Holiday Park General Manager

Holiday Park General Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead two stunning holiday parks, ensuring smooth operations and unforgettable guest experiences.
  • Company: Join Verdant Leisure, a vibrant operator with 14 beautiful parks across the UK.
  • Benefits: Enjoy a competitive salary, performance bonuses, and up to 36 days annual leave.
  • Why this job: Be part of a passionate team that values positivity, growth, and memorable customer experiences.
  • Qualifications: Experience in managing holiday parks, strong leadership skills, and a passion for customer service.
  • Other info: On-park accommodation available and opportunities for ongoing training and development.

The predicted salary is between 36000 - 60000 £ per year.

Verdant Leisure is a dynamic and growing holiday park operator with 14 beautiful locations across Scotland, Northern England, and North Devon. We’re looking for an experienced and driven General Manager with a background in the holiday park sector to lead the operations at two of our beautiful parks on the Berwickshire coast: Coldingham Bay and Scoutscroft Leisure Park.

Salary: Competitive

Contract Type: Permanent

Hours: Full-time over 5 days a week. Will include working evenings, weekends and bank holidays.

Location: Coldingham Bay Leisure Park, School Road, Coldingham, Eyemouth Berwickshire, TD14 5NT; Scoutscroft Leisure Park, St Abbs Road, Coldingham, Eyemouth, Berwickshire, TD15 5NA

About the role: As General Manager, you’ll be at the heart of both parks’ success - leading the team, ensuring operational excellence, and delivering unforgettable guest experiences. You’ll work closely with Heads of Department to inspire and develop high-performing teams, champion the Verdant values of positivity and care, and drive strong commercial results.

This is a hands-on leadership role where no two days are the same and where your enthusiasm, vision, and resilience will shape the future of two outstanding leisure destinations.

Typical duties and responsibilities include:

  • Ensuring the smooth running of the park, identifying new opportunities to drive greater efficiency and improve performance.
  • Responsibility for managing, monitoring, controlling and delivering the annual park budget and operating profit targets, including capital expenditure.
  • Developing and implementing strategies to increase year on year sales across all departments and achieve agreed gross profit margins.
  • Maximise holiday home sales, whilst maintaining a high quality sales process in line with company guidelines and maintain excellent relationships with our customers through delivery of welcome meetings and events.
  • To recruit, motivate and develop high performance teams focused on delivering and exceeding our owners’ and guests’ expectations.
  • To safeguard all licences on the park, e.g. site licence, liquor licence etc, to ensure that park operations meet our legal obligations.
  • Planning the work of the team, prioritising as appropriate and ensuring the best use of resources.
  • Protecting and maintaining the company’s assets.

About the person: As General Manager, you’ll be the driving force behind both parks’ success, responsible for every aspect of the day-to-day running of our holiday parks. From ensuring compliance with legislation and company policies to driving profitability and delivering standout guest experiences, no two days will be the same. You’ll work closely with your Heads of Department to lead, motivate, and develop a passionate team, making sure every guest and holiday homeowner enjoys the very best of Verdant.

You’ll bring:

  • Significant experience managing holiday parks (multi-site or complex operations a bonus).
  • Strong leadership and team development skills.
  • Commercial acumen, including budgeting, P&L responsibility, and capital projects.
  • Confidence in sales and customer engagement, especially around holiday home ownership.
  • Experience across leisure, hospitality, and accommodation functions.
  • A flexible, positive attitude and a passion for delivering memorable customer experiences.

Why join us: When you join Team Verdant, you’ll become part of a passionate, dedicated group of people who genuinely care about what they do – and about each other. We’re proud of our supportive culture, our beautiful locations, and the opportunities we offer our teams to grow, thrive and celebrate success together.

