, and holidays can set you apart from other candidates.
We think you need these skills to ace Retail Sales Associate - 24 Hours
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with PUMA's expectations for a Retail Sales Associate.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and retail. Use bullet points to make it easy to read, and quantify your achievements where possible, such as exceeding sales goals.
Write a Compelling Cover Letter: In your cover letter, express your passion for the brand and the role. Mention specific examples of how you've provided excellent customer service or achieved sales targets in previous positions. Make sure to convey your enthusiasm for joining the PUMA team.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at PUMA Group
✨Show Your Passion for Customer Service
PUMA values high levels of customer service, so be sure to share specific examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing an exceptional shopping experience.
✨Know the Brand Inside Out
Familiarise yourself with PUMA's brand values and product lines. Being able to discuss their latest collections or initiatives during the interview will show that you're genuinely interested in the company and its mission.
✨Demonstrate Team Spirit
PUMA emphasises teamwork, so be prepared to talk about how you've successfully collaborated with others in previous roles. Share stories that highlight your ability to work well within a team and contribute to a positive work environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle complex issues. Think of scenarios where you had to think on your feet or resolve a challenging situation, and be ready to explain your thought process and the outcome.
