Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support, enhance cybersecurity, and work with Microsoft 365 tools.
- Company: MCS is a leading provider of building services solutions in mechanical and electrical engineering.
- Benefits: Gain hands-on experience, receive training, and enjoy a supportive work environment.
- Why this job: Develop valuable skills in IT and cybersecurity while working alongside experienced professionals.
- Qualifications: No prior experience required; enthusiasm for IT and a willingness to learn are essential.
- Other info: This apprenticeship lasts 1 year and 6 months, with regular training sessions.
Join our dynamic IT team as an Information Communication Technician Apprentice, where you will not only provide essential IT support but also play a crucial role in enhancing our cybersecurity posture. This role is a unique opportunity to develop expertise in areas including Microsoft 365 and other cutting-edge tools.
Salary: Will be discussed further at Interview
Training course: Information communications technician (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm. 40 hours a week
Duration: 1 Year 6 Months
Work: As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
- Assist in providing comprehensive IT support, troubleshooting hardware, software, and network issues
- Play a pivotal role in improving the business's cybersecurity measures, focusing on Microsoft 365 security tools and features
- Involve in the configuration and maintenance of Microsoft 365 applications, emphasizing security and data protection (Exchange Online, SharePoint Online, Microsoft Desktop Apps)
- Contribute to securing our Microsoft RDS and Access EasyBuild accounting system against potential cyber threats
- Support the management of device configurations and enhance security protocols using Intune
- Collaborate in the implementation of IT strategic plans with a key focus on developing robust cybersecurity frameworks
- Participate in specialized training sessions and workshops centered around cybersecurity, Microsoft 365, and other relevant technologies
- Actively ensure adherence to the latest best practices in IT security, data protection, and compliance
Where you’ll work: M C S House, The Oaklands Business Park, Armstrong Way, Yate, Bristol BS37 5NA
Training: An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation: South Gloucestershire and Stroud College
MCS is an independently owned Building Services provider who specialise in the design, installation & delivery of building services solutions, covering all aspects of mechanical and electrical engineering installations.
After this apprenticeship: Opportunity to work within other departments.
IT Analyst Apprenticeship employer: South Gloucestershire and Stroud College
Contact Detail:
South Gloucestershire and Stroud College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Analyst Apprenticeship
✨Tip Number 1
Familiarise yourself with Microsoft 365 and its security features. Since this role heavily involves these tools, having a solid understanding of how they work will give you an edge during the interview.
✨Tip Number 2
Brush up on your knowledge of cybersecurity best practices. Being able to discuss current trends and threats in cybersecurity will show that you're proactive and genuinely interested in the field.
✨Tip Number 3
Network with professionals in the IT field, especially those who have experience in apprenticeships. They can provide valuable insights and may even refer you to opportunities within their organisations.
✨Tip Number 4
Prepare to discuss your problem-solving skills and any relevant experiences you've had with IT support. Be ready to share specific examples of how you've tackled technical issues in the past.
We think you need these skills to ace IT Analyst Apprenticeship
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences related to IT support and cybersecurity. Emphasise any familiarity with Microsoft 365 and other technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the apprenticeship. Mention specific aspects of the role that excite you, such as the opportunity to enhance cybersecurity measures and work with experienced staff.
Showcase Relevant Experience: If you have any previous experience in IT support or related fields, be sure to include it. Even if it's informal or volunteer work, it can demonstrate your commitment and interest in the field.
Highlight Your Willingness to Learn: Since this is an apprenticeship, emphasise your eagerness to learn and develop new skills. Mention any relevant courses or training you've undertaken, especially in cybersecurity or IT tools.
How to prepare for a job interview at South Gloucestershire and Stroud College
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology and IT support during the interview. Share any personal projects or experiences that demonstrate your interest in IT, especially in areas like cybersecurity and Microsoft 365.
✨Familiarise Yourself with Microsoft 365
Since the role involves working with Microsoft 365 applications, it’s crucial to have a good understanding of its features and security tools. Brush up on your knowledge about Exchange Online, SharePoint Online, and how to enhance their security.
✨Prepare for Cybersecurity Questions
Expect questions related to cybersecurity practices and protocols. Be ready to discuss how you would approach securing systems and data, and mention any relevant coursework or training you've undertaken in this area.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the company's IT strategies and their approach to cybersecurity. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