As General Manager, you’ll enjoy a range of brilliant benefits, including:

  • A performance-related bonus package.
  • On-park accommodation (if required).
  • 33 days annual leave (inclusive of bank holidays), rising to 36 days over three years of service.
  • Up to 30% off park breaks for you, your family and friends, plus last-minute getaways from just £99.
  • Discounts on park facilities including restaurants, leisure and activities.
  • 24/7 confidential counselling and advice support line.
  • Regular recognition and reward, annual team celebrations, and basically any excuse for cake, biscuits and celebration!
  • Involvement in company-wide initiatives that make a difference, such as our Green Champions and Charity Champions programmes.
  • Ongoing training and development to help you reach your potential and progress in your career.

About the Company: Verdant Leisure own and operate holiday parks in some of the UK’s most picturesque spots across Scotland and England. Each of our parks are unique with plenty to offer, whether it’s beach-side or countryside, self-catering holidays or holiday home ownership, entertainment in our bars and restaurants or a relaxing swim in our pools. We are passionate about our customers and work hard to ensure they have the best possible experience at our parks.

Verdant Leisure is an equal opportunities employer and a member of the Disability Confident scheme. Please contact us if you require any information in an alternative format.

At Verdant Leisure, we don’t just offer a job—we offer a role where your energy, leadership, and ideas will help shape unforgettable holiday experiences. Come and be part of something special.

Want to know more? Give our HR team a call on 01524 239665 or head on over to our careers page to see what being a member of Team Verdant is all about: www.verdantleisure.co.uk/join-team-verdant

Holiday Park General Manager employer: Verdant Leisure Limited

At Verdant Leisure, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passion and dedication are celebrated. As the General Manager of our stunning holiday parks on the Berwickshire coast, you'll enjoy competitive benefits, including a performance-related bonus, generous annual leave, and opportunities for personal growth within a supportive team environment. Join us to lead a dynamic team in creating unforgettable experiences for our guests while enjoying the beauty of our picturesque locations.
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Contact Detail:

Verdant Leisure Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Holiday Park General Manager

✨Tip Number 1

Familiarise yourself with the specific operations of holiday parks, especially those similar to Coldingham Bay and Scoutscroft. Understanding their unique offerings and challenges will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with current or former employees of Verdant Leisure or similar companies. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 3

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experience you have in developing high-performing teams, as this is crucial for the General Manager role.

✨Tip Number 4

Research the latest trends in the holiday park industry, particularly around guest experiences and operational efficiency. Being able to discuss these trends will show your commitment to driving success at both parks.

We think you need these skills to ace Holiday Park General Manager

Leadership Skills
Team Development
Commercial Acumen
Budget Management
P&L Responsibility
Sales and Customer Engagement
Operational Excellence
Strategic Planning
Problem-Solving Skills
Compliance Knowledge
Resource Management
Customer Service Orientation
Flexibility and Adaptability
Communication Skills
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the holiday park sector. Focus on your leadership roles, budget management, and any specific achievements that demonstrate your ability to drive sales and improve guest experiences.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the holiday park industry. Mention how your values align with Verdant Leisure's focus on positivity and care, and provide examples of how you've successfully led teams in similar environments.

Highlight Relevant Skills: Emphasise skills that are crucial for the General Manager position, such as team development, commercial acumen, and customer engagement. Use specific examples from your past roles to illustrate these skills in action.

Showcase Your Vision: Convey your vision for the parks in your application. Discuss how you would approach operational excellence and guest satisfaction, and share any innovative ideas you have for enhancing the overall experience at Coldingham Bay and Scoutscroft Leisure Park.

How to prepare for a job interview at Verdant Leisure Limited

✨Showcase Your Leadership Skills

As a General Manager, your leadership abilities are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, focusing on your approach to motivating and developing staff.

✨Demonstrate Commercial Acumen

Highlight your experience with budgeting and financial management. Be ready to explain how you've driven profitability in previous roles, including any strategies you've implemented to increase sales or improve operational efficiency.

✨Emphasise Customer Engagement

Since guest experience is a top priority, share your strategies for enhancing customer satisfaction. Discuss how you've built relationships with guests and holiday homeowners, and any initiatives you've led to improve their experiences.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle unexpected challenges. Think of scenarios related to park operations, guest complaints, or team dynamics, and prepare your responses to demonstrate your solutions-focused approach.

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