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- Tasks: Deliver top-notch customer service and be the first point of contact for guests.
- Company: Join Moxy Hotels, known for its playful and unique hotel experiences worldwide.
- Benefits: Enjoy training opportunities, health plans, discounted stays, and 28+ holidays.
- Why this job: Be part of a vibrant team where your personality shines and every day is different.
- Qualifications: Experience in the service industry and knowledge of hotel systems preferred.
- Other info: Flexibility for night shifts is essential; a personality assessment may be part of hiring.
The predicted salary is between 20000 - 30000 £ per year.
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy Aberdeen Airport. As Crew Member you’ll be on the front line, delivering a first-class service. You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What We Will Offer You
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working nights shifts
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
*A personality assessment can be part of the recruitment process*
Receptionist/Bartender (Crew Member) employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Bartender (Crew Member)
✨Tip Number 1
Familiarise yourself with Moxy's unique brand and culture. Understanding their playful and nonconformist approach will help you connect with the team and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your customer service skills in real-time scenarios. If you have the opportunity, engage with current staff or guests at the hotel to get a feel for the environment and practice your communication skills.
✨Tip Number 3
Be prepared to discuss your flexibility and willingness to work various shifts, including nights. Highlighting your adaptability can set you apart as a candidate who is ready to meet the team's needs.
✨Tip Number 4
Consider sharing personal travel experiences that relate to the hospitality industry. This can help you connect with the interviewers and show your passion for the role and the brand.
We think you need these skills to ace Receptionist/Bartender (Crew Member)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Moxy Aberdeen Airport is looking for in a Crew Member. Highlight your customer service skills and any relevant experience in the hospitality industry.
Tailor Your CV: Make sure your CV reflects your personality and experience relevant to the role. Emphasise your ability to work as part of a team, your flexibility with shifts, and any knowledge of hotel systems like Opera or Micros.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your enthusiasm for working at Moxy. Mention how you can contribute to their playful and energetic environment while delivering top-quality customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the service industry.
How to prepare for a job interview at Hotel Co 51
✨Show Your Personality
As a Crew Member at Moxy, they value individuality. Be yourself during the interview and let your unique personality shine through. This will help you connect with the interviewers and demonstrate that you fit into their vibrant culture.
✨Demonstrate Customer Service Skills
Since the role involves delivering top-quality customer service, prepare examples from your past experiences where you provided excellent service. Highlight situations where you went above and beyond to meet customer needs.
✨Familiarise Yourself with Hotel Operations
Research Moxy Hotels and understand their brand standards and services. Being knowledgeable about hotel operations, including systems like Opera and Micros, will show your commitment and readiness for the role.
✨Be Ready for Flexibility
The job requires flexibility with working hours, including nights. Be prepared to discuss your availability and willingness to adapt to the team's needs, as this is crucial for success in the role.
