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- Tasks: Lead a dynamic team to deliver exceptional food and beverage experiences.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy £12.45/hour, tips, paid breaks, 28 days holiday, and discounts on food and drinks.
- Why this job: Be part of an exciting growth journey and inspire a team to create memorable customer experiences.
- Qualifications: Strong leadership skills and experience in food and beverage operations are essential.
- Other info: Access online learning and celebrate your milestones with long service awards.
Company Description
Grosvenor Casino, Nottingham, NG1 6HS. We are Grosvenor Casinos and we are on a journey to become the UK’s most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you will receive the following benefits:
- Hourly pay rate of £12.45
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues
Job Description
As an F&B Team Leader, your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys an engaging drinking and or dining experience that is flawless from start to finish. You will inspire and motivate your team to provide a first-class service that leaves customers wanting to return time and time again and driving our mission to being the most loved Casinos in the UK.
Qualifications
- Strong and inclusive leadership skills where you have demonstrable experience of building a high performing team
- Experience of working in a Food & Beverage operation
- If you have either an NVQ Level 2 in Hospitality or a relevant kitchen qualification that would be awesome - but not essential.
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Leader (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with Grosvenor Casinos' values and mission. Understanding their commitment to becoming the UK's most loved casinos will help you align your answers during interviews and demonstrate your enthusiasm for their vision.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Highlight specific instances where you motivated your team to achieve exceptional service, as this is crucial for the F&B Team Leader role.
✨Tip Number 3
Research common challenges faced in food and beverage operations and think about how you would address them. Being able to discuss these challenges and your solutions will demonstrate your proactive approach and readiness for the role.
✨Tip Number 4
Network with current or former employees of Grosvenor Casinos if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the hiring process.
We think you need these skills to ace Food & Beverage Team Leader (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Food & Beverage Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Leadership Experience: Emphasise your leadership skills and any relevant experience in managing teams within a food and beverage environment. Use specific examples to demonstrate how you've successfully motivated and inspired your team in previous roles.
Showcase Customer Service Skills: Since the role focuses on delivering exceptional customer experiences, include examples of how you've gone above and beyond to ensure customer satisfaction in your past positions. This will show that you understand the importance of service excellence.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also conveys your passion for the hospitality industry and your desire to contribute to Grosvenor Casinos' mission. Make it personal and engaging to capture their attention.
How to prepare for a job interview at Grosvenor Casino
✨Showcase Your Leadership Skills
As a Food & Beverage Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated and inspired them to achieve high standards.
✨Know the Company Culture
Familiarise yourself with Grosvenor Casinos' mission to become the UK's most loved casinos. Be ready to discuss how your values align with theirs and how you can contribute to creating an engaging atmosphere for customers.
✨Highlight Relevant Experience
Make sure to emphasise your experience in food and beverage operations. Share specific instances where you improved service quality or customer satisfaction, as this will show your capability to excel in the role.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
